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“Amazing honeymoon!”

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Southern Palms Beach Resort
Ranked #7 of 29 Hotels in Diani Beach
Reviewed 11 June 2013

We had an absolutely fantastic two week holiday here. I can't say a bad word about the hotel. The food was lovely and we had lots to choose from, every day there was something different (the nan breads were the best I have eaten) and the man who makes the omelettes at breakfast is so friendly to talk to while you waiting.
The staff really did make the holiday as good as it was. I can't name them all but here's a few... Hamisi Mwasema went out of his way every day to make sure we were ok and climbed the trees to pick us fresh coconuts, we loved chatting to Lillian who seated us for dinner every night, Alex who kept our room sparkling clean and of course Hussein Popote who went out if his way to remember everyone's name and came to find us every day to make sure we were as happy as we could be.
The pool was always spotless and very big with deep and shallow areas. We could spend all day sitting by the pool watching the adorable monkeys play in the beautiful gardens.
The beach is very pretty although you do get the beach boys around quite a lot, the staff arrange a beach walk for about an hour every morning so you can walk along the beach with them and not get bothered by anyone then.
Our rep Mercy was the best we've ever had. We chose to do a one night two day safari at Tsavo East which was magical and over my birthday. Mercy arranged a birthday cake for me while on safari and had all the waiters sing to me in the restaurant.
We chose the perfect place for our honeymoon and would recommend it to anyone. We will defiantly be returning in the future.

  • Stayed: June 2013
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Thank Charliehart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
southernpalmsbeach, Guest Relations Manager at Southern Palms Beach Resort, responded to this reviewResponded 21 June 2013

Dear Charlie Hart,

We are grateful for your kind words and obviously a superb honeymoon that you had. Congratulations , we again wish you a long and happy life together.
We are happy you particularly loved the nan bread and the fresh coconut Hamisi got you everyday, we have extended your good mention to the whole crew and we all look forward to your next visit.
Thank you for choosing Southern Palms. see you soon.

Best regards,

Betty.

Guest Relations.

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468 - 474 of 1,354 reviews

Reviewed 11 June 2013

The hotel and staff a fantastic. We stayed during the second and third weeks in May, which was 'low season' in Kenya, so the hotel was particularly low on guest numbers, but the staff could not do enough for you. There were a number of repeat guests (one having returned a staggering 38 times! You don't go back if you don't like the place, so that gives you an idea.
The food was delicious, with a great choice every day. We upgraded to a sea view room, which gave us a lovely view of the beach and Indian Ocean that are literally 30m from the hotel and the pool was fabulous. I'd recommend the safari (which we pre-booked in England, through First Choice and again paid for the upgrade here too, which was well worth the small extra cost. If you love animals, go for the longest one you can afford - It's worth it. The staff and locals will kill for any clothes, toiletries, suncreams and malaria sprays you can leave them, particularly football shirts.

Room Tip: Sea view rooms are great and limited in number, but you wont be disappointed wherever you are, as th...
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  • Stayed: May 2013, travelled as a couple
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2  Thank Steve S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
southernpalmsbeach, Guest Relations Manager at Southern Palms Beach Resort, responded to this reviewResponded 21 June 2013

Dear Steve S,

Thank you for your wonderful review on Southern Palms, and Yes!! you are so correct, we did house a special guest for the 38th time. We are proud to read such kind words from our guests and all the praise for the delicious foods and beautiful sceneries of the Indian ocean and the huge pools just keep us going and getting better.
Thank you so much for the little give aways you brought with you and it touches our hearts when you are gone but left something the locals can remember you about.
We are happy you enjoyed the wildlife and Safari .

We look forward to welcoming you back in the near future.

Warm regards,

Betty.

Guest Relations.

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Reviewed 10 June 2013

we stayed at this hotel during the first 2 weeks of May. Before our trip to southern palms we had many expectations of what to find,. As soon as we arrived we just knew we made the right choice of hotel and destination. We were greeted with wonderful hospitality and every day meeting the various staff members from the resturant..the maintainence/pool ..house keeping..bar staff and every other member of a great team. We would like to say thank you to Hussein for being so attentive and courteous as of all the staff (and a big thank you to Issac and Jimmy). We can't wait to return to the most relaxing hotel we have been too and well worth the 9 hour flight. Margaret & Peter

  • Stayed: May 2013, travelled with friends
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Thank Margaretpeter186600
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
southernpalmsbeach, Guest Relations Manager at Southern Palms Beach Resort, responded to this reviewResponded 12 June 2013

Dear Margaret and Peter,

Jambo!! It is great to hear from you as was the joy of having you in the resort. We are glad that you enjoyed your stay and it is was worth the visit again. The staff are all happy that you remember and acknowledge the much effort they each put to make your holiday memorable.
Thank you for your kind remarks and we are looking forward to your next visit with us..Karibu tena.

Warm regards,

Betty.

Guest relations.

