We stayed at this hotel in the first week that it was opened/offered as part of the adult-exclusive Thomson Couples range. When you don't have children, the child-free environment in this hotel is worth its weight in gold, it's so peaceful!
It took us roughly half an hour transfer time from the aIrport and Ermones is a fairly remote location. If you want plenty of things to do within walking distance then this isn't for you. However, if you just want a quiet break to sit and chill, get booking. As another reviewer points out, the hotel rooms are set out on different levels once you enter the complex and it's quite hilly to walk up the main route into the hotel.
Arrival / Room / Reception Service
Check-in was very swift despite the fact that half of the coach seemed to get off to check in to the hotel! We had a golf buggy ride to our room which was one level higher than the main hotel building (Room 758). This was an upgrade that we took (Premier Room) which has a separate seating/sofa area and a partial sea view, it also overlooked the main entrance to the hotel. The room was lovely and clean, really comfortable beds, but when we got there it appeared to lack a safety deposit box. No problem at all. Reception sent one of the hotel guys to check this out for us and having gone out for a walk we returned to find a safety deposit box duly installed in the room, what service! The room has tea & coffee making facilities and although extra coffee appeared throughout our week, no teabags did. When I enquired about getting some I was told there was a 10 euro charge to re-stock this (which re-stocks both tea and coffee). I didn't pay this since we had ample coffee and a mini supermarket is located just at the entrance to the hotel grounds where you can get teabags for 1 euro per box! Seems a bit odd as hotels tend to replenish supplies of this type of thing automatically. One final thing about the room, it was so quiet, I never had one disturbed night's sleep. The rooms aren't in the usual hotel style where you could have a room above you with marble floors and people who walk across them noisily. Nor are there corridors outside your room.
Reception were really helpful during our stay when my husband developed toothache and we enquired about a local Chemist. We didn't need to take them up on their offer in the end, but they said they would speak to the Chemist via phone and explain the situation then send one of the hotel staff to the Chemist to pick up any medication. Reassuring that they will help in this kind of way.
Food / Restaurants
For our evening meal we only ate in the main restaurant (Medusa), which is where you also get breakfast. The food is really nice, there's plenty of choice and to be honest there were some nights there were too many good things to choose from! I'm afraid the service was appalling when we first arrived, but to be fair, this did improve as the week went on. For the first few nights we waited a good 10+ minutes after being seated to be asked what drinks we wanted, and this was only after prompting someone to attend to us. There was a distinct increase in the number of bosses watching over the staff later in the week which perhaps had something to do with the service improvement. This may just have been early season teething trouble although one waiter told us the hotel had 400 people in when we were there, which would be 600 in peak season......
We also used the poolside snack bar (Eros) for lunches and drinks. Again, the service was ridiculous initially, but did improve. They seemed to have certain waitresses who only took orders, but who also brought your drinks and food, which meant that one person was tied up really busy all the time whilst the rest just did little jobs such as clearing tables and setting out cutlery for those who were eating. By the end of the week there was a lot more 'job sharing' which helped. Cocktails are really expensive if you like this type of thing, but wine and lager are reasonable.
The Thalatta restaurant which is set down at the beach level didn't seem to be open, but on odd occassions we spotted someone in there, so can't comment on this.
Gym / Spa
If you like the odd gym workout when you're away, don't rely upon the content of the gym. It has some weights equipment, a couple of rowing machines and a few sit-back style bikes. It would benefit from a treadmill as it's so hilly around the area that you can't run outside on the flat! I'm no health freak but would have used a treadmill had there been one. My husband used the indoor pool and said that it's nice, but very cold.
We both used the spa treatments. I had a manicure and my husband had the Warrior massage which he said is "the best massage I've ever had". It's really relaxing in the spa wih cold tea and peppermint iced towels given to you when you arrive with a hot tea when your treatment is done. Note, you are asked to turn up 15 mins before your appointment time, which we didn't realise as we weren't told at the time of booking. It's mentioned on the inside cover of the spa treatment booklet which you tend to miss if you flick straight to the treatment pages. Also, if you book within the first/second day of arriving you get 10% discount off the treatment price.
Thankfully this is one hotel that didn't suffer the 'towels on sunbeds at dawn' syndrome. You could easily find a bed even later on in the morning (again though, we were there at a quiet time of the season). The pool is lovely and clean although very very cold.
There is a funicular railway that stops at 5 levels from the pool side at the top, to the beach bar at the bottom. It's very slow and takes about 15 mins from leaving the top to return. I'd recommend walking down to the beach if you can, it's quicker! There are a few tavernas down at the beach although we never tried them. The beach itself it pebbly but does have sun loungers to use.
Overall this is a really nice, quiet hotel. It was so relaxing that our week went by in a flash and I'm disappointed we weren't able to stay longer.
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- Also Known As:
- Grand Mediterraneo Hotel Ermones
- Grand Mediterraneo Resort And Spa
- SENSIMAR Grand Mediterraneo Resort & Spa By Atlantica Corfu/Ermones