Vila Suzana has two different accomodations: cabins for up to 5 people, and double rooms. Cabins simple, kind of old, but confortable. They have a private parking space and are reasonably well equiped and spacious. Rooms are good and they look like newer, with a closer indoor swimming pool. Breakfast is good like other "colonial" breakfasts in the region. Service is quite below the average . They try hard, but the level of service is poor. And we had a disgusting experience of having unchanged, dirty (bloody!) sheets in our bed. There was nobody to change it, the only available person - the front desk guy - just provide us some clean sheets and we had to change ourselves. And there was no message or excuses from the manager. Quite impressive... And the checkout was quite confuse since the booking charges information was imprecise, I was not sure if I should pay the hotel or booking.com
- Official Description (provided by the hotel):
- In a peaceful location in the Serra Gaucha Province, the Vila Suzana has pleasant rooms and private chalets surrounded by European-style parks and countryside. Facilities include a heated pool, gym and free Wi-Fi. The rooms at the Vila Suzana Parque Hotel have modern private bathrooms and calming pastel colors. All feature a TV and sliding glass doors with scenic garden views. The private chalets have a separate lounge and fireplace. Guests at the Vila Suzana can rent a bike and ride to the nearby Alpen Park, 7.2 Km from the hotel, or the panoramic Caracol Waterfalls, only 8 km away. A breakfast buffet with tropical fruit, waffles, cake and cold cuts is served daily in the hotel's coffee shop, which also sells refreshments and snacks. Vila Suzana Parque Hotel provides free parking for guests with private transportation. ... more less
- Reservation Options:
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- Also Known As:
- Vila Suzana Parque Hotel Canela, Brazil