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Duc Tuan Hotel & Restaurant
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Reviews (285)
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All reviewsthe ownergreat viewhalong baycat ba islandrooms are cleanper nightroom with a sea viewhot waterfour nightsexplore the islandday tourair conditioninglan ha bayharbourtoursvietnammr
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125 - 130 of 285 reviews
Reviewed 11 February 2013 via mobile

Pricing was very attractive - $11 per night including breakfast. Breakfast options were great and so was the coffee. On site restaurant is decent and so is the food. Fantastic location on Cat Ba and the sea view rooms have great views. Staff are somewhat indifferent and not engaging but at the price, who cares!

  • Stayed: January 2013
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Thank Cormacdiver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 February 2013

This is a family owned joint. It has a good location. Travel here from Hanoi or Hai Phong NOT HALONG CITY. The owner has good English and will help you with anything you need. The food there is good. It's right across the street from the water. The rooms were good for the price. There was an odd bright light coming from the top of the door (windows), but other than that sleep was fine.

Room Tip: Rooms on the 4th and 5th floor are good. It's nice to have a windowless room so you can't hear noise early in the morning. In Jan 2013 there was construction next door...not too loud, but it was there.
  • Stayed: January 2013, travelled with friends
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Thank Sarah A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 January 2013

The view from the room were amazing and the sitting arrangement before the window was great. The heating in the room was also working fine, eventhough it really was cold. But the cleaniness was below standard and this family really has some issues, as mentioned by many others. The man seems nice, but the "queen" of the hotel is really unpleasant. She tried to cheat us several times and was plain rude. I will recommend them to take these comments serious, since the have the chance of making this hotel so much better if they listened to the advices! Unfortunately I cant give them more than two circles from our current experiences.

  • Stayed: January 2013, travelled as a couple
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1  Thank trooper77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
buituananh, Manager at Duc Tuan Hotel & Restaurant, responded to this reviewResponded 31 January 2013

thanks for your feedback, I do not think you are too narrow-minded like that, only a little bit of negligence in credit card payments so that you give us an bad review. I go to work not at home, my sister, she did not know anything about credit card payment, she only spoke to her grandchildren about how the payments, she did not say with you so that you think so it's too much for us? correct customer is king but not just for a few dollars that you want to defame abuse us so. we welcome all guests in the world, welcome to kind people and always courtesy. also people like you value for money is important above all so do not come, we don't want see you again!

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Reviewed 28 January 2013

Great Harbour view from the room and staff are helpful but not engaging as little English is spoken. No hard sales of trips etc which was a blessing. Food was great. Best of all was we were picked up by hotel staff from the bus which meant we didn't have to deal with hard-sale salesmen selling trips. At $16 per night including b'fast for two of us, it was a good deal and we enjoyed our stay.

Stayed: January 2013, travelled as a couple
Thank Cormacdiver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
buituananh, Manager at Duc Tuan Hotel & Restaurant, responded to this reviewResponded 31 January 2013

thank you very much for your review.
wish you and your family happy and lucky!

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Reviewed 13 January 2013 via mobile

Great value for your $$$. This is a mini hotel right near the ferry wharf. Close to all venues of Cat Bà. Pleasant and helpful staff/owner. Room was spacious and clean, bathroom clean and functional. Sea view. Lift. Quiet. Definitely recommended.

  • Stayed: January 2013
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Thank EBOG62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
buituananh, Manager at Duc Tuan Hotel & Restaurant, responded to this reviewResponded 31 January 2013

thank you very much for your review.
wish you and your family happy and lucky!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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