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“Apalling place!” 1 of 5 bubbles
Review of Mia Mia House in the Desert

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Mia Mia House in the Desert
Ranked #2 of 4 Hotels in Newman
Kerobokan, Indonesia
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Apalling place!”
1 of 5 bubbles Reviewed 15 September 2012

This, unfortunately, is one of those places that are typical of the Pilbara - because of the mining boom they think they can get away with anything. The coffee is terrible, the food is ok but way overpriced but the service is abysmal. I left my cap behind at my table and on returning the next day was told by the waitress that she'd found it and handed it in to the front desk. Upon inquiring at the front desk I was told that there was no cap. After asking to see the manager he was arrogant and totally unhelpful.

  • Stayed August 2012, travelled on business
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank PhillipG920
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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77 reviews from our community

Traveller rating
    15
    24
    18
    15
    5
See reviews for
5
20
5
40
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • German first
  • Any
English first
Melbourne, Australia
Level Contributor
423 reviews
112 hotel reviews
common_n_hotel_reviews_1bd8 406 helpful votes
5 of 5 bubbles Reviewed 1 May 2012

We didn't stay here, but we ate meals and had coffees here often when we stayed with relatives in Newman. Yes the service can be a bit slow, especially during slow times, and the staff show an inability to anticipate the needs of their customers. We had a Birthday Celebration here on a busy Saturday night, with 3 kids and 5 adults and the mainly Melanesian staff were wonderful with the children, offering to get their meals ordered first. Yes, the red wine was put into the white wine ice bucket, we had to ask for the kids desserts to be ordered well before ours, and go up to the bar to order more drinks, but the staff were friendly and obliging. The quality and standard of presentation of the food was first class - we ordered fresh Coffin Bay oysters and the best tasing Duck dish we have had for ages. Great sundaes topped off a great night for the kids, and the coffees were good too. Given that Newman is hundreds of miles from anywhere, we were delighted with the selection and deliciousness of the meals. Prices, given that the mining boom exaggerates everything in WA meant mains were around the $40 mark, Entrees about $25.00, kids meals approx $15.00 but we thought that was fair. The kids fish and chips were excellent.
Given that staff don't stay long who knows what the next chef will cook up, but we were delighted with Mia Mia in April 2011.

  • Stayed April 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank MadamJosephine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Angle, Nsw, Australia
Level Contributor
109 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 bubbles Reviewed 10 March 2012

This is an unlikely place to find comfort, but I think it is a fantastic hotel. I have stayed here many times driving from Perth to Darwin, and to pull in to a place that not only has immaculate if small rooms, with LCD TV and nice bathrooms, but also has a fantastic restaurant which, if full, delivers room service, is a great relief. The creative use of containers to hold the rooms is a bit surprising at first, but extremely comfortable and efficient. I cannot imagine how anyone could not appreciate a stay here. Of course, it is not cheap, but that is quite typical of the area. Still, you are guaranteed comfort, cleanliness, quiet and great food. If you are looking for fawning luxury, you probably should not go to Newman Western Australia in the first place. If you are relatively high maintenance llike I can be, and you do find yourself somewhere this remote, thank heaven that there is somewhere like this to stay!

Room Tip: Any room is fine.
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  • Stayed April 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Pickytraveller1964
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Australia
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 21 August 2011

the service that is at this hotel is astonishing.....absolutely awful!!! the laziness of the staff is evident in the way they are presented to clientele and how they react in the restaurant. the food was OK, but service shocking.........and to top it off the manager of the hotel didnt seem to care about not only our complaint, but also several others that had stayed at the hotel. So, if your management team are inexperienced in dealing with customers, why would we expect the staff. overall, mia mia, we will never return, and we will be letting people know of your awful service.

  • Stayed June 2011, travelled on business
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
4 Thank janet m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Newman hotels

Perth, Australia
Level Contributor
327 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 183 helpful votes
4 of 5 bubbles Reviewed 12 August 2011

I stayed for three nights and was amazed by the size of the rooms, given the price/night.. The outdoor areas included a tiny artificial lawn with tables to seat around 40. It was new and clean. Food served was outstanding for a tiny mining town.

