We went to the Park Hotel in May 2013, to have a family get together for our cousins who were over from Australia.The banquet room was very nice,and very welcoming. As we went to get our carvery style meals we were met for a very angry and aggressive non speaking chef who was slicing the meats. There was one small shriveled up piece of beef on the plate so i asked if i could have a fresh slice from the meat which was on its way from the kitchen .He had no idea what i was talking about and just said "you want meat or no meat" even though the new joint had arrived and the old one taken away. I settlet for ham in the end. Some of our party asked for a small portion of each but were just told the same "meat or no meat" One of the party was given beef when she wanted ham but felt that she had to take what she was given. Then the veg.. oh dear. all the food was only just warm ,soggy veg,yorkshire puddings which were well over done and flat as saucers, potatoes which were full of grease and cold , stuffing which when you went to get some with a spoon the whole lot came out in one big cold lump, top this off with just warm gravy and i think you are getting the picture. When our Auntie complained she was told that last orders were 8 o clock as we were eating at 7 o.clock no more fresh food was being bought out . I would have thought that if you book a meal for 5 o clock you should expect the same quality of meal at 7 o clock the quality should should stay the same and not depend on the time you eat .. We shouldnt have to go out and suffer rude staff,shriveled up, and cold food .Needless to say alot of the food went back uneaten. We had to assure our visitors from Australia that this was not a true reflection of English cuisine. The whole experience was an embarrassment . I am not by nature a negative person and always try to find the positives in life, hiowever i cant think of any positives to say about the park hotel .
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