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“Good choice” 4 of 5 bubbles
Review of CatBa Island Resort & Spa

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CatBa Island Resort & Spa
Ranked #14 of 18 Hotels in Cat Ba
Hanoi, Vietnam
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Good choice”
4 of 5 bubbles Reviewed 17 July 2014

At a glance, Cat Ba Island Resort & Spa is a good hotel at all.
However, there are somethings should be considered:
- There was no free wifi at rooms during the time my family spent here. There's only at the Reception house.
- Buffet for breakfast is not 4* service, always crowded, limit of food and you should queue for a bowl of noodles.
- A little inconvenience occurred when stay with curious kids because between bedroom and bathroom there is a transparent glass wall which is covered by a thin curtain.
- Hot water for bath is unstable, you have 2 seconds for warm then 2 for hot and 2 for very cold and so on though you adjust it in any way.
- You cannot enjoy the beach in front of hotel in the afternoon due to high tide. This beach (Cat Co 1) is a the most popular public one in Cat Ba, therefore it is very crowded at weekend (from Friday)
- You have to wear a plastic ribbon at your wrist during the time staying here due to hotel's regulation

Good points:
- Set-menu meals here are delicious.
- Nice restaurant (what can you imagine about when having dinner under the moonlight and hearing the ocean waves?)
- Free pickup services
- WOW tennis court
- There are two swimming pools

  • Stayed July 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Truong N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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88 reviews from our community

Traveller rating
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    22
    18
    19
See reviews for
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Business
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    2.5 of 5 bubbles
  • Value
    2.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (10)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Swedish first
  • Vietnamese first
  • Any
English first
Brisbane, Australia
Level Contributor
125 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
3 of 5 bubbles Reviewed 21 June 2014 via mobile

This resort and spa is at a great location on a beach surrounded by stunning views. .. food here is good....that's where it ends for this resort. If u turn up without a booking, prices are through the roof for what is a bottom of the range resort. Service isnt fantastic for what u pay either. Whilst clean and quite comfortable, its overpriced and overcrowded. Underwhelming. .....

Stayed June 2014, travelled with friends
Helpful?
Thank dwt991
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brunei
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 25 March 2014

This really is not a four star hotel! It is more like a one star! When we arrived it was like a ghost town. It's very difficult to travel to the island and we ended up having to travel on a rusty ferry with no seats and no roof for a good hour! When we arrived we were told we had to leave our passports at the front desk until the morning and promised they would be locked in a safe! However when they were return we realised they were just left in an unlocked draw that anyone could access!!! Our room was extremely out dated, just like a concrete shell with a terrible fusty/smokey smell. The bed was ok but my pillow smelt of damp. We ordered food from the resultant which was an experience! It took along time to arrive so we asked for it to be sent to our room. We just ordered basic chips and pizza as the cleanliness of the restaurant was unappetising. When the food arrived it was horrendous and we ended up starving until the next day. We checked out four days early after one night. We explained why we had checked out and found out that other families
and couples had done the same a few days earlier. The staff were really understanding and knew themselves that the hotel wasn't up to standard and gave us refunds on our food. This was an extremely bad end to our holiday!

  • Stayed March 2014
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank Boanas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Cat Ba hotels

Melbourne, Australia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 7 January 2014

For the cost of the rooms this resort is decidedly average. The beds were rock hard, almost painful - and we had stayed in much more remote locations during our trip - this was to be the 'relaxing' beach portion of the trip.
Must say though I did have a few good cocktails in the bar though, and the pho for breakfast was surprisingly good!
Don't be silly like one member of the group and get laundry done - it cost 800,000 dong for small load, you can get it done in town for $1/kg!!

Room Tip: Ask for a soft bed!!
See more room tips
  • Stayed December 2013, travelled with friends
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank dominicwoh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Groningen, The Netherlands
Level Contributor
163 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
3 of 5 bubbles Reviewed 9 December 2013

It was said to be the best on the island, luxury. Less then I expected, in Dec. deserted. Nothing was extremely bad, just a less then I expected. The morning breakfast (Viet. fried rice seafood) was very bad, burnt rice and one and a half shrimp.

  • Stayed December 2013, travelled solo
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank David B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 29 November 2013

We loved this resort as its a real find on Cat Ba Island. Most people use Cat Ba as the jump off point for Halong Bay cruises, as we did. This was a great place to relax post cruise and the little beach is very sweet. We walked into town for food as the restaurant was ok but not fantastic.

Stayed September 2013, travelled with family
Helpful?
1 Thank Jaine F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheffield, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 17 November 2013

nice bungalows,uncommon. quite romantic! we tried the standard and the superior bungalows during our 3 nights stay.
wonderful location, " les pieds dans l'eau". you can hear the sea in every bungalows I think.

restaurant: very average. a 15 min walk to the town is worth it if you want to eat nice sea food.

staff: not really welcoming, don't seem to care about the guests, that s a shame but the location is so nice that you forget about this negative point.

Room Tip: superior bungalows are almost on the sandy beach, if your budget allows you the option, go for it.
See more room tips
  • Stayed October 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Melanieeeeee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about CatBa Island Resort & Spa

Property: CatBa Island Resort & Spa
Address: Cat Co 1 Beach | Cat Ba Town, Cat Ba, Vietnam
Region: Vietnam > Cat Ba
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#5 Spa Hotel in Cat Ba
#8 On the Beach Hotel in Cat Ba
Price Range (Based on Average Rates): £
Hotel Class:4 star — CatBa Island Resort & Spa 4*
Number of rooms: 165
Reservation Options:
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Also Known As:
Cat Ba Island Hotel

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