We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“A Favourable Experience - Fortunately For Us ;-)”
Review of Sol Cayo Largo

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Sol Cayo Largo
Ranked #3 of 6 Hotels in Cayo Largo
Reviewed 4 January 2012

This was our third time to the Sol and we had a very restful vacation, fortunately for us, even with more than the "normal" bumps & hiccups along the way. We found a terrific deal that worked out to about $210/day for the both of us, and that's realistically all we would want to pay for a basic non-OceanView room here. After sharing each of our experiences at the Sol last spring with a friend here on TA, her comments (…"we just weren't that enamoured by it on our last vacation"…) really resonated with us. Our trip was good for us ~ it was 10 days, which was great. However, after the vacation "high", there were just too many "little niggles" that we took in stride (as we are "always look at the bright side of life" types), but others may not see things in that way ~ therefore we took our time in writing a review about it, because we weren't sure how to put that "feeling" down in words.

We had been assured, by email, of a room in the area we've been in before ~ more to the west end of the resort, very quiet & away from all the action and noise of the pool & theatre. Unfortunately, after checking in, we found out by looking at the map, they had us located right by the pool restaurant, with a balcony facing the theatre! So, it was back to the front desk staff to let them know there was "un pocito" mistake in where we were supposed to be located and, fortunately for us, we were happily and cheerfully accommodated! Whew! Good thing to know a few words in Spanish! Building #3414 - room was rustic and basic, but very clean. Unfortunately there was no phone, and a toilet whose tank was running constantly, but a new & working hair-blower! There was shampoo & conditioner, but no soap - later we went to one of the "maid huts" and fortunately for us, got the last bar. Apparently they had no soap for a few days there, one of the maids told us. So we made do with the one bar, and the bottle of shampoo (good thing we always travel with our own ~ just in case) for three days... then we got three bars! Fortunately for them, we understand "es Cuba!" ~ others may not! The AC was a bit loud and even louder at other times, but fortunately for us, we never travel anywhere without our earplugs. No problem, it's all part of travelling and we've used them in many other hotels, too, all for various reasons. We had the AC looked at, the phone was installed, and the toilet also was fixed. Fortunately for us, the maintenance team of the resort was very prompt and well run ~ as long as you let them know of any problems.

The west end of the beach had plenty of palapas. By 7am, more than half were reserved, by 8am, all were reserved. Don't know about the ones out on the east side towards the Pelicano, but it looked like there were quite a few out that way since that resort was closed, and there was a beach out in that direction, too. We're not ones to play the towel game so if we wanted a spot, we ended up most times out past the resorts' beach where, fortunately, there were a few palapas set up further from the water's edge, randomly here and there all the way to the point. The main beach directly out front of the resort was there for two days, then, it was basically gone (we researched this, as there was a "new moon" phase) for 4-5 days and was coming back quite nicely the last 2-3 days. The palapas here in front of the resort were random, some stood OK, others were toppled, some were dug in topside of the rock wall. We had to go "rock climbing" like mountain goats to get from the west beach's entrance boardwalk to the Beach Bar, each day. The climb was precarious at times and fortunately for us, only one toe was stubbed throughout the vacation ~ not sure how other less fit and agile guests managed.

Our 2nd day @ 8:30am, was when all the Pelicano guests (2 buses) were brought over to the Sol. We knew that the Pelicano was closing from May - October, and that the pre-booked guests would be transferred. We were fortunate to have seats already at the buffet before they all disembarked, as they had to form a line-up outside and had a long wait for their breakfast. The resort was 80% full on Friday, and 110% (according to our favourite beach-bar attendant, Miguel Antonio) on Saturday! Fortunately for us, we knew this ahead of time, so we had made sure we were the first to book our a la cartes Friday afternoon (4-6pm @ the Gazebo by the Lobby). The Beach restaurant "La Ranchon" really isn't an a la carte anymore, as it's now a (very) small buffet and you have to go out to a new "BBQ Hut" on the boardwalk to pick out, and stand in the sun to wait for your meat to be grilled. Again, we knew this upfront, but others may find it odd to have to wait in a line-up to book "a la carte" for a buffet. We arrived early, and were fortunate to be the first guests to be seated at the table in the front-western corner, affording us quiet solitude with amazing views. Thus we had a wonderful evening, even though the mosquitoes were soon out in force as fortunately, we were prepared with plenty of bug-spray.  We had a great meal at "Las Trinas" too, as we chose all our favourite items off the menu on the first visit, and didn't feel the need to go again. The only reason we would have gone a 2nd time, would be that the choice of red wine was better there than the rest of the resort ~ although we had no complaints with the regular house-wine. We were told at booking, that with 10 days, we could come back, line up again and book each "a la carte" a second time, but we didn't bother. By that time *Sand Gravity* was setting in, and we didn't want to line up again to book. We were more than happy with all the choices at the main buffet, and Anabel & Ivis (they are the best waitresses there!) took very good care of us! And again, fortunately for us, we are early birds so we experienced none of the long line ups to get into the Buffet.

