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“Beautiful Grounds..........”

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Los Abolengos Grand Class Casona Hotel en Tequila
Ranked #2 of 6 Hotels in Tequila
Certificate of Excellence
Charleston, South Carolina
Level 6 Contributor
175 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
“Beautiful Grounds..........”
Reviewed 3 June 2014

..........The grounds and rooms here are very nice. The food in their restaurant is spotty, at best. Do not order the french onion soup, it is not french onion soup. The swimming pool is delightful! The rooms are very comfortable. Location is great to explore the city by foot.

Room Tip: ............the "green" breakfast juice is outstanding.............
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  • Stayed June 2014, travelled on business
    • Value
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    • Service
Helpful?
1 Thank NomadKevin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PJsMM, Director Comercial at Los Abolengos Grand Class Casona Hotel en Tequila, responded to this review, 9 June 2014
Dear guests: Thank you so much for your review, we are so happy to hear you enjoyed our premises, we pride ourselves of our signature cuisine which has earned us the loyalty of many repeated guests, we regret some of our dishes were not up to your standard, we hope to have the pleasure of serving you again in the near future.
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178 reviews from our community

Traveller rating
    103
    47
    14
    6
    8
See reviews for
56
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Nice, France
1 review
Reviewed 5 May 2014

The service, the niceness, the beauty of the facilities.
Rented the whole hotel for an European group and everything was great, from food, through reception to the beautiful building.
Italy wishes it had a place like this!

Room Tip: Great, difficult to book with cc, but the best hotel in Tequila by far
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  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank xswim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PJsMM, Director Comercial at Los Abolengos Grand Class Casona Hotel en Tequila, responded to this review, 28 May 2014
Dear guests: Thank you so much for your review, we are so happy to hear our service and premises met your expectations. Please do visit us again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Costa Rica
Level 5 Contributor
49 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 4 May 2014

We stayed two days in this hotel. Our greetings by the receptionist was unforgivable. It was so bad that we wanted to turn around go back to our other hotel. First of all, she told us that we had not paid for the room, but only "reserved" it through hotels.com. She spoke no English although we had one fluent speaker and the rest of us could muddle through, she just sort of ignored us. We had to go online ourselves with our cell phone - they did not offer to help - and confirm that we had paid for the stay already. The receptionist however started helping someone else and when we explained that we were on the phone long distance and that she needed to speak with them now - she just ignored us. Eventually, she decided that she "found" that we had paid for everything and it was ok. Meanwhile, we are sitting with our luggage, hot and dusty for half an hour with no offer of water or anything. She never apologized, never explained, never called the bell boy and we had to lug our own luggage. The security guard decided to "loom" over us as we must have looked mad. It was quite stupid of him and we never saw him again, even when I was accosted at the pool by a bum who just walked in... However, this was the worse part. The hotel is actually very, very lovely - all of it. The pool, gardens, outside rooms, diining area and our rooms also were lovely and large. Excellent air, great tv, wonderful bed, very comfortable and lovely linens and pillows. The decor was awesome as was the bathrooms and all the soaps and shampoos. Great shower too. The food at the dining room was ok - expensive by Mexico standards, but excellent service and the funny thing is that every waiter could speak English. from then on we went to the waiter for whatever we needed and never spoke to the receptionist again. There was no minibar in the room - which was sad because we like to keep water and fruit, but they do give you two bottles of water which was nice. All in all, a lovely hotel, probably the best in Tequila (which is a cute, very small town) but I would not recommend or return because of the problems at check in. We could not trust them after that.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
3 Thank happyincr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PJsMM, Director Comercial at Los Abolengos Grand Class Casona Hotel en Tequila, responded to this review, 28 May 2014
Dear Guests: First of all we would like to extend a sincere apology for all the inconveniences, this of course is not and will never be our standard practice. We have taken necessary measures to make sure this will not be repeated with any other of our guests. We hope we can have the opportunity of serving you again and show you what our service is all about. Thank you for your comments and once again please accept our apologies.
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Puerto Vallarta, Mexico
Level 6 Contributor
130 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 8 March 2014

This hotel decor is so peaceful I never wanted to leave.The rooms are spacious and really felt I was in a old Mexican home. The gardens inviting. The pool was so attractive I sent pictures to family. I will return.
BUT, the consigner and the receptionist spoke no English at all making it akward and unwelcoming for us although we have one Spanish speaker in the group. The attitude was that we had intruded on these two young women. Our original rooms were without hot water so after traipsing up stairs we were immediately sent back down to different rooms. Why send up up first? They were working on the water and knew the problem when we arrived.
The dinning room is lovely and service was attentive by an English speaking waiter. Food was good but not outstanding.
If only the reception had been good and the consigner attentive (if only to our spanish speaker) I would have given the hotel 5 stars.
OH, one more problem, beds and pillows were Hard as boards. No pillow choice given.sheets were good.

