Stayed here whilst driving through Russia, but with no guide books we had to rely on asking for hotel recommendatons which proved more difficult as we'd hoped as NO ONE speaks English in Barnaul.
After an hour or so a policeman gave us directions here and we were eternally grateful as this was a perfect stop-off after a week of camping / sleeping in our car! It's own car-park has 24 hour security and the lobby was huge, with a couple of small convenience shops / car hire / tourist-y type offices and a conference room / business suite.
The reception staff could speak moderately good English which helped, and despite being on the 7th floor we had a nice view of the city. We walked to the supermarket opposite the hotel and picked up some food / beers (you could even pour yourself a pint here!) before walking back.
The next day we asked reception for help on finding an internet cafe and were appointed an extremely helpful chap who took us into a room and printed off some directions, as well as offering to help us on any other aspect of our trip. And when his directions ended up leading us to the wrong street, we came back and he felt so bad he took his lunch break early to come into the car with us! How many other hotels would do this??
In all, this was a comfortable stay with incredible customer service!
- Official Description (provided by the hotel):
- Hotel "Barnaul" - the largest, located in the heart of the business hotel of the capital of the Altai Territory, administrative, entertainment part of Barnaul, where the comfortable rooms prepared for you. Central City road junction near the hotel allows direct access to the entire city. The hotel building is the largest restaurant of the Altai Territory - is an institution with special traditions; held here for breakfast "buffet". In the evening, the restaurant can hold a business meeting, listen to live music. To make the holiday guests as comfortable and enjoyable - the hotel offers guests a choice of 317 cozy rooms of different categories at the same time able to accommodate 473 people. The undeniable advantage of the 12-storey hotel building is a unique view of the city. The rooms are equipped with telephone, TV, safe and other modern service equipment. It offers secure parking, luggage storage, business center, ATM, conference rooms, in all rooms and public areas and free Wi- Fi internet access. ... more less
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