The Main Lobby Bar used to be our favourite spot ~ always friendly, quick service, even when extremely busy ~ but no longer! We ended up only going there for our daily morning cappuccinos, freeing up our table at the buffet for the next hungry guests, since we like to linger over a great coffee. The Main Lobby Bar really changed ~ it was the feeling that you were an inconvenience, and that they really weren't eager to do anything for you. That said, we endured the wait every morning ~as we really, really wanted cappuccinos~ because we found a new favourite spot! Fortunately for us, "La Marimba" was more convenient, has a new outdoor patio/deck seating area that catches the ocean breezes and ~bonus~ is in close enough proximity to overhear the live entertainment playing each evening at the Buffet!

As mentioned previously, it was an adventure to get to the Beach Bar each day, but fortunately for us, we had Miguel Antonio awaiting our arrival to serve us with a smile! Each year, he tells us that I'm the only one drinking red wine on the beach, but we know he'll always have it ready and waiting. In fact, once when he saw us coming, he waved at us and said he'd "be right back", as he ran up the staircase to the Beach Restaurant's bar to grab a bottle of Chilean wine for me! Talk about "service"! We really missed him when his shift was over and his replacement told me that they didn't have any red wine, but fortunately for us we could go and get it up at the Beach Restaurant or the Pool Restaurant! =8-(

Fortunately for us, since it depends on the number of returnees, not only did the Sol Melia General Director send us a "Welcome Back Letter" along with a bottle of rum, but we were also invited to the "Repeater Dinner" on Tuesday night at the Pool Restaurant, the Sol Azul. It was very nicely planned and well attended by staff who were courteous, friendly but professional. Special Martinis were handed to guests, as they arrived to be then promptly escorted to their respective tables. The tomato based lobster soup was excellent, as was the whole meal, except perhaps for one appetizer ~a failed paella attempt?~ rice pressed into a round shape, with some type of seafood ~> very bland looking & tasting. Most all of the guests' plates were barely touched. The one staff member Noel ~who has a keen sense of humour~ kept going around, making a "face" and asking people at the tables... "So! How is the rice?" !!! It was very funny as he had all the guests laughing, including all of the staff members! LOL! He handled the whole situation brilliantly, as everyone knew that the rice course was a "bomb"! It was a wonderful evening over all - live music from the attending 8-piece Cuban House Band on the resort, dozens of candles created special lighting, while white linen covering the chairs and tables transformed the whole restaurant ~ it was a unique and tropical magical event! Quite special, really.

All in all, we had a very relaxed, low-key and restful vacation. It was just what we needed, and we weren't sure how to rate it this visit 3*? 3.5*?. Cayo Largo isn't a place we would recommend to all people but, fortunately for us, it met our needs for rest, recuperation, relaxation and rejuvenation! 

  • Stayed: May 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
14  Thank GalivantingGardener
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (4,604)
Traveller rating
Traveller type
Time of year
Language
  • More languages

716 - 722 of 4,604 reviews

Reviewed 29 December 2011

We had mixed feelings about this place. We had our reservations about staying in an all-inclusive and this place confirmed our fears.

