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“Perfect holiday”
Review of Filoxenia Hotel

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Filoxenia Hotel
Ranked #7 of 51 Hotels in Tsilivi
Certificate of Excellence
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Perfect holiday”
Reviewed 21 July 2014 via mobile

We come to Tsivili for a wedding, we come on 12th June for one week (we wish we stayed longer). On arrival we had free drinks which were lovely. After we checked in we went to our room and our room was lovely, there was two double beds for two of us which were perfect. The hotel was lovely two pools and one baby pool, plenty of activities to do for the children aswel as the adults. The staff out there were very friendly and welcoming. We went all inclusive and the food was lovely always a different variety and in the evening a menu for the children to pick from or if there was no chips out you could request if you wonted some. Only thing is that they have air condition but it's at stupid times when we were hardly in the room, but it's only €20 for the week which is very cheap for unlimited air condition. I highly recommended this hotel for all types of families, there's plenty for everyone.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jodjones
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
katerina-dianahotels, Manager at Filoxenia Hotel, responded to this review, 12 August 2014
Hello Jodjones!

Thank you so much for taking the time to add your review on Filoxenia hotels and for choosing to share your holiday experience with the rest of us. On behalf of all the staff and family we would like to say a big thank you for your kind comments on our people and for giving them a credit on their character.

We are happy to know that our hotel covered your needs and standards and your comments will be seriously taken into consideration. We do hope that we will get the chance to have you back at the Filoxenia in the future for another great holiday under the sun.

Until we hopefully meet again, stay safe and have a wonderful winter back home. Love from all..xx
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  • Location
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  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (274)
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Newport
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 17 July 2014

We stayed here from 26th June for 2 weeks in room 322. It was a lovely room, the beds were huge! Cleaned daily and had the use of kitchen facilities in the room which was handy if you sometimes didn't want to get up for breakfast. Would recommend paying for air conditioning which is 20euros a weeks and you can use it as much as you like, as it's only on for set times otherwise. The food was lovely and had a good variety, always something you could pick at each meal. The staff everywhere were so friendly, hardworking and always happy to help. Both pools were lovely and there was always sunbeds free but could do with a few more umbrellas so everyone could easily have one. There was always activities throughout the day thanks to oscar and biannca! The hotel was about a 20 minute walk from all the shops and bars but it was quite nice to do at night and if you wanted a taxi which the staff will happily arrange for you it's 5 euros. There's minibuses from the hotel to the beach if you wanted to go there for the day. Overall we had a fantastic holiday here and would definitely recommend! We're looking to go back again next year already! Keep up the good work everyone :)

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Jessp0510
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
katerina-dianahotels, Manager at Filoxenia Hotel, responded to this review, 18 July 2014
Hello jess!

Thank you so much for taking the time to add your review on Filoxenia hotel and for choosing to share your memories with the rest of us here.

It makes us feel wonderful to know that you had such a great time here in our home and that our staff and hotel made you feel so welcome and comfortable.

On behalf of all the staff and the family I would like to share a big thank you for your kind comments and the for the credit you are giving to our lovely staff. Your rewarding feedback is so valuable to us and makes us feel honored to have guests like you at the Filoxenia.

Please know that Filoxenia will have its doors open for you and our staff will be always here on the spot to greet you back with warmth and hospitality. We all wish you have a lovely winter back home. Sending love from all..xxx
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Weston-super-Mare
Level 3 Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 13 July 2014 via mobile

We stayed at the Filoxenia for 2 weeks from 26th June 2014 in room 203, fondly nicknamed 'the dog room'! On arrival the receptionist was friendly and informative and we had a nice welcome drink provided. The room was quirky but huge and absolutely spotless. We didn't like our wet room bathroom because it made the floor quite dangerous for our toddler but the housekeeper had no problem with giving us extra bathmats to cover the floor. Clean linen each day. The food blew us away. Top quality, fresh and great selections, but if you only like british food you will struggle. The staff had no problems catering for our son however who was presented with chicken nuggets or fish fingers each night! The pool bar was great, huge spirit measures ensured we really did feel the effects of all inclusive! The pools are spotless and the baby pool was perfect for our 3 year old to splash around in with his friends! The staff are what make this hotel excellent. They are friendly, interested in their guests and bloody hardworking! The entertainment (animation) team did their best and we really enjoyed ourselves both in the day time and at night. Please dont expect big shows; it is in house and you must be prepared to take part. Karaoke, quizzes, and more. The kids loved the mini disco. The hotel is about 15 mins from the airport and a short walk into Tsilivi. If you have younger children I'd advise taking a buggy though as the walk seems longer when the ttemperature is over 30 degrees! We got taxis a few times at only 5 euros a pop. The hotel mini bus will also drop you to the beach or to town at regular intervals. Nothing was too much trouble for the staff at this hotel and it had a really lovely family feel. A quick note about the air conditioning; it's worth paying the extra and works ccontinuously if you leave the left hand patio door closed! We will definitely be back to explore a bit more of zante. Thank you Filoxenia team!

