Was a last minute decision to come with my friend and very excited the distance from ferry was resonable and easy to find as sign posted the closer we got. Then we arrived.......
Check in 4pm why when check out at 10am we just sat there like lemons staff were friendly but there was no get up and go and welcoming service. Caravan was clean well on suface once taking closer looks my 5yr old can use a hoover better.
Our 1st and only meal was pathetic special was hot dogs and burgers (due to no bbq as raining) it was literally a hot dog no fries and definitely value range meat for £3 and considering it was clearly food they had to get rid of SPECIAL offer should of been BOGOF or £1 it was worth 50p
During our stay there was no communication from staff to see if we were ok no safety talk or general information given it was like heres ya keys now bore off. The one and only communication with front bar staff was for information and that went like a lead of bricks not helpful and we basically got rejected from morning club due to not pre booking wen the hall was half empty anyway and this was an event for kids.
Good points if any:
The back bar staff were friendly helpful and actually happy it was like a diff ambience completely. The entertainment team were ok but very unorganised and long winded I felt bored at times and even kids werent that concerned to leave. But u thank the entertainment team for lifting our spirits to an extent.
My overall verdict is if you want a fun packed family entertaining holiday this is not the place but clean quiet and as a stopping ground is ok as theres lots to see on the island.
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- Also Known As:
- Rookley Country Park Hotel Rookley
- Rookley Country Park Isle Of Wight