We booked in this B&B in December for two double en suite rooms and paid by debit card, I had not received receipt so called again and gave e-mail address and we received confirmation of booking and payment. We turned up on the day ready to go straight to ladies day at the races after we dropped bags off only to be told by this abrupt scruffy man (when we eventually found him) that the contractors had requested an additional night so he had let our room go to them, he would not listen to reason at all and simply was not interested in our reasoning that it was booked and paid for and we were having a well earned break. He then wrote a cheque out to re-imburse our costs, when I pointed out that another B&B would not take a cheque he simply said it wasn't his problem, and pushed us out of the building, there were ashtrays full to the brim all through the building, it was unclean and in disrepair, please do not stay here, we left Redcar and returned home as all other B&B's were fully booked.
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