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“Wonderful place with friendly staff”
Review of Hotel Acla-Filli

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Hotel Acla-Filli
Ranked #5 of 7 Hotels in Zernez
Boulder
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Wonderful place with friendly staff”
Reviewed 31 July 2013

We stumbled upon this place while traveling through the alps this summer. Reasonable price, very helpful staff and great included breakfast. The woman who runs the front desk speaks an amazing number of languages.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank edself123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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38 reviews from our community

Traveller rating
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    6
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Budapest, Hungary
Level Contributor
60 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 10 March 2013

We have stayed here for the 2013 Engadin Skimarathon, when it was difficult to get a room anywhere in the neibouring towns. The had a room for a reasonable price. The staff was helpful, the room clean and fit the purpose perfecty.

Helpful?
Thank gyorigabor
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Falls Church, Virginia, USA
Level Contributor
123 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
Reviewed 21 August 2012

This is a very comfortable and well located hotel. It's a terrific base for hiking or bicycling and the railroad station (with frequent service all over and connections to the Bernina Express) is just a block away).

The rooms are quite comfortable, nice balconies, very clean.

The restaurant is excellent.

We were especially impressed by how courteous and helpful the staff was. It's a small family hotel, they're not open 24/7, and we made an embarrassingly late arrival (underestimated the distance and then compounded it with a couple wrong turns), But they even kept the kitchen open and served us dinner.

  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Leonsreed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wyoming
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 April 2012

I stayed at the Hotel Acla Filli in March 2012, and my husband & I stayed there previously in March, 2005. On both occasions we were in the Engadin valley to participate in the Engadin Ski Marathon. The entire Heinrich family & hotel staff were very friendly, accommodating and took great effort to communicate us, although English-speaking guests are apparently somewhat uncommon. The rooms were clean, simple & quiet. The restaurant's food was very good, and we also did "half-board" dinners on two nights. There were great breads at breakfast from the adjacent bakery, a typical European breakfast. We stored and waxed our skis in the unattached garage -- simple, but adequate. The hotel is located close to the trainstation and the nordic ski trails. I would consider the hotel to be a great value!

  • Stayed March 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jennifer Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hertfordshire, England
Level Contributor
84 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 2 February 2010

The Acla Filli is well loocated for a cross country skiing holiday, but lacks an adequate ski (under the stairs with inadequate lighting) and boot storage area was in the boiler room with NO seats but at least our boots were nice and warm and dry). It is an easy walk to station. There was no suitable lounge for guests, just a hidden away upstairs room next to the laundry with a table and upright chairs. The food was basic and no menu choice was available (apart from veggie alternative) for those staying on a group basis. The breakfasts were very good with superb bread from the on sight bakery. The bedrooms was fine with a nice bath and plenty of hot water, but thedecor is very dated considering it claimed to have been refurbished with cracked basin and light fitting. No Internet for guests and the attitude of owners, whilst very polite was not as welcoming as one would expect in a family hotel. The Portugeuse waitress was however very pleasant and efficient and spoke excellent English. All in all if I come back to this very good location I would look for another hotel and pay a bit more, not that this place was cheap. Sadly that is more due to the weak Pound!

  • Stayed January 2010
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DigitalDude2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level Contributor
253 reviews
157 hotel reviews
common_n_hotel_reviews_1bd8 301 helpful votes
Reviewed 8 September 2008

The Acla-Filli is a nice basic motel, cheap, clean, sort of like a nice chain motel (think #).

My room was on the small side, but comfy, cheap? (90 sFr) during the off season, had a loft space, and a great shower. The TV was satellite, which is like cable TV (but more so), a zillion channels and nothing good to watch. However, if you are from Europe, you are likely to get one of your home stations.

The hotel restaurant was pretty good (not spectacular), good prices for a hotel restaurant, and seems to be one of the more popular places to eat in town. The free breakfast was average, but all in all, the serving staff was excellent. Contrary to most Swiss hotels I've encountered, there were some language issues with the front desk, but they were always nice and we got our points across.

The hotel is a short walk from the Zernez station (and most everything else in Zernez). There is a supermarket at the hotel, but except for simple snacks, a better bet would be the Co-op down the street (more choices). I think parking was available at the hotel.

All in all, I think this hotel is prob. average for the area, but it was a good value overall.

  • Liked — value
  • Disliked — smallish room
  • Stayed August 2008, travelled solo
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank nysingle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Acla-Filli

Property: Hotel Acla-Filli
Address: Roeven 61 | 7530 Zernez, Zernez 7530, Switzerland
Region: Switzerland > Swiss Alps > Canton of Graubunden > Engadin St. Moritz > Zernez
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Ski-In / Ski-Out Suites Wheelchair access
Hotel Style:
Ranked #5 of 7 Hotels in Zernez
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hotel Acla-Filli 3*
Number of rooms: 30
Official Description (provided by the hotel):
Hotel Acla-Filli Rooms, apartments, cafe, restaurant, terrace and bakery/patisserie. ​ Enjoy your stay in one of our cozy rooms or in one of our holiday apartment in the Chasa Acla. In the café/restaurant or on the terrace you can relax with your favorite drink and be enjoy one of our specialties. ... more   less 
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