The good:
1. A quite room with good air conditioning, which you will need as it’s very hot (Aug). If you want a peaceful room then you should request one as we realised that some are right next to the pools with loud music or the entertainment areas. Not the best quality of room (dated paint work, dirty cracked bathroom tiles etc) compared to the same price in other countries such as Thailand but I’m unsure if this is maybe the general standard in Cuba and not just the Sol.
2. A beautiful beach with plenty of beds and peaceful setting. (Beware of rooms sold to you with a sea view as the ones at the front of the resort, facing the sea, don't all have sea views due to the raised land in front of the hotel)
3. A good seaside restaurant for lunch with a selection of vegetables and salad and fish cooked to order.

The bad:
1. Very grumpy, unhelpful and rude staff. (Apart from the lovely ladies who run the gift shop) Particularly bad are the restaurant staff that shouted at me for trying to sit down at a table and seemed to ignore me anytime I asked to have a drink. I wouldn't have minded getting it myself if the restaurant was set up that way.
2. We found it very difficult to get any service in the restaurants and even harder to order water! We were dehydrated for a couple of days until we realised we'd have to buy our own water in the shop. In the night we had finished our 1 bottle ration of water and so I phoned across to reception to ask for more (it was a long way to the reception I’m not just lazy) After a good hour of waiting I phoned again but after another hour I went in my pyjamas down to reception to beg for some water. Even then it seemed like a big problem to get any. I found this unacceptable as we were staying there in 40-degree heat.
3. Despite a massive selection of food and not being a fussy eater, there really wasn't much that I felt like eating in the restaurant. Mainly due to the bad quality of everything from meats covered in flies or very very salty pasta sauces. Nothing was fresh. However, we were expecting this for Cuba due to rations and import problems and this was much the same all over the country when we travelled around.
4. Some of the grounds were a bit unkept, including some decorative water features which were dry and full of large dead rotting crabs.
5. The area has a very bad mosquito problem but compared to other countries we have visited, who make some attempt to keep them under control with sprays or smoke candles, the Sol did nothing. This meant you were constantly hitting yourself during dinner, as the restaurant is open to the elements, and meant we hurried our food and rushed back to the room. Another consequence of this was that I left Cuba absolutely covered in very nasty bites, which were still bleeding 7 weeks after I got back! These have left bad scars down my legs and arms.
6. Long queues for the restaurants! We were forced to get to dinner as soon as it opened to avoid this but after about 7:45 the queues were ridiculous for the restaurant. It must have been very annoying especially as it was mainly due to the lack of effort form staff to clear tables rather then lack of actual table space. The same was true for lunchtime. You had to queue to be seated even though there were tables free and it was a buffet lunch. A bit strange.
7. The little trains provided to get to the nearby recommended beaches are fine when travelling to the beaches but a nightmare trying to get back as there is not enough space and the crush to get on them resembles the London underground at rush hour. Not very relaxing! I'm not too sure what you would do if you didn't make it on to the last train, the drivers didn't reassure that they would come back to pick up and we witnessed several couples and families seemingly stranded (there are no hotels or pay phones to ring a taxi and its about 1-2 hour walk back!)

Overall we had a restful stay and the beach by the hotel was beautiful. If this is all you’re interested in then stay here but if you are expecting to get the most out of a luxury all-inclusive from food, good quality cocktails, staff that make you feel special,and luxury surroundings then this is NOT the place!

Room Tip: For quite rooms, choose one away from the pool and entertainment areas.
See more room tips
  • Stayed: August 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
18  Thank MaxB1981
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 December 2011

We have stayed at the Sol twice now and will definitely go again. The staff are excellent and remembered us from our first visit. The range of food and drinks included are great. Considering the hotel is on a small island there is still plenty to do and the entertainment team were great. You can also travel to nearby beaches quickly on the transfer. The rooms are really large with nice balconies. The swimming pool areas are perfect for relaxing. We visited the spa which was equally relaxing. Overall a great place for a relaxing holiday.

  • Stayed: June 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
9  Thank isobel e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 December 2011

I visited the Sol Cayo Largo as a single adult from December 4 to 11. It was my first visit ever to Cuba after many visits to Punta Cana and the Mayan Riviera.

Room
The room was ok: clean, large enough. No issue with the AC, the toilet or the safe. It had 2 double beds. Everything worked well. This is a small hotel. I was in building #29 and very close to the main lobby and all services and about 1 minute from the beach.

