We arrived early Monday morning, I was aware some places in Zante check u in the day before you arrive so u can go straight into your room, and we did as soon as we got there, was very happy with the apartment as very spacious, clean, had a large balcony and plenty of room just for the 2 of us! We attended our welcome meeting where I asked the rep if we would need to check out early due to being checked in early, he said yes this was the case and not to worry until the last few days Of the holiday! So we had a perfect stay there for 5 days could not complain, pool always clean, rooms cleaned everyday, great bar atmosphere at night and good cocktails only 4 euros! The staff very helpful! Until we knew we would be checked out at 12pm on our last day but the transfer to the airport at 4.30 am, this means nearly a full day/night with no room? I asked the staff at planet if it was possible to keep the room or be moved to another so we could enjoy our last night but it wasn't until 6pm the day before we was told the hotel was full and we would need to check out at 12pm the next day! Me and my bf was upset about this, we was told we could keep our cases in the bar and sit by the pool all day and use the shower by the pool, we was ok with this but it would have been a long night waiting to be picked up till 4am! Our rep was no where to be seen all week so we rang our help number, the Thomas cook rep who helped find us a room was so helpful and understanding and moved us to another hotel for 1 day/night! We could check in at the new appt at 12.30 which we thought was perfect for us as we was aware we checked out of the planet at 12! Until we got a knock at the door at 10.45 asking us to leave as they had someone else moving into our appt in half an hour! So over all we felt like we had been let down an disappointed towards the end! If you get day flights rather than night there would be no problems just unfortunate for us and the planet couldn't help!
- Also Known As:
- Planet Studios And Apartments Hotel Tsilivi