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“Poor quality equipment”
Review of Diving The Crab

Diving The Crab
Reviewed 19 August 2013

We were staying at the Baobab Beach Resort and booked a boat trip with 2 dives through Dive the Crab which were based at the hotel. Having only recently completed my PADI, I am new to diving and have only experienced 2 dive shops before this; one in Thailand and the other in Borneo (where I did my PADI). I found the quality of equipment here was far inferior to both the other places. The selection was very limited at the dive shop and as the previous reviewer has said, the BCD and wetsuits were all very worn out and the flippers were torn. From 2 days prior to the dive, I mentioned to the staff that I have a small face and will need a child’s mask yet it still took him more than 20 minutes on the day of the dive to locate a small mask. This mask still did not have the best fit and was partly mouldy. This mask kept filling up when I went in the water, causing me to panic and eventually resulted in me not doing the first of the 2 dives. No spare equipment was kept on the boat either. Fortunately another company who were diving at the same site had a spare mask that fitted and I was able to use for the second dive – the quality of this was infinitely superior to the one I had been given. When we returned from the dive, we had to carry all our equipment back through the sea and across the beach from where the boat had stopped and then we were instructed to wash all the equipment in freshwater whilst the staff sat and watched. I have no issue with carrying or helping clean equipment, but when considering the cost of the dive, I would have at least expected them to help us with this. Also, my brother was quite young and not able to carry all the equipment himself so some help from staff would have been appreciated. Again, I do not have much to compare to but both places in SE Asia removed the equipment from the boat for us at the end of the dive and also cleaned this for us at the end of the day. Boat staff (driver and dive guide) were wonderful and cant fault them in any way.

Given the quality of equipment and the boat, I felt the dive was ridiculously overpriced and would definitely not recommend them – their charges for PADI Openwater were more than 2.5 times what I paid in Asia – this could be justified with higher costs in Africa if the equipment was satisfactory but this was far from the case.

5  Thank innocent26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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23 - 27 of 37 reviews

Reviewed 19 March 2013

I booked a boat trip with 2 dives with Diving the Crab (the divebase at the Sands at the Nomad hotel) during my vacation in Kenya. The owner responded very quickly to my e-mail inquiry, which I appreciated.

I got picked up at my hotel by a mini-bus and when I arrived, I filled out a bit of paperwork and was given equipment - it was a little rushed, I would have appreciated having a bit more time to get ready and select the equipment. Me and my fellow divers were then briefed about the dive-sites and basic security.

I must say the equipment is not the best - it looks quite worn already (esp. the masks, which were partly "moldy" and the BCDs, which definitely showed a lot of wear and tear on the fabric parts). There was something funny going on with my regulator, because once we were at some 5m or deeper, the air gauge started to oscillate as I breathed (so I was never sure if I had 80 or 50 bar of air left).

We were only 2 divers per guide, so that was nice. However, I was forced to complete both dives on the alternate air source of the guide, because of the unreliable regulator and because the guide ignored/misjudged the situation when I told him that I'm getting low on air and kept us underwater until I was down to (what appeared to be on the gauge) 30 bar and still rather far from the mooring line... This was a little upsetting, as I'm a beginner - and having to go on the alternate not once, but TWICE, was not exactly reassuring. That was a little disappointing.

The sea-life at the divesites was quite good - we saw several turtles, a couple octopuses, sea-snakes, various fish and were followed by a remora/suckerfish. :)

We were offered only a little bit of stale drinking water on the boat. At the end of the dive, we had to specifically ask for the guides to sign our dive logs and show us the fish and sealife in the encyclopedias, otherwise they wouldn't have done it.

Like I said, it was a decent couple of dives, but I was a little disappointed by the quality of the equipment and the mild disregard for safety on the side of our dive guide. I would have expected better, especially since the diving is rather expensive in Kenya (106€ for 1 boat-trip with two dives).

6  Thank Lucie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 July 2017
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Reviewed 20 March 2017
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Thank Dorte S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 March 2017
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Thank Vanessa V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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