To put my review into perspective this is our 4th visit to hotels on Diani Beach over a 15 year period . We visited the Baobab january 2011 with Thomson , expecting top hotel and all that accompanies that. Initially we were not disappointed , the superior garden room as booked with thomson was as expected , spacious, clean , with fridge, tv, air con. and terrace area as we were on the ground floor.( upper rooms have balcony.) We never felt the need to upgrade , the village style garden rooms are a lovely retreat.
The hotel restaurant appeared very good on our first few days , perfectly good salad selection, a meat or fish main course with a pasta alternative and selection of cake etc for sweet. However we quickly realised that the meat course was the only change , fish basically the same - grilled. all salad selection identical every day as was the Pasta which as we discovered resulted in not only ourselves but every other English guests we spoke to wandered aimlessly around the large buffet every mealtime seeking something appetising and different without success. I know this sounds picky, but try eating the same thing for 14 days - not recommended .
Having experienced the Kenyan service in the past I was surprised to find the waiters operating from the bar areas not exactly keen to attend tables , despite the frequent tips on offer or worse again try getting any attention at the bar, on several occasions staff would see people approach and instantly find glasses to wash or simply walk off !
Finally on the service front never will you find anyone frequenting the sun loungers in the gardens offering a drinks service , strange but true.( found at every other Hotel on Diani)
Hotel entertainment - was disappointing , not purely on content but a combination of factors , its all done in a large amphitheatre well away from the hotels bars and seating areas and not until 9.30 pm ending about 10pm . This breaks up any opportunity to interact with others and settle for a drink as you are in bench seating in a circular pattern. If you have watched the short show , try getting seats on your return.
Over all a disappointing holiday here , made up for with an excellent safari to tsavo booked with thomson - and the lodges in tsavo were to die for - i,ll say no more on that.
Would I go back to Baobab and Diani - NO - There is no longer any alternative hotels left open on Diani if we return we will try the north beaches , I understand they are still all alive and kicking. A shame because Diani beach and its people are fantastic.
Do visit Kenya , Because you will love the people and the area, travel on the matatu
( local small buses ) the experience of a lifetime .
- Official Description (provided by the hotel):
- Located on the world famous Diani Beach. The resort comprises three luxurious properties – The Baobab, The Maridadi and Kole Kole, offering a unique selection of exquisite accommodation and facilities spread across the resort grounds. Guestrooms have been specifically designed to provide paramount comfort and luxury for all our clients. Guests may utilise leisure facilities across the resort including 3 swimming pools, dining areas and much more. ... more less
- Reservation Options:
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- Also Known As:
- The Baobab - Baobab Beach Hotel Ukunda
- The Baobab - Baobab Beach Resort And Spa
- Baobab Beach Hotel Diani