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SLRPV2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PJsMM, Director Comercial at Los Abolengos Grand Class Casona Hotel en Tequila, responded to this review, 11 March 2014
Dear guest: We thank you so much for your review, we sincerely apologize for the inconvenience during your check in process, we are happy to hear you enjoyed our premises and hope to be of service one again in the near future.
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San Anselmo, California
Level 4 Contributor
40 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 15 November 2013

Just got back from a business trip to Guadalajara and Tequila Mexico, and lucky for me Los Abolengos offered a really great respite from the dusty streets of Tequila. Great service for this little town, and really pleasant staff. The grounds are immaculate, and the rooms, though small, are fully stocked. the rooms are actually very old steel doored stables that have been converted into stylish rooms. The restaurant is bright, cheery and opens to a beautiful grassy area. service can be slow, but welcome to Mexico!

My only complaint was that the wifi was poorly distributed, and wifi in the rooms themselves was impossible. They need to upgrade their system.

very nice place to kick your heals up after a day of tasting Tequila.

Room Tip: Ask for a room by the pool. try and skip room #'s 108 and 109 as they are on a service path, sti...
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  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Latham w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PJsMM, Director of Sales at Los Abolengos Grand Class Casona Hotel en Tequila, responded to this review, 18 November 2013
Dear Guest: Thank you so much for your kind review, we are always happy to learn our guests enjoy our hotel. Please do come back we will be happy to serve you again. Best regards.
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NJ
Level 6 Contributor
33 reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 26 August 2013

This hotel is a quaint hacienda style place. I found the hotel to be extremely clean and comfortable. It's also in a great location in the middle of town. The Sunday breakfast buffet had excellent authentic food. I wish I had more time to speak with them management or owners, but I was a bit occupied and always on the go. They also have their own free parking on site. I have no complaints. The rooms made me feel like I was in Mexico, but with all modern amenities. The bathroom shower area was very large and comfortable.

Room Tip: I don't know what the other rooms are like, but mine faced the pool and I felt it was a nice lar...
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  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank need4speednj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PJsMM, Director Comercial at Los Abolengos Grand Class Casona Hotel en Tequila, responded to this review, 28 August 2013
Dear Guest: Thank you so much for your review on your recent trip, we are happy to hear you enjoyed our premises and hope to be of service on your next visit. Best regards.
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Guadalajara, Mexico
Level 4 Contributor
27 reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 25 August 2013

Only ate at the restaurant but was amazed at how beautiful and clean the grounds are! Because we were a very large group our service was extremely slow but we enjoyed sitting in the restaurant and admiring the view. The food was okay, better than most places I've eaten at in Tequila, however, it wasn't amazing. The biggest disappointment was the tortilla soup; lacked in flavor!

  • Stayed August 2013, travelled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Lori B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PJsMM, Director Comercial at Los Abolengos Grand Class Casona Hotel en Tequila, responded to this review, 28 August 2013
Dear Visitor: Thank you so much for your review, we hope on your next visit you can try more of our delicious dishes. Best regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Los Abolengos Grand Class Casona Hotel en Tequila

Property: Los Abolengos Grand Class Casona Hotel en Tequila
Address: Calle Mexico 138 | Col. Centro, Tequila 44600, Mexico
Phone Number:
Region: Mexico > Jalisco > Tequila
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 6 Hotels in Tequila
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Los Abolengos Grand Class Casona Hotel en Tequila 3.5*
Number of rooms: 20
Official Description (provided by the hotel):
Encircled by tradition and crowned with an Agave plant a unique Grand Class Hotel concept emerges.With a modest facade but surprising and wrapping warmth, Los Abolengos Grand Class Casona Hotel locates at the heart of Mexican tradition, the magical town that gave its name to the fruits of the agave plant , Tequila, Jalisco.In each corner of this magical place you will find a combination of warmth, simplicity, comfort and history.At Los Abolengos Grand Class Casona Hotel you will find 20 comfortable rooms with King and Queen size beds, pool, Jacuzzi, business rooms, Spa with steam and sauna rooms, restaurant-bar, terraces and gardens for events, exclusive parking, exhibition and sale of the best tequilas. ... more   less 
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Also Known As:
Los Abolengos Grand Class Casona Hotel En Tequila Mexico - Jalisco

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