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“Best hotel I've stayed in ”
Review of Aqua Bay Hotel

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Aqua Bay Hotel
Ranked #10 of 51 Hotels in Tsilivi
Certificate of Excellence
Reviewed 14 June 2014 via mobile

This hotel was amazing. Stayed for 2 weeks at the end of May 2014 for my wedding in Zante. Hotel is height of luxury. Staff can't do enough fr you! Water park 1min walk- fab slides. Food & drink lovely good variety. Deffo be returning as we were left wanting more x

Stayed: May 2014
3  Thank fuzzyzoeller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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195 - 201 of 406 reviews

Reviewed 11 June 2014

I originally booked to stay in Planos Bay, but paid extra to upgrade to a family room not knowing this meant we actually stayed in Aqua Bay instead which is a sister hotel next door. OMG!!!! That upgrade was the best money I have ever spent, Aqua bay is an amazing hotel, best we have ever stayed in. Food top dollar (put on 9 pounds however!), beds: Well put it like this, I have never slept so well in all my life and missed breakfast several mornings (just as well, it might have been a stone on!). Everything about the hotel, rooms and surroundings is five star, i cant recommend more highly. But here is the downside: Speaking to guests who stayed in Planos bay (Which is pleasant but can noway compare with Aqua bay), there is no way to guarantee your stay in Aqua Bay. You may be allocated to Planos Bay. Not sure I would want to take that risk!!
Aqua bay is right next door to the water park which is amazing fun for the kids (and big kids like me)

Room Tip: Just make sure your in Aqua bay & not Planos Bay and you will be fine. Ground floor rooms have d...
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  • Stayed: May 2014, travelled with family
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5  Thank Phillpotty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 June 2014

A simply amazing hotel.. The accommodation was second to none. Rooms are as amazing as the photos suggest, each equipped with dressing gowns, slippers, toiletries, towels for the pool and bathroom, as well as tea and coffee making facilities and a mini fridge with bottled water.

We arrived at the start of the season and although some facilities were not open immediately, particularly a-la-carte dining, this was opened within days of us arriving. We were made to feel welcome from arrival, welcome drinks, friendly staff, no need to take luggage to your room this is taken care of. The rooms are extremely clean and designed to a high quality. Due to our group size we saw many rooms and none disappointed. We would have preferred a ground floor room but this was only because they had direct access to the pools and had lounge bean bags.

The water park is attached to the hotel and a 5 minute walk (max) takes you right to the centre where you find slides for the younger members of the family as well as slides to entertain older guests. Our party aged from 3 to 14 for kids and 33-65 for adults and all felt well catered for.

The food is amazing, always plenty of choice and the waitress' are always keen to serve. Some are always pleased to see the children especially Bela. The bar staff are equally friendly and keen to serve everyone, including the children, Andraes, in particular, was always happy to serve the children.

We stayed at the Aqua Bay for our wedding celebrations with up to 16 family members. We always felt that it was no problem to seat us all together. On our wedding day we were provided with complimentary champagne for breakfast and again later in the day as the ladies were making themselves beautiful. This was appreciated by all. On the day after our wedding we were provided with complimentary cake for all our party as well as a table decorated with balloons. This was not unique to us as during our stay we were also aware of various birthday and wedding anniversary celebrations.

We also met the owner on several occasions. He was very interested in the views of his customers and explained how he was improving the hotel. Although the hotel has only been open for 1 year it already feels like a friendly, high quality hotel with the openingo f the improvements planned this year-beauty salon, entertainment lounge, I can only imagine it will go from strength to strength.

Many thanks for our amazing wedding and honeymoon stay. We will return soon.

  • Stayed: May 2014, travelled with family
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2  Thank Jenny B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 June 2014

We are currently into our second week at this hotel cannot rate it highly enough. Rooms and setting are perfect I think the thing that really sets apart from anywhere else though is the service. The staff are absolutely brilliant and Bela and Lily really really stand out as being excellent. They have been superb with our little girl and really made a real difference to our holiday experience. We have stayed at a lot of different hotels throughout the world and have never come across such professional, friendly and lovely staff. To the manger of the hotel, you are very lucky to have such amazing staff as Bela. We will be returning for sure!!