Beach:
This is the most beautiful beach that I have ever seen. The island has only 5 hotels and no village. There are a lot of desert beaches or almost desert. You could walk for hours and meet no one. The waves on the first few days were very big and at time, very dangerous. At the hotel, the beach is separated by the beach bar and the rocks in front of the beach bar. On one side, nudist is permitted, accepted and common. The beach is big and has enough of chairs. No need to reserve a chair early in the morning. No motorboat or salesperson here and this is a big plus if you want to relax. At night, at the beach, you get only natural light and only the sound of waves.
You can take a small shuttle (or taxi) to go to the Paraiso Beach or Sirena Beach (about 5 km from the hotel). You can walk to those beaches too by the beach (about 90 minutes). I posted a few pictures of those beaches. Those beaches were FANTASTICS. No not miss them. At the Sirena Beach, you do have a bar, small buffet (you need to pay) and toilets. It is also at this beach that you can do kayak, windsurfing and catamaran.
Pools
The hotel has 2 nice pools side by side and PLENTY of chairs. No loud music at the pool. There is plenty of space to relax and have a nap.

Food:
It was my first visit to Cuba and therefore, it is difficult to compare this hotel to other Cuban hotels. The food is average as compare to Punta Cana or Mexico but this is known and should not be a surprise: variety and quantity are limited, fruits and vegetables are not common. Service was perfect and better than any other locations. At the buffet, we were ALWAYS welcome with a smile and by name. I was very impressed.
Overall: I will return to this hotel or island for sure just for the beaches. I believe the beach for the Sol Cayo Largo is better than other hotels. For this first time ever (10th trip to the Caribbean), we had no rain for a full week; absolutely no rain and almost no cloud: perfect warm weather. This hotel is not for children as the sea may be too dangerous and you do have rocks on a few locations and there were a very small number of children (not easy to make friends for your children).

Let me know if you need more details.

Room Tip: All rooms are well located
See more room tips
  • Stayed: December 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
10  Thank roylaur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 December 2011

Nice place, hotel is getting a bit older but it’s an isolated island so products are harder to get. They were refreshing the mattresses during our stay. Great personnel / staff, they will do everything in their power to help you. We had no problem with the food and or drinks. Champagne for breakfast and dinner, plenty of wine and local drinks not a problem. Even the show staff was great, they get people involved and do miracles with the limited resources. If I had to name all the personnel that were nice and helpful, I would not have enough of this page for it.

The site aged well with grown trees and is well kept by all the gardeners. They too are very friendly and will not hesitate to help you if you want a coconut (ripe or not) or a simple flower. The gym is nice if it’s your thing.

The beach was awesome, 3 days out of 14 with red flag but the rest was more than fine with several green flags. We were 3 adults with two 7 year old girls and stayed a lot in the water. But, that’s nothing that the hotel can control. If you are looking for long walks on the beach, it’s the place to go.

The pools are well kept, again in some minor need of repair but nothing preventing you from using them. One man from Québec (French) complained he couldn’t sleep next to the pool as the girls were playing in the water (I thought that that’s what the rooms were for, not the pool). Go to the Pool bar, they are great and funny, worth getting a few drinks there.

Take some time and go swim with the dolphin, they are amazing!!! To those who think it is cruel, know the story first, they were saved as they were found injured (you will see the scars on them) and taken good care of, healed and trained and they became very playful. When they know it’s about to start, they come to the side of the beach to call the people and can’t wait to have a crowd to please and play with.

We went on the catamaran on a wavy day; the coral reef was nice but the natural pools even nicer. Lobster lunch and drinks. One complaint though, there was an Italian tourist that complained about not being romantic enough while he was sitting 5 feet away from his wife (I am unsure what he was expecting as we were 30 people on the boat).

All in all, we have been there before and will go again. I recommended this place to one of my friend and they went this year and loved the site.

Room Tip: take the Ocean View, very well worth it especially for the sea breeze.
See more room tips
  • Stayed: November 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
8  Thank jcoutu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 December 2011

Stayed five days in this large all inclusive resort. The rooms were large and functional, and the area had nice pools and activity corners. The near beach was quite poor, but there is a (crowded) transfer to Playa Sirena with excellent sand, wide variety of activities (minicatamaran, paddle boats, etc.) which are included in the all inclusive. There is also a small "dolphin show" that tourists can parttake for a fee (reserve from your agent).