Room Tip: Go alone. Try out all the pillows. Some are lumpy.
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  • Stayed August 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Gabriel11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rockingham, Australia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed 23 September 2010

I was travelling with my wife from Perth to Broome for a wedding and decided to crash in Newman after a long and boring drive. I red a review from Paul Fisher from Trip Advisor about this place and decided to take a chance as Newman is about half way trip. Few years ago I was in Newman and it was a ghost town. Now road traffic is mainly mining four wheel drives and a lot of them everywhere. This can explain the high price for one night - $220. Mind you, there was a gym, continental breakfast and high speed internet included in price. Internet was excellent. You can use a wireless hot spot, or in room cable connection. I didn’t try wireless because wired internet was faster and more reliable and I was too tired to experiment. In room there is a fridge LCD TV, coffee and tea facilities, small table and a chair. Split system aircon, radio alarm clock and that is it. See Paul’s comment about the rooms and restaurant– very accurate.

We came around 5 pm and I was planing to leave as early as 3 am so I was in bed around 8. I was comfortable enough to fall a sleep easily but my sleep was disrupted with all the people coming back to their rooms with loud talks and laughs. Like a workers donga sound insulation is minimal so you can hear everything around the room area like being outside. I don’t blame people not being quiet at this time of the day (after 10 pm it was quiet and I slept til the morning), but there is a habit when they close the doors they slam it – to make sure it is closed. Even 3 doors away from your room it is just as loud as your own door. Again, all was quiet after 10 pm it was my problem I needed to go early to bed.

While I was checking in on my arrival a few mining workers show up on the door to check in too. Obviously mining companies are struggling to accommodate all their workers so they are filling the gap in town everywhere.

I would not stay here again for this price, but if you are desperate (and have enough money) it is OK.

  • Stayed September 2010, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank PeterFromRockingham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Western Australia
Level Contributor
71 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 137 helpful votes
3 of 5 bubbles Reviewed 21 May 2009

The Mia Mia isn't quite a hotel - it's more like an up-market version of the "camps" used to accommodate workers in outback Australia. The rooms are quite small (with en-suite), gathered into groups of four with walkways between. There is free internet (though I couldn't get a connection), free guest laundry and a free gym. The restaurant looks pretty good - we had the Sunday night carvery which was excellent. There is also a pleasant outdoor area where you can have your meal served, or (as we did) eat your take-away.

This is comfortable but basic accommodation. It is expensive (like everything in the north-west). It's not up to the standard of other hotels in town such as the Seasons, but it has some added extras which may appeal.

  • Stayed May 2009, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank PerthTripper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mia Mia House in the Desert

Property: Mia Mia House in the Desert
Address: 32 Kalgan Drive, Newman, Western Australia 6753, Australia (Formerly Mia Mia Hotel)
Region: Australia > Western Australia > The Pilbara > Newman
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 4 Hotels in Newman
Price Range (Based on Average Rates): £
Hotel Class:4 star — Mia Mia House in the Desert 4*
Number of rooms: 91
Official Description (provided by the hotel):
Mia Mia House in the Desert is an established hotel in Newman that was recently renovated.Featuring a modern contemporary restaurant, with themed menu’s and buffet nights. Mia Mia also offers a takeaway option that is available 7 days a week from 11.30am to 8.30pm. Mia Mia is ideal for conferences, hosting two rooms, Australian Room and The Meeting Room featuring high tech audio visual equipment that will help your next seminar, conference or board meeting go smoothly.Other facilities at Mia Mia is a full stocked bar, shaded outdoor meeting area and a fully equipped gym with rowers, weight centre, walkers, bikes and treadmills to satisfy all levels of fitness.Mia Mia offers two types of rooms Executive Rooms and VIP Apartments of 50 square metres.Executive RoomMia Mia ’brand new’ rooms have been fitted with custom made contemporary decor and offer private en-suite bathrooms, Foxtel, bar fridge, computer access and writing desk for business travelers.VIP Apartment – Spa En-SuiteIf you’re planning a special night for two, Mia Mia’s ’self-contained’ VIP apartment is ideal for you. The luxurious two person spa and queen bed offer a relaxing night in. It is also equipped for dining or lounging in front of your favourite show or football match on the large LCD TV. A deluxe built in fitted robe, fridge, and kitchenette will tempt you to stay a little longer. ... more   less 
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