  • Stayed: May 2014
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5  Thank Lucykatk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 June 2014

Stayed here in May 2014. The hotel really is lovely as all other reviews have stated. It is light, airy, and has an atmosphere of calm and tranquility. We had a ground floor room which are great as they open up onto the small (cold) swimming pools. Rooms are well equipped with fridge, kettle, bath robes and slippers. One minor problem, highlighted in previous reviews is that the bathroom floor floods whenever the shower is used. Not a problem really as there is always plenty of hotel towels to mop it up.

The food is delicious with loads of choice. The selection of fresh baked breads and salads are exceptionally good. The spirits included in the all inclusive are acceptable, as is the draught beer. The wine however is another matter - barely drinkable!

The waterpark being so close is a real bonus. and it doesn't generate any intrusive noise. They are incredibly strict about height etc, but I'd rather it be this way than to relaxed.

The location is also great with shops and restaurants close by. From the hotel, you can walk to the beach through the olive grove which is pleasant. The bay is very shallow and safe to paddle/swim in. In the town there's a mini golf course which my daughter loved. The luna funpark was also a hit.

The only negative aspect for us was the absence of any evening entertainment. The hotel is very quiet and doesn't have any bars or seating areas where the rooms aren't starkly lit. They say you can access the facilities at the neighbouring Planos Hotel, but to be honest, it really wasn't our cup of tea. We're not averse to some cheesy entertainment, but again, the environment lacked any ambience. The outdoor seating area was covered and had plastic sheeting covering the sides. The kids disco was for the very young ones so we tended to take walks to the town/beach of an evening.

It's hard trying to find a holiday that meets all the family's needs. I did a lot of research prior to booking this and thought I'd found something near to it. Having been, it nearly ticked all the boxes but not quite. Would we go back? Probably not, but that's more to do with liking to try different places.

Room Tip: Ask for a ground floor room as they open onto the pools.
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  • Stayed: May 2014, travelled with family
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7  Thank catait
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 May 2014

I'm not sure what else I can say about this hotel other than 'perfect'! From arriving to leaving the staff were fantastic, friendly and helpful whenever needed. The surroundings were beautifully maintained and of a high quality, giving it a very luxurious feel. The food was exemplarary with constant variations, lots of choice and the best desserts I've ever had in an all inclusive package!

Having the water park within a few feet of the pools was also superb. No special effort had to be made to make the trip (packing bags/towels/etc) and the rooms can really be considered an extension to the sun areas of the park as they were so close.

The very best effort I can make as far as constructive criticism is that the Wi-Fi was a bit iffy but if that's really a big issue for you then I suspect we have very different ideas about holidays. It wasn't for me though and there was no single item or event that detracted from my stay there.

We did try and book again for 2015 while were there but, unfortunately, it's almost fully booked already which says a great deal about the quality of this hotel.

All in all, if you go to this hotel, then you'll find it very hard not to love everything about :)

Room Tip: Room 112 was perfect. On the ground floor and tucked away from the main areas so super quiet and a r...
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  • Stayed: May 2014, travelled with family
    • Value
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    • Sleep Quality
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4  Thank Gareth N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 May 2014

Just back after a week at 'Aqua Bay' and missing the place already :-( Such a nice peaceful hotel with really friendly staff, Bela and Anna were really nice! Our rooms were above my expectations we had rooms 121 & 122 so we were lucky enough to have a swimming pool right outside our room, i was worried as my youngest child is 2 but there is a safety glass that pulls across and acts like a safety gate which was a god send! I must add we did think the pools outside the room was a bit too deep for children but they still enjoyed it. Rooms were very spacious and cleaned every day. Food was lovely, something for everybody in our party of 9. We booked the italian, mexican and barbeque night which were great!
We will definitely return to Aqua bay in the near future!

Room Tip: we had room 121 & 122 which had a swimming pool directly outside
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  • Stayed: May 2014, travelled with family
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4  Thank amy_loz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Aqua Bay Hotel

Address: Tsilivi 29100, Greece
Region: Greece > Ionian Islands > Zakynthos > Tsilivi
Hotel Style:
Ranked #10 of 51 Hotels in Tsilivi
Price Range: £124 - £269 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Aqua Bay Hotel 5*
Number of rooms: 68
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