I took my partner to Swahili Beach Resort for a luxury weekend out of Mombasa where we would be pampered and well looked after, the price wasn't cheap but I wanted to get away and go the 'extra mile' whilst earning some good brownie points!
The entrance to the hotel is quite simply stunning, it is a beautiful building with high ceilings and a cool and quiet air. The view out to the ocean added to a sense that I had made a great choice. The receptionist was helpful and the checking in system was speedy and simple. The peace was shattered by some loud, screaming children who were hammering around the pool, splashing and barging their way around, an immediate no-no for two people with teaching backgrounds - 'where were their parents'??
Our room was delightful, right next to the pool and with the added touch of both monkeys and guinea fowl running around it added to the atmosphere. We ate all our meals at the main restaurant and by the pool, sadly this is where the hotel seems to let itself down; the staff are lazy and disinterested with very few willing to take orders, serve food and drinks and do anything to tidy away after you have finished. The few that are helpful are swamped by orders and guests.
The food itself was fine, nothing spectacular and a bit of a lack of variety considering how much space is given over to the catering area; no poached eggs for breakfast??? Also a little disconcerting was that when I ordered something from the menu it did not state whether or not it contained nuts, I have an allergy, and the waiter didn't seem to know either way, certainly something you wouldn't expect from a place advertising itself as exclusive.
Overall, our stay was lovely but if we are to go back to Swahili Beach, they need to get their staff interested and energised and they really need to look at what they have on the menu!
- Official Description (provided by the hotel):
- Swahili Beach is much more than meets the eye. Culture and history provide its very soul. From the architecture and the aromas to the music, it teases the senses. Drawing you in. ... more less
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