Stayed July 2014, travelled with family
Helpful?
8 Thank Jen301981
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
katerina-dianahotels, Manager at Filoxenia Hotel, responded to this review, 18 July 2014
Hello Jen!

Thank you very much for taking the time to add your review on Filoxenia hotel and for choosing to share your holiday experience with the rest of us here.

We feel so great to know that you and your family had such a wonderful time in our home and that most of all that you 3 year old had a happy holiday experience. You special mention to our hotel and mostly to our kitchen team means a lot to us and your reward gives us a big boost to keep on doing what we love with more passion and enthusiasm.

On behalf of everyone in the hotel I would like to say a big thank you for giving us a praise on the way we took care of you. Please know that Filoxenia will always have its doors open for you and our staff will be right here on spot to welcome you back with a big smile from the heart.

Until we meet again, have a lovely time back home and always take care of each other. Sending love from all the team at Filoxenia..xxx
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south wales
Level 3 Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 8 July 2014

My husband and I stayed here for two weeks from 16 June to 30 June 2014 and we both agree that we are definitely coming back to stay here at the Filoxenia . Check in was swift and we were given a welcome drink straightaway. Our room was 112 a ground floor one round by the other pool , we liked it there it was a nice cool room with two queen size beds . The room was cleaned everyday by the lovely cleaners we couldn't fault it . ALL the staff work very hard and always have time to chat or a friendly smile , nothing was too much for any of them . The food was varied and we both enjoyed what was on offer, we feel it was very good quality and well prepared . We didn't feel that the drinks were watered down at all as can usually be the case in other all inclusive hotels . There is a remark on here about a boy getting his earrings stolen by a magician/ fire show act that came to perform one night , we were there then and the mother did genuinely believe this was so , but actually a few days later the boys earrings were found on different days one in the pool and one squashed into floor by the toilets so all was sorted . My only complaint would be the price of the safe , we paid €35 for two weeks , I think that's quite a lot considering it doesn't really cost anything to use , you could also pay for extra time with the air conditioning , but as our room was quite cool we didn't bother with that . It's the first hotel in tsilivi so there is a little 15 min walk into the main part , the hotel puts on a bus in the day tho so it's worth using that . We used to walk into the main part at night and get a taxi back for €5 or horse and cart for €10 , we also had a taxi into zante town a few times for around €10 each way , and you are dropped of into the center where as the local bus drops you out the way a bit . Overall this hotel is exceptional ! One of the best I've stayed in so if you are looking to stay here just book it ! You won't be disappointed x

  • Stayed June 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
6 Thank debjane19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
katerina-dianahotels, Manager at Filoxenia Hotel, responded to this review, 18 July 2014
Hello debjane19!

Thank you so much for taking the time to add your review on Filoxenia hotel and for choosing to spend your summer holidays with us. It is a big pleasure for us to have guests like you in our home with such positive energy.

First of all, on behalf of all the staff and family I would like to say a big thank you for your kind comments on our hotel and staff and for giving us a credit on the way we took care of you. Your rewarding feedback means a lot to us and we appreciate it so much..

We would also like to thank you for giving us your information about the boy’s lost ear rings as until now we were not aware that finally the ear rings were found and we were not updated from the earrings’ owners.

With regards to the safe boxes we would just like to inform you that this facility comes with a fixed rent price throughout the years as it is not included in the rooms price. We are very sorry that you found the price expensive but we can assure you that comparing to other all inclusive hotels in the area, our rate is considered to be very reasonable.

Well, that was just a small note on behalf from all the staff and the family to show our appreciation and to tell you that it will be a big pleasure for us if we had the chance to see you back again in our home in the near future.

Please know that our people will be right here on the spot to welcome you back with a smile from the heart. Until then, take care back home and have a lovely winter. Sending love from all..xx
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
cumbria
Level 4 Contributor
26 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 6 July 2014

We have just returned home from having a weeks holiday at the FIloxenia hotel. We had an amazing holiday thanks to all the lovely staff. All the staff are attentitive to their guests needs and try their absolute hardest to meet these. We were overwhelmed by everyone's kindness.
The hotel is clean and well presented. Our room was amazing, so comfortable. We found the beds to be very comfortable and had exceptional good nights sleep.
The food was amazing and we never got bored of this.
Thank you FIloxenia for an amazing holiday, hopefully we will return again soon.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
9 Thank herbe11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
katerina-dianahotels, Manager at Filoxenia Hotel, responded to this review, 18 July 2014
Hello Herbe!

