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“Rip off restaurant for evening meal, cost €29 for Lasagne, salad and meat balls which were served cold.” 3 of 5 bubbles
Review of Express Hotel Aosta

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Express Hotel Aosta
Ranked #2 of 2 Hotels in Pollein
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Rip off restaurant for evening meal, cost €29 for Lasagne, salad and meat balls which were served cold.”
3 of 5 bubbles Reviewed 24 July 2014

Lovely hotel, good private underground garage, good layout and easy check in, only the first floor restaurant let it down badly, rediculously expensive and you shouldnt also have to microwave your own food to get it to a decent consumable temperature at €29 for cold lasagne and meat balls, DO NOT EAT IN THAT RESTAURANT !

  • Stayed July 2014
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Mcnulli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Giovanni P, Direttore at Express Hotel Aosta, responded to this review, 26 July 2014
Dear Guest,
Thank you to have enjoyed the services of our Hotel.
I'm sorry that you have not found liking the restaurant on the first floor of the complex. The restaurant is not of our management, normally we do not have any problems. If you will have the opportunity to spend another stay at our hotel we will recommend you a farmhouse nearby the Hotel where you can taste delicious local products.
Kind regards.
G.Palmieri
G.M.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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417 reviews from our community

Traveller rating
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See reviews for
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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
London, United Kingdom
Level Contributor
49 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 bubbles Reviewed 19 April 2014

Nice large, well equiped rooms, can be noisy when school children stay, and the adults not connected to the school parties don't care much for being quiet. The food served to school parties is very poor. The staff are friendly and helpfull. The gym, next door is well equipped.

Room Tip: Consider the distance from Aosta
See more room tips
  • Stayed April 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank DavidF20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Giovanni P, Direttore at Express Hotel Aosta, responded to this review, 2 May 2014
Google Translation
Gentile Cliente,
La ringrazio per il Suo apprezzamento dell'Hotel,per quanto riguarda il cibo Le comunico che non gestiamo il ristorante il quale ha una convenzione con Interski. I menu sono stati scelti direttamente dal Tour Operator.
Spero di averLa nuovamente ospite presso di noi.
Cordiali saluti
G.Palmieri
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Harrogate, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 18 April 2014

Firstly let me say that the hotel was fantastic. We had two family rooms and they were huge! Excellent facilities and very comfortable. Its location as far as we were concerned (it was a business stop over) was great. It is situated on a commercial site with a large Carrefour opposite.

The down side was the fact that Interski were using the hotel at the time. I speak French and some Italian and was talking to the concierge when the Interski rep and the teacher of one of the schools were exceptionally rude and the children ran through the public restaurant and did not stay in their own private area, but took food, filled their pockets and ran away.

Appalled I apologised for being English!!! and then spoke to one of the teachers!

I understand that interski no longer use the hotel so I whole heartedly recommend it!!!! None of it was the hotels fault! they were fantastic!

  • Stayed May 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Rachel L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Giovanni P, Direttore at Express Hotel Aosta, responded to this review, 2 May 2014
Google Translation
Gentile Cliente,
La ringrazio per il Suo apprezzamente nei confronti dell'Hotel. Purtroppo durante il Suo soggiorno avevamo un gruppo di studenti Inglesi che hanno parecchio disturbato i nostri ospiti, a tale proposito Le comunico che in futuro abbiamo previsto la sistemazione di questi gruppi in un piano dell'Hotel separato dalla clientela indiviuale.
Sarò di averLa nostra ospite nuovamente in occasione di una Sua prossima visita in Vale d'Aosta,
Cordiali saluti
G.Palmieri
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stockholm, Sweden
Level Contributor
68 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
3 of 5 bubbles Reviewed 24 January 2014

Stayed for one night in a double room with my 70 y/o dad, passing by on highway A5/E25 south in June 2012.

Front desk (Check-in/check-out) +++

The front desk was friendly. English, German and Italian spoken. Average service.

Rooms ++++

We had a double room with two single beds. The interior was pretty modern. Nice and clean.

Internet +

Wi-Fi internet costed.

Breakfast +

Breakfast was included in the price. Breakfast was sparse and we went to the nearby Carrefour to stock up.

Parking +++++

The hotel offers free parking on the premises.

Location +++++

Hotel Express Aosta is located along highway A5 southbound in Pollein (Aosta). There is shopping mall with restaurant and a big Carrefour store next to the hotel.

Rate +++
We paid about €70 inc taxes for one night in a double room with two single beds. Breakfast buffet and parking included. Wi-Fi internet costed extra. Pre-booked via Hotels.com the day before.

Summary/Overall view +++
We were happy with our stay but had higher expectations on the breakfast. This is a hotel for guests passing by, not to stay in for a week.

