Vomit induced by questionable cooking? Human v. Feline violence? Stinking, fetid, green pools? Bathrooms so old that may have been built by the Caribe Indians? This place has it all!
Oh and the beach? The beach is one of the most stunning I've ever set foot on. People should never be allowed to say that they "enjoy going to the beach" unless they've seen whats on offer in Cayo Largo. Seriously, its that good.
Which begs the question. Why are the accompanying selection of hotels sooo damn bad?
I love Sol Melia Cuba. My wife and I have been to 7 or 8 of them scattered around Cuba, and we usually feel good about booking a holiday at their facilities, but not this time. Oh no. Not this time at all.
I've never felt the need to vomit directly after enjoying a plate of pasta at a Sol Melia resort before, but then I've never seen staffers trying to punt cats around a Sol Melia resort before either. Come to think of it, I've never seen so much free beer for staff at a Sol Melia resort either. I'm not one to speculate, but there could be a connection here.
This may be a bit "off topic" but I've never run into an entire kitchen staff unable to master the delicate art of cooking french fries as well.
I'm not quite willing to give upon this one though. One morning we took a short wander through the prison-esque Sol Pelicano, and were filled with a sense of relief when we saw the state of the hotel we ALMOST booked.
I've recently heard that there is a planned "refresh/rennovation" scheduled for this resort in the Fall, and this makes me hopeful. As long as it includes a few weeks at culinary school for the kitchen staff, a few trucks full of concrete to correct the "pool issues", and some serious rethinking of their staff drinking policies, I'm all for it. I may even give it another try.
I'll let my fellow tripadvisor reviewers fill me in on the results. And with a beach like that, please believe me, I'll be waiting with baited breath.
Oh, and before the manager decides to write a response telling me how sorry he is that their "efforts weren't up to our standards" and that he "hopes to see us again soon", and that "they are working to correct" these problems? I hope he doesn't bother. Its fairly obvious that they haven't been setting any kind of standards for quite some time. Please let them take the time instead to work with, and develop the staff. There are some great people there, some are seriously terrible, but a lot are really great people!
I'd be remiss if I didn't mention Karol Chareza at Tripcentral Burlington. He had our backs when we needed some help. He's also some kind of travel wizard, and was able to orchestrate our extrication in 15 minutes flat over a broken up cell phone call!! According to others (see below) he performed the impossible. Please do give him a call sometime.
One last thing. I will never, ever, book with Hola Sun again.... Don't ask, you don't want to know.
- Official Description (provided by the hotel):
- Located in Cayo Largo del Sur, in the middle of the Caribbean Sea. All Inclusive Four-Star resort with 296 rooms. Ideal for enjoying its pristine environment and for exploring its idyllic landscape and crystal-clear ocean bottom. The resort faces 600 meters of beach renowned for its perennially cool white-sand. Recommended for couples, weddings, honeymoons and groups.Guest Rooms296 rooms: 244 Standard, 34 Standard Ocean View, 10 Standard Superior Ocean View, 8 Junior SuiteDining3 Restaurants (A la Carta, Buffet, A la carte and mini-buffet), 1 Cafeterias, 3 Bars ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Melia, TripOnline SA, Traveltool, S.L.U., Booking.com, Holiday Gems, Travel Republic (UK), Cancelon, Odigeo, Priceline, TravelUp and Evoline ltd so you can book your Sol Cayo Largo reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Sol Cayo Largo Hotel Cayo Largo
- Sol Hotel Cayo Largo
- Cayo Largo Cuba
- Cayo Largo Sol Hotel
- Sol Club Cayo Largo