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“Excellent - Holiday- Excellent Hotel”

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Baobab Beach Resort & Spa
Ranked #4 of 29 Hotels in Diani Beach
Certificate of Excellence
Reviewed 2 March 2011

Just arrived back from a quick week in Kenya during which we took a 3 day Safari with JT Safaris - an excellent local company - checked him out before we left and contacted him from the UK to book etc. I made my choice - based on the excellent reviews his compay have on Trip Adviser etc - and I was not dissappointed. Before we had the Safari we had a couple of chill out days at the Hotel and we were not dissappointed with - an excellent choice of brilliant food in very nice surroundings etc.
All in all a brilliant holiday and will return again in the future.

  • Stayed: February 2011, travelled with family
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2  Thank luckyunderpants
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 26 February 2011

My daughter and I have just returned from a two week stay at the Baobab Beach Resort and would thoroughly recommend it as we had a really great time and holiday. In fact I would go as far as to say it may be the best hotel we have ever stayed at and we travel the world extensively!
Flight was with Thomsons and all went smoothly, we upgraded to extra legroom seats which was quite nice as we had no-one in front of us. We had downloaded our visa form before we left and went straight through immigration without holdups. Our minibus took us straight to the hotel with no other drop offs which was good as it takes about 1.5hrs transfer. We didn't have to wait for ferry crossing which was handy. The drive to the hotel is an eye opener, driving thru' Mombassa! It gives an insight as to how some people live/work. Even on the drive though you get a wave and a smile!
On arrival at the hotel we were greeted with a hot towel and a cold drink, much needed and appreciated.
Check in was quick and we were then on our way to our room. We just booked the Baobab wing as we don't spend any time in our room other than to sleep and clean up but we had a lovely bottom floor bungalow with a fab sea view very close to the Maridadi restaurant, pool and bar. Great! Everything was good, lighting could be improved slightly but we still managed to put our make-up on (most important!). There were two robes in the room and we received a fruit plate which was lovely. Also movie fans there are two english/amercian movie channels running all day for you to watch, if necessary. The monkeys around the site are really funny to watch and quite often you find them looking through the window at you. We had left our door ajar once and turned round to find two strolling in, but a quick shoo and they left. It is important not to feed them cos if you do they tend to know there is food available and will pester you. The baboon(s) are cheeky too and will pinch food from you if you put a plate down and they see it. The guards around the hotel usually frighten them off and they go away then. They are a source of amusement though and go towards making your holiday.
We walked through the site to the Kole kole wing, collected pool towels and used the infinety pool which was very nice but we never went to that area again as we preferred the Maridadi side of the hotel. We also never used the pool near the Tapa Tapa bar as it was where the entertainment team, I believe, did their "thing".
My daughter arranged some diving trips with Dive the Crab, based at the hotel and she was very impressed with them and found the price to be cheaper than other countries she has dived. She went diving the day after we arrived and I had arranged to meet my safari operator to finalise details. The hotel does not allow outside operators to enter the hotel so you have to meet on the road, as I was on my own I was a bit apprehensive, however, I need not have been.
I arranged my three day/two night safari to Masaai Mara, staying at Governor's Camp, through Joseph's Kenyan Safaris and everything went smoothly. Joe is based in Malindi but it was not a problem for him to travel to Ukunda to meet. (See separate review). Price was very competitive too.
Back to the hotel: staff incredible, always a Jambo and a smile, always asking if everything ok, hakuna matata, and remembering names. Everyone speaks to you from the toilet cleaner upwards.
The pool at the Maridadi wing is great and on three levels, together with a pool bar with very accommodating barmen. We used the beach near to the restaurant which had sunbeds and led directly onto the beach. It was great sitting there and watching the world go by; tourists, beachboys, camels. Just next door to the hotel is a walkway which has craft stalls set out and where the beachboys seem to operate from.
We used the Maridadi restaurant for breakfast and light lunch but went to the larger restaurant near Tapa Tapa for dinner, however, when we returned from our safari we had dinner in Maridadi and found we preferred it as it was smaller and seemed less hectic. Food was excellent in both anyway with loads to choose from for even fussy eaters. Deserts to die for, well done the cake maker! Always a nice breeze blowing through the restaurants to keep you cool. Usually a different theme each night with different coloured tablecloths and dressings. Very nice!
The entertainment team do not press you to join in things and their shows are quite entertaining, bizarre sometimes, but the acrobatics are brilliant, especially the pint sized Jaluka (love him!) He did a beach walk from the hotel at 4pm when the tide allowed and this was fun as you get to have a chat and speak to other people. We met several really nice English couples. Quite a few people seem to return to Kenya and this hotel, so always a good sign!
We went to Alibaba's Cave for a meal before we left and the setting is amazing. The food was good but he atmosphere is great! We then went on to 40 Thieves beach bar afterwards for drinks, which is next door to the cave. The restaurant sends a mini bus to collect you and will take you back to your hotel also.
The beach is a must despite the beachboys, who obviously pounce as soon as you arrive (no suntan) but we found them to be polite, always introducing themselves with name and handshake and asking your name and where from. We did buy some small things from them and once you have, just nod no to others and they pretty much don't bother you except to say Jambo or have a chat. We usually had company on our walks on the beach but found it quite interesting as you found out about how they live and in some cases how little they have, however, we were never directly asked for money or goods. You can book trips through these guys, even safaris. The sea was like a warm bath and when the tide was out you could get in a small wooden canoe type boat to a large sandback/reef in the middle of the ocean and swim/snorkel off it or just walk looking at starfish, etc. There is even a guy who paddles out with a coolbox full of beer!
We didn't do any other trips, other than to the local shopping centre, other than our safari because it was so hot and humid, therefore, if I returned I would try and get out and about more.
Leaving Mombassa airport is a bit stressful with long queues when coaches all arrive together.
Overall we would give this holiday 10/10 as we enjoyed all parts of it. Would we go back - YES, would we recommend - YES.
If anyone would like any information, please do not hesitate to contact me.

