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“Not quite up to the usual standard” 3 of 5 bubbles
Review of Premier Inn Pontypool Hotel

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Premier Inn Pontypool Hotel
Ranked #2 of 2 Hotels in Pontypool
Certificate of Excellence
Leamington Spa, United Kingdom
Level Contributor
199 reviews
131 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
“Not quite up to the usual standard”
3 of 5 bubbles Reviewed 19 May 2014

Pretty much standard Premier Inn offering although as an ex-Holiday Inn Express the room layout is a bit different. Rooms also seem smaller than normal - at least outrfamily room was pretty cramped for the four of us and normally we fit okay (or maybe the kids are getting bigger). Windows look new, but are still a stupid "no air" design - but at least they now seem to have fans without having to ask for them. Very friendly staff. Breakfast (kids eat free!) is served inside the hotel rather than in the adjacent harvester (which doesn't server proper beer). The shared carpark can be full early evening but seems okay to park on the road until spaces appear later.

  • Stayed May 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank robwks7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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369 reviews from our community

Traveller rating
    257
    79
    18
    10
    5
See reviews for
126
117
19
57
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (53)
Date | Rating
  • English first
  • German first
  • Any
English first
Bury, United Kingdom
2 reviews
5 of 5 bubbles Reviewed 6 May 2014

A very nice clean and comfortable hotel with a brilliant breakfast. The staff were extremely polite. I enjoyed my stay there and it was nice land quiet too.
It was a bit difficult to find but I got there in the end.

  • Stayed May 2014, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jean B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bromsgrove, United Kingdom
Level Contributor
141 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 bubbles Reviewed 6 May 2014

A typical Premier Inn experience - smallish but well-fitted rooms and very comfortable beds. The hotel's own restaurant was not serving evening meals so we were directed to the Harvester next door. Being a Bank Holiday weekend, this was horrendously overcrowded with a long waiting time for a table. We gave up and drove to a very nice place in Abergavenny (Venue 59), driving back after our meal.
Slept very well and then tackled a great breakfast with plenty of choice and lashings of food.
Not the most charming location for a hotel and by-pass can be rather noisy but well placed for exploring the eastern valleys, the Black mountains and Brecon Beacons.

  • Stayed May 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Neal S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pwllheli, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 24 April 2014

We were extremely disappointed to be told at check-in that the Harvester restaurant was closed for refurbishment. Why weren't we told beforehand so that we could have made an alternative booking? Premier Inn's website is still offering customers a "well earned rest in our tasty Harvester restaurant. I have submitted a complaint and await feedback.

Otherwise the Premier Inn appears to be up to its normal high-standards.

Stayed April 2014, travelled as a couple
Helpful?
Thank glynlumley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rugby, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 23 April 2014

Brilliant family room. Just what you expect from Premier Inn. All the facilities at a very reasonable price. Children pleased as they had proper beds rather than mattresses on the floor. Room small but perfectly formed!

  • Stayed April 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank EMP24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stafford, United Kingdom
1 review
5 of 5 bubbles Reviewed 22 April 2014

We stayed here on the way to visit "The Big Pit" with our two daughters, their husbands and five grandchildren. The people working here are excellent, friendly and really good with the children. Nothing was to much trouble and the food in the harvester next door was excellent. Nice drop of beer to.
One of the best Premier Inns I have stayed in and would recommend them to anyone

  • Stayed April 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Steve T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
St Austell, United Kingdom
2 reviews
5 of 5 bubbles Reviewed 10 April 2014

we was looking for somewhere close to visit family, i know the the area well, so stayed here for 4 nights, fantastic staff, nice welcome and a beautiful clean room as always with premier, well done thanks

  • Stayed April 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank alan c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Premier Inn Pontypool Hotel

Property: Premier Inn Pontypool Hotel
Address: Tyr'felin | Lower Mill Field, Pontypool NP4 0RH, Wales
Region: United Kingdom > Wales > Southern Wales > Torfaen > Pontypool
Amenities:
Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Pontypool
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Pontypool Hotel 3*
Number of rooms: 49
Reservation Options:
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Also Known As:
Premier Inn Pontypool Hotel Pontypool
Holiday Inn Newport
Premier Inn Newport
Premier Inn Pontypool Hotel Wales

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