We have just returned from a week’s stay at The Romanza. We booked this accommodation purely and simply on the basis of the brilliant reviews and photographs posted on here.
I felt I had to write this (what is in my opinion, a constructive review) because I did not want anyone else to feel as disappointed with the Romanza as we were. It certainly is not as nice as described unless you are lucky enough to have one of the upgraded rooms. Don’t forget you are paying the same money whichever room you get and I certainly felt like the poor relation here! Some of the rooms are beautiful and some are definitely not!
Firstly, when I booked this holiday I did e-mail the Romanza to request a first floor room. I never received a reply to my e-mail and was very disappointed on arrival at 11pm, after a full day’s travelling, to be shown a ground floor rather dark, smelly and dingy room. When I mentioned I had requested a first floor room, I was rather curtly advised they were fully booked and basically like it or lump it. I do, however, appreciate that not all requests can be met, however, please do not think that everyone staying at the Romanza will get one of the lovely modernised rooms as advertised because we certainly didn’t. Please see my pictures below just to illustrate. I asked the next day at reception if we could move rooms and, again was told abruptly they were fully booked and to be honest I was made to feel a nuisance for even asking.
I will start with the positives which undoubtedly was the view. Fortunately, we were at the end of the ground floor block and had a lovely view of the beach and harbour below from our patio, and the view from the pool and restaurant were also lovely. Being a B&B (and I use the term breakfast rather dubiously) I thought it was nice that we were provided with a fridge (albeit a rather noisy one) and kettle (perched in the corner of the room on a wooden chair) which came at no extra cost. Not being a self-catering establishment I understand they do not have to provide these extras which were very welcome. On a night the noise from the fridge was reminiscent of listening to waves breaking on the beach!
I found the whole experience at the Romanza a money making scheme on their part. The breakfast has to be the worst I have ever experienced in Greece (20+ years) with absolutely no choice whatsoever unless you were willing to pay extra which sorry, I have already paid for the benefit of breakfast. This consisted of cornflakes, tea, coffee, and orange squash which was help yourself. We were served then by a rather miserable looking waiter who provided 4 slices of toast, butter, jam etc. each morning and either scrambled eggs one morning, 2 sausages the next, 4 rashers of bacon and a tiny croissant. It seemed a ploy to me to give the customer no choice so they would fork out for an upgrade as there were menus showing various breakfast options at an extra cost on each table? It was as though they didn’t want to offer the usual buffet style Greek breakfast as heaven forbid anyone would over indulge! I did speak to a few people who had stayed here before and was told a couple of times that the place had gone downhill and was not as good as it used to be, the breakfasts being one of the complaints.
On to our room. I found it rather bizarre that there was a shower knob located just above the spare bed in our room. It was as though the place had been modernised ?? and they couldn’t be bothered to remove the knob. The bathroom was adequate. Although we had a shower cubicle, which is a novelty for Greece, the shower head didn’t fit on the wall bracket so was rather a waste of time and we still had to shower with the one hand. There was a plastic chair, rubbish bin, mop and bucket located outside our room which remained there for the duration of our stay – why and could they not move it?. I also found the drawer and wardrobe space rather limited and very dated.
The pool was nice although I did notice quite a lot of towels on sunbeds early morning and then not being used until much later on in the day. Why do people feel the need to do this!
I found it rather amusing watching the staff moving parasols around the pool because there was a shortage of these and not all the umbrella stands had parasols fitted. Why they didn’t buy more I don’t know but if someone left their lounger to go for lunch etc they would pinch the parasol and give it to someone who had requested one.
My top tip is do not ask for a soft drink at the bar as you will not get what you are paying for. I asked for a Fanta orange which was served a glass. I didn’t give it much attention until I went back to the bar and asked for a second drink. I watched the bar man produce the remnants of a bottle of Fanta (obviously from my first drink that didn’t fit in the glass), pour this into a glass and then open a new bottle and save the remnants of that bottle behind the bar for the next customer. Basically another money making scheme and conning the customer. Buy a tin from the fridge at the side of the bar instead that way you are getting the full tin.
Otherwise an OK holiday, the resort was nice with some good bars and restaurants. The hill to the Romanza is a bit of a trek, I consider myself reasonably fit but, because it is a constant 10 – 15 minute all uphill walk, I could really feel it in my legs especially walking up and down there usually twice a day - once to get to the lovely beach and then on an evening and onto the main strip. Just my observation, but I think the restaurant at the Romanza does well because basically people cannot be bothered hiking up and down the hill as there are no taxis. The food there is Ok but nothing special and certainly no better than the restaurants we visited.
Sorry to write this review as it does seem rather negative but these are just my observations. I was so looking forward to my stay here as the reviews are really good and I was very disappointed with this place and I really felt I had to get some of these issues off my chest and to warn any future guests that the place is not as top notch as described. Some people return year in year out and basically have nothing else to compare the place to. I have certainly stayed in better places!
- Official Description (provided by the hotel):
- Romanza Hotel was created to indulge your dreams and allow you appreciate the simplest pleasures in life. Enjoy the tranquility and hospitality, the wind of the sea and the waves of the Ionian from the privacy of your own room. The captivating sunset from Romanza's cliff is unparalleled. Experience pure serenity and relaxation, but most importantly take advantage of this unrivaled sensation of being free. You have no choice but to experience all that life has to offer. We give you the optimal location for your summer holiday. Come discover the paradise that Romanza is, the ideal location for a Romanza… ... more less
- Also Known As:
- Romanza Hotel Corfu/Agios Stefanos