Thank you so much for taking the time to add your review on Filoxenia hotel and for choosing to share you wonderful memories with us.

It is a great pleasure for us to know that you had such a great time while holidaying at the Filoxenia and that our hotel with its facilities made you feel so relaxed and comfortable.
On behalf of all the staff and family I would like to pass you a big thank you for your kind feedback and for giving such a praise to our lovely staff. That means a lot to us!

It will be a pleasure for us to have you back again in our home for another relaxing holiday under the Greek sun surrounded by people who make you smile.

Until we hopefully meet again at the Filoxenia, have a lovely winter back home and always remember us and smile. Sending love from all the staff and family..xxx
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ipswich, United Kingdom
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 5 July 2014

Just spent 11 nights at this hotel and had a fantastic stay. This is one of the best hotels we have been to. The rooms are huge and kept spotlessly clean by the maids who came in everyday, and everywhere else round the hotel was kept very clean. The food in the restaurant was very good with something for everyone. All the staff from the maids through to the entertainment team were excellent, very friendly and went out of their way to make our stay an enjoyable one. A special mention also to the reception staff who were always helpful and dealt with any problems or queries we had with a special mention to Agatha who always had a warm and welcoming smile.

Ian M

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Ian M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
katerina-dianahotels, Manager at Filoxenia Hotel, responded to this review, 18 July 2014
Hello Ian!

Thank you very much for taking the time to add your review on Filoxenia and for sharing your memories with the rest of us.

First of all, we would like to say a very big thank you for your wonderful feedback on our hotel and most of all for our lovely staff who always make us proud. On behalf of all, please accept our appreciation for your kindness and the praise you are giving us on the way we took care of you.

It will be a great pleasure for us to have you back again in our home for another relaxing holiday away from all.

Until we hopefully meet again in the near future, have a great time back home and always take care. Sending love from all..xxx
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Cheshire, United Kingdom
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 4 July 2014 via mobile

Brilliant holiday, hoping to go back soon. Food good, facilities excellent, and staff cannot do enough for you. A long time since we found a hotel that ticked all the boxes. Would recommend it to everyone.

Stayed July 2014, travelled as a couple
Helpful?
5 Thank Janhaslam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
katerina-dianahotels, Manager at Filoxenia Hotel, responded to this review, 18 July 2014
Hello janet!

Thank you so much for spending some of your valuable time to add your review on Filoxenia hotel.

It only took a few lines in your review so you can tick all the boxes for us and make us smile. We are very happy to know that you had such a great time here in our home and that our staff and facilities were up to your needs and standards.

We would like to say a huge thank you for your kind feedback and we are looking forward for your return visit to Filoxenia so we can take care of again the best way we can.

Until we hopefully meet again, enjoy your winter back home and always smile! Sending love..xxxx
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Filoxenia Hotel

Property: Filoxenia Hotel
Address: Tsilivi 291 00, Greece
Region: Greece > Ionian Islands > Zakynthos > Tsilivi
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Family Hotel in Tsilivi
#12 Romantic Hotel in Tsilivi
Price Range (Based on Average Rates): £
Number of rooms: 100
Official Description (provided by the hotel):
Emerald green grass. Topaz blue skies and big mountains. These are the jewels of Tsilivi Zakynthos that plan to spoil you from the moment you arrive in Filoxenia Hotel. The natural scenic beauty of the complex is juxtaposed by our traditional Greek hospitality; enchanting visitors who leave with the most favorable impressions and the certainty that they will keep in touch and vow to return. An exquisite and comfortable "Home away from home", a warm feeling of welcome in a quite and soft atmosphere, unique in Zakynthos. Newly refurbished in 2009 with its new modern minimal character and very spacious and unique accommodation, will certainly give you the comfort you expect from your holidays.The four star Filoxenia Hotel is only 4 km away from Zante town, ideally situated in one of the less busy and beautiful countryside in the island, within 20-30 minutes walking from Tsilivi beach and the busy resort center.Modern amenities, a sprinkling of umbrellas by the poolside, 2 swimming pools and a children's pool accentuate the natural beauty of our complex for the young guests. ... more   less 
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Also Known As:
Filoxenia Hotel Tsilivi

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