First off I have to say that we have been coming here for years and we love it here. I have to say I was a little disappointed that the galleon show bar was not open as it seemed this was a busy week but we didn't let that ruin our holiday.
The check in process was easy, the gentleman (I later found out he was called Andy) that checked us in was very informative and friendly, he even had a joke with as we had a little chat about how long we had been coming here. It turns out he has been coming on holiday here for almost 28 years now. Anyway once we found our caravan we found it a little cramped but suitable for our needs. Once we got settled we went to the live lounge and settled in for the night, it was a nice surprise to find Andy working behind the bar too and he was just as fun and friendly as he was several hours earlier. He was glass collecting that night and often stopped to talk to us which I found to be really nice. It was really nice to staff making an effort to get to know their customers.
Over the next few days we explored the site and found that as always it is well kept, neat and tidy. All the staff here are very friendly and will bend over backwards to help anyone.
We did visit the on site restaurant which we found to be slightly over priced but the food was good. The service was a little slow but that was down to it been really busy.
A couple of times we were walking around and spotted Andy who always stopped to have a chat with us and find out how our visit was going. Even when we wasn't working he was always willing to help us out if we needed. He is a real asset to your team. We will be visiting again the same time next year with the hopes that our experience will be the same if not better. We also hope to see Andy again next year, he has made a friend this year and I would like to say a massive thank you to home for all of his help and the effort he puts into his work. Keep up the good work.
- Also Known As:
- Golden Sands Holiday Park Hotel Mablethorpe
- Golden Sands Holiday Park - Haven Mablethorpe, Lincolnshire