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Reviewed 5 June 2013

Amazing resort, amazing staff, amazing food, amazing guests! Everything was, well, just that!
Was looking for somewhere extra special for my boyfriend's & my 'first holiday' together & the perfect place to celebrate his 40th Birthday, to make it one to remember & we found it, here at the Southern Palms Beach Resort. A big thank you to all the staff , unfortunately I can't name them all but here's a few, Ellias & all his fantastic restaurant staff who went above the call of duty to arrange the birthday celebrations for me, it was brilliant, Lee's face was a picture! They also ensured that I rapidly regained all the pre holiday weight lost with all the fine dining, i couldnt believe the freshness & array of cuisines available. Diet has resumed once again! Charlie, Graciella & Omar from the animations team & of course not forgetting Davison from the beach bar & the pool bar staff. Oh, & the homemade chips at the burrito bar are out of this world if you fancy a snack.
We did have a few days rain but bearing in mind it was rainy season, it didn't really spoil it, as it was still hot.
The resort looks exactly like the pictures & more, so no nasty hidden surprises, it's beautiful.
We stayed on an 'all inclusive' basis & I can't fault the value for money,
I found this resort by accident after months of looking at package holidays & I'm so glad we didn't rule it out because of a few bad reviews.
I will never forget the kindness of everyone at Southern Palms, they are very special people & I hope to stay in touch with them.
Would I ever return? Yes please, when can I come back??..... :)

  • Stayed: May 2013
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Thank Blondbird16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
southernpalmsbeach, Guest Relations Manager at Southern Palms Beach Resort, responded to this reviewResponded 9 June 2013

Dear Blondbird16,
Thanks Blondbird, we were simply blown away by your super report – it was just amazing! And we can’t begin to tell you how delighted everyone was to know that you found Southern Palms the perfect place for the first holiday you and your boyfriend spent together.

All members of staff have been made aware of your great comments and extend their thanks, as well as their pleasure that the few rainy days didn’t detract you from your holiday.
It was interesting to learn that you ‘found’ Southern Palms by accident after months of searching – and it was pleasing that you didn’t rule it out because of just a few negative reports.

That you consider every one here is ‘special’ is most gratifying and we look forward to welcoming you and your boyfriend again in the near future. In fact, Davison has your drinks waiting at the beach bar already!

Warm regards,

Betty.

Guest relations.

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Reviewed 5 June 2013

Great place, beautiful seaside, professional stuff. we spend in this hotel 9 days. We took some local tours (safari, boat, dive...) with a help of JT safari (Julius is very reliable tour organizer, prices were very good).

  • Stayed: July 2012, travelled as a couple
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Thank Marijus M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
southernpalmsbeach, Guest Relations Manager at Southern Palms Beach Resort, responded to this reviewResponded 9 June 2013

Marijus.

Hello Marijus,

Your most welcome review is short and to the point – and very much appreciated. We are so pleased that your time with us was so enjoyable.
You are welcome again.

Warm regards,

Betty.

Guest relations.

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Reviewed 3 June 2013

food good people brillant had a great stay their.bedroom very nice size bathroom aswell good siize too.we love kenya anyway, cannot fault this hotel.the swimming pool was massive too,their is a 24 hour bar their too,paula and i had great time.the thompson rep mercy was very helpful as well.all in all a fantastic holiday.

  • Stayed: May 2013, travelled as a couple
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1  Thank tonyshiel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
southernpalmsbeach, Guest Relations Manager at Southern Palms Beach Resort, responded to this reviewResponded 9 June 2013

Tonyshiel,

Dear Tony and Paula,

Thank you for taking the time to report on what you describe as a ‘fantastic holiday’ at Southern Palms – and your positive comments about the food, staff and accommodation, gave us great pleasure especially the fact that you love Kenya.
We welcome to visit us again and Mercy the tour rep says hallo.

Kind regards,

Betty.

Guest Relations

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Reviewed 3 June 2013

great service! very nice staff! Hussein Omari is a considerate manager and makes a genuine effort to see that the guests at southern palms are happy. Very clean. Great food. A little rain the first day, but then it cleared up, and the rest of the vacation was sunny and hot! Perfect!

  • Stayed: May 2013, travelled as a couple
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1  Thank jason s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
southernpalmsbeach, Guest Relations Manager at Southern Palms Beach Resort, responded to this reviewResponded 9 June 2013

Dear Jason,

Jambo Jason, !!!We were so happy to learn you had such a good vacation here at Southern Palms. Your overall comments make us feel proud that we helped in some way to make everything ‘Perfect’.
We look forward to welcoming you in the near future. Karibu Tena.

Warm regards,

Betty.

Guest Relations.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Southern Palms Beach Resort

Address: Diani Beach Road, Diani Beach, Ukunda 80400, Kenya
Phone Number:
Region: Kenya > Coast Province > Ukunda > Diani Beach
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Diani Beach
#7 On the Beach Hotel in Diani Beach
#7 Family Hotel in Diani Beach
#7 Romantic Hotel in Diani Beach
#7 Luxury Hotel in Diani Beach
Price Range: £72 - £218 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Southern Palms Beach Resort 4*
Number of rooms: 298
Official Description (provided by the hotel):
This dramatic hotel with its fantastic pools and beautiful beach is the perfect spot to relax after a safari… or simply visit to relax! The warm and very African feel of the hotel with comfortable rooms, well appointed bathrooms and selection of restaurants offers guests plenty of places to lounge in the sun and almost as many shady spots to enjoy a bit of a breeze and a good book. All rooms have quiet, split unit air conditioners, televisions, mini fridges and coffee and tea making facilities. There is a safe (chargeable) in each room and a business center located in the main building with internet or wifi access in public areas. The drama of the huge, traditional makuti (thatched) roof in the main restaurant offers the Chef a terrific showcase for a varied selection of local and international dishes on the buffet or you could indulge at one of the a la carte restaurants (chargeable) for a special occasion or just a quiet evening for two. ... more   less 
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Also Known As:
Southern Palms Beach Hotel Diani
Southern Palms Beach Diani

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