The food is somewhat suspect due to the ever present flies. They burn coffee to alleviate the problem, but this is not a sufficient. The food in the buffet and ala carte restaurants was reasonable varied, but sometimes not very hygienic or of high quality. Most of the fruits were not ripe, which is strange for tropics. Most of the drinks are included, but there were surprisingly few people really drunk.

Water is delivered to the rooms daily, and you can get drinks in your own containers, and picnic box for the beach. The towel exchange system had some problems during our visit. Mostly adult audience, but our son was well treated. The hotel has a small shop for souvenirs and necessities. There is wery little else on the island. Diving can be arranged through Avalon, but it is only mediocre.

The transfer flights from Havana are on small Antonov's and definitely scary.

Room Tip: The second floor rooms have better views, the lower level seaview is usually form a corner of the ba...
See more room tips
  • Stayed: November 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank mleivo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 November 2011

Beautiful place, relaxing, nice staff. But food need to be upgraded. Or else bring your own bottles of "Ensure"; Not much fruits or vegetables and meat taste weird. But really, who wants to eat some food covered with flies anyway? This is the big point, when you don't eat much you can get sick. Stomach sick, heartburn, bloating... Plus the drinks are definitely too strong, one can feel as if the barmen's just wants you to get drunk as fast as possible, so they get rid of you... I can understand why, the are overworked. Need larger bars and a larger staff. I have also a concern about a possible "Roofie" dropping barman.

  • Stayed: November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank D_W_2003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Cayo Largo
185.5 mi away
Iberostar Playa Blanca
Iberostar Playa Blanca
#5 of 6 in Cayo Largo
2,040 reviews
288.5 mi away
Hotel Roc Santa Lucia (Ex Gran Club)
Hotel Roc Santa Lucia (Ex Gran C...
#1 of 4 in Playa Santa Lucia
1,529 reviews
0.4 mi away
Hotel Pelicano
Hotel Pelicano
#2 of 6 in Cayo Largo
2,957 reviews
Show Prices
Show Prices
Show Prices
113 mi away
Iberostar Varadero
Iberostar Varadero
#2 of 64 in Varadero
7,065 reviews
1.4 mi away
Villa Iguana
Villa Iguana
#2 of 3 in Cayo Largo
143 reviews
110.7 mi away
Melia Las Americas
Melia Las Americas
#5 of 64 in Varadero
5,722 reviews
Show Prices
Show Prices
Show Prices

Been to Sol Cayo Largo? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sol Cayo Largo

Address: Cayo Largo del Sur | Archipiélago de los Canarreos, Cayo Largo 27900, Cuba
Phone Number:
Region: Caribbean > Cuba > Cayo Largo
Amenities:
Beach Fitness Centre with Gym / Workout Room Free Parking Restaurant Suites Swimming Pool
Hotel Style:
Ranked #3 of 6 Hotels in Cayo Largo
Price Range: £113 - £236 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sol Cayo Largo 3.5*
Number of rooms: 296
Official Description (provided by the hotel):
Located in Cayo Largo del Sur, in the middle of the Caribbean Sea. All Inclusive Four-Star resort with 296 rooms. Ideal for enjoying its pristine environment and for exploring its idyllic landscape and crystal-clear ocean bottom. The resort faces 600 meters of beach renowned for its perennially cool white-sand. Recommended for couples, weddings, honeymoons and groups.Guest Rooms296 rooms: 244 Standard, 34 Standard Ocean View, 10 Standard Superior Ocean View, 8 Junior SuiteDining3 Restaurants (A la Carta, Buffet, A la carte and mini-buffet), 1 Cafeterias, 3 Bars ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Melia, Odigeo, Travel Republic (UK), Expedia, TripOnline SA, Atrapalo, Evoline ltd, Stayforlong S.L., LoveHolidays, Cancelon and 5viajes2012 S.L. so you can book your Sol Cayo Largo reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sol Cayo Largo Hotel Cayo Largo
Sol Hotel Cayo Largo
Cayo Largo Cuba
Cayo Largo Sol Hotel
Sol Club Cayo Largo

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing