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Papillon Lagoon Reef
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Reviews (670)
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Reviewed 8 April 2009

We stayed at this hotel for two weeks at the end of March. we read the reviews on TA before flying out and were looking forward to arriving at the hotel. From the moment we arrived we were not dissapointed. The hotel staff are really friendly and extremely helpful. The hotel is set in really nice grounds where you can often see the different types of monkeys roaming around. It also faces directly onto a white sandy beach, yes there are beach boys but there not too much hassle. The food was always cooked to a hight standard and tasted good and the rooms although a bit dated are cleaned every day with fresh linen and towels provided. The pool is great and always kept clean and the day time animation team were a good group of guys too.
We booked a 2 day safari with J T Safaris and it was awesome, please check out the separate review ive done on JT on Trip Advisor. Dont book with your tour rep as it will cost you more and you will be crammed into a van with 6-8 other people. Your tour Rep will advise you only to book with them as they say its not safe to book with anyone else. Do not listen to them, J T are were extremely professional and safe. Visit there website at [--].
Overall our holiday was great made even better by our Safari.
I would definatley recommend this hotel or J T Safaris to anyone.

  • Stayed: March 2009, travelled as a couple
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1  Thank boro1934
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 March 2009

We stayed in the Papillon Lagoon Reef for 2 weeks this is the second time we have travelled to Kenya but the first time at this hotel.
We stayed in room 127 which had a beach view and pool view, There was plenty of room for the three of us. The service was excellent, and john who cleaned our room everyday he always put fresh flowers on the beds which made it look supurb !!! .We also had a family birthday which john decorated the room lovley with flowers balloons and banners.
The food was excellent with lots of choice, and the staff couldn't be more helpful.
We took a day safari to Shimba Hills and saw elephants, giraffe's, buffalo's, wild boar, we also had luch at the tree tops resturant. For a day safari it was well worth the money!!!!.
We also went on the Mombasa City Tour for the day and the woodcarving village is a MUST!!!, later on that day we went to the zoo which we saw crocodiles, hippopotamous, and many more.
I would recomend this hotel to familys and couples

  • Stayed: February 2009, travelled with family
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2  Thank disney123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 March 2009

We stayed at the Papillon for 10 nights to relax after a superb safari with Rhino Safari's. The Papillon was a perfect place to relax and finish our 3 week holiday in Kenya. The hotel is in a beautiful location with very friendly staff and has a stunning swimming pool. Our room was excellent with stunning views over the pool, beach and Indian Ocean. We stayed on an all inclusive basis and there was a wide variety of food and drink available of a very high quality.

Both Rhino Safari's and the Papillon Lagoon Reef truly made this a holiday of a lifetime.

  • Stayed: March 2009, travelled as a couple
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3  Thank Dan_and_Sam_Taylor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 March 2009

We spent two weeks at the papillon lagoon reef which followed the virgin holidays 'A Taste of Kenya' tour. Safari was amazing and the Papillon lagoon reef was brilliant. Staff were very friendly and efficient. Rooms were comfortable and clean. Food was great, im a vegetarian and there was plenty of choice, buffet menu changes daily and food always tastey and fresh. Swimming pool was fabulous as well .

Monkeys were a laugh and great to watch as you lie beside the pool. Recommend going for walks in the village of Ukunda 5min ride in Matatu (matatu is a cheap local form of transport) to see abit of the real kenya. Dont be afraid to leave the hotel and mix with the locals everyone is so friendly and helpful! We went to a primary school and orphanage which was well worth a visit! Take PLENTY of sweets! Pens, pencils and old tshirts are asked for by everyone. Only downside were the annoying beach boys... other than that we had the most incredible holiday....... cant wait to return!!!!!!!

  • Stayed: February 2009, travelled as a couple
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3  Thank haylis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 March 2009

+This is hotel is a beautiful hotel with beautiful gardens. The staff are excellent, friendly and really want to make you stay special. Animation team excellent - making you take part but do its worth it. Good food.

-Only the front rooms have televisions. Difficult to go swimming in the sea - to many beach boys. They harass you like mosquitoes.

Not a lot of facilities in the hotel, I am normally a doing person, but soon was in to the lazing around thing. Although the monkeys are considered a pest, I found them absolutely fascinating to watch for hours.

I would recommend this hotel

  • Stayed: November 2008
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1  Thank ShowGirlMimi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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