  • Stayed June 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Johan J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Giovanni P, Direttore at Express Hotel Aosta, responded to this review, 21 January 2015
Google Translation
Gentile Cliente,
la ringrazio per la Sua recensione ed avere gradito i nostri servizi,
La nostra posizione è particolarmente favorevole sia per chi è di passaggio che per un soggiorno.
Dal nostro Albergo sono facilmente raggiungibili le più importanti località della nostra Regione oltre ad essere a 5 minuti dal centro Città.
Offriamo alla clientela un grande parcheggio e Wifi gratuiti oltre a 50 negozi presenti nella Struttura tra i quali : Farmacia, palestra, parrucchiere, Beauty center, Bancomat, bar e ristoranti.
Con la speranza di averla nuovamente Ospite nel nostro Albergo,
Cordiali saluti
G.Palmieri
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Parma, Italy
Level Contributor
61 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 bubbles Reviewed 16 January 2014 via mobile

This is a basic hole in the wall hotel alongside the motorway and that's about all you get. Basic breakfast machine coffee which is bad for Italy. I stayed here on business but when I return I shall seek an alternative.

Stayed January 2014, travelled on business
Helpful?
1 Thank Kevin H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Giovanni P, Direttore at Express Hotel Aosta, responded to this review, 21 January 2015
Google Translation
Gentile Cliente,
la ringrazio per la Sua recensione ed avere gradito la qualità delle nostre camere.
Il nostro Hotel faceva parte sino a poco tempo fa della Catena Holiday Inn è un tre stelle, oggi con tutte le caratteristiche per essere un 4 stelle.
Per quanto riguarda la piccola colazione offriamo oltre 20 diversi prodotti un po' per tutti i gusti,
mi spiace non abbia trovato ciò che le piaceva, se ci avesse informato avremmo provveduto a farle trovare ciò che lei desiderava.
A differenza di quanto da lei descritto la maggio parte della nostra clientela soggiorna da noi tra i 3 e 7 giorni. Inoltre la maggior parte dei nostri Ospiti nel 77% dei casi ritorna da noi per il loro soggiorno.
Con la speranza di averla nuovamente ospite del nostro Albergo,
Cordiali saluti
G.Palmieri
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Geneva, Switzerland
Level Contributor
69 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 bubbles Reviewed 19 August 2013

This hotel is just on the highway (direction south) in Aosta (between the Mont Blanc-Tunnel and Nus paytoll).
Reception was very friendly, quick, helpful.
Is has been hard to find the entrance of the hotel, which is on the opposite side of the highway.

  • Stayed August 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Giovanni_1227
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Giovanni P, Direttore at Express Hotel Aosta, responded to this review, 22 January 2015
Google Translation
Gentile Cliente,
la ringrazio per la Sua recensione, sono lieto abbia gradito i nostri servizi e la disponibilità dei nostri addetti.
Con la speranza di averla nuovamente Ospite del nostro Albergo, colgo l'occasione per porgere,
Cordiali saluti
G.Palmieri
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
53 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 bubbles Reviewed 20 March 2013 via mobile

Nice clean modern hotel with nice sized rooms & good shower plenty hot water. Breakfast basic continental plenty choice. Location about 10min drive to Aosta but supermarket n shops all close by. One of the better hotels I have stayed at in Italy. B&B basis only didn't try evening meals!

Stayed March 2013, travelled on business
Helpful?
2 Thank Deen-Tyauvin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Express Hotel Aosta

Property: Express Hotel Aosta
Address: Localita Autoporto 33, 11020 Pollein, Aosta, Italy
Phone Number:
Region: Italy > Valle d'Aosta > Aosta > Pollein
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 2 Hotels in Pollein
Price Range (Based on Average Rates): £
Hotel Class:3 star — Express Hotel Aosta 3*
Number of rooms: 74
Official Description (provided by the hotel):
Express Hotel Aosta is located in the 'Autoporto' area, on the motorway A5 Monte Bianco-Aosta exit Aosta east, and only 500 m from the regional airport. It is located in a modern and new mall with several shops, fitness center, gym, hairdresser's salon, bank, a post office and a big commercial center managed by the company 'Carrefour'. The impressive downtown of the beautiful city of Aosta, with its Roman historical monuments is only 3 km away as well as the main bus and train stations. The Saint Vincent Casinò, the biggest gambling house in Europe can be reached in about 25 minutes. The direct cable way to the 70 km slopes of Pila ski resort is 3 km away. All the other main ski resorts of the Aosta valley like Cervinia, Courmayeur can be reached in less than 40 minutes by car. Free shuttle in winter time (from 26/12 to 01/04) from hotel to cableway. ... more   less 
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Also Known As:
Holiday Inn Express Aosta-East Hotel Pollein
Holiday Inn Aosta
Aosta Holiday Inn
Express Hotel Aosta Italy

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