  • Stayed: February 2011
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9  Thank lindyloo-2007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 February 2011

2 weeks in February 2011. Right on the super Dianni beach (warm sea - clean and lovely to walk along; no bother with the 'beach boys' - just be polite and firm, but enjoy the interaction).
This all-inclusive resort is the real thing for a deam holiday. Nice rooms (with a good choice too); loads of activities if you want to join in, or you can just do your own thing at your own pace - whatever you desire.
Choice of 3 good buffet style restaurants + a-la-carte options, All offer an excellent variety of food. No stinting with the inclusive drinksthroughout the day & evening.
Super service from efficient and friendly staff in all departments. Everything is meticulously managed to provide you with all you could wish for.
The whole experience was way beyond our expectations and impossible to describe fully - just go there and you will enjoy every minute of every day! If you can make it for 3 weeks instead od just 2 you won't regret it!
Lovely people!

Marika & Jerry Latham

  • Stayed: February 2011, travelled as a couple
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2  Thank MarikaUttoxeter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 February 2011

We upgraded to a kole kole deluxe room and as a result had a very spacious room overlooking the infinity pool and the ocean. Our room was luxurious with a massive four poster bed and double shower. Food in the hotel was excellent. The buffet restaurants were probably the best that we have ever eaten in on an all inclusive package. The food was varied and good quality.
Other good points about the hotel include:
Friendly staff
Great massage area
Hilarious monkeys in the gardens

  • Stayed: February 2011, travelled as a couple
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1  Thank nigeandruth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 February 2011

We have recently returned from a 2 week stay at the Baobab Resort. Having had a long trip out to Kenya with some delays we were delighted to arrive at the hotel and were met by some great staff, a cool cloth and a much needed drink. Having been taken to our beautiful room (a superior Maridadi room) we quickly settled in.

The hotel grounds are stunning, staff fantastic who couldn't do enough for you - we did not meet any member of staff who was not friendly throughout our stay.

The hotel facilities are fantastic and the food much exceeded our expectations, the selection of drinks available for an all inclusive hotel is also great. Having been on all inclusive holidays before we have often found ourselves eating out of the hotel several times as we became a little sick of the repetitive food - this is not the case here, there was a different theme each evening and all food is prepared in front of you in the restaurants. We did visit Ali Barbours Cave restaurant (reviewed separately) one evening and also Forty Thieves beach bar which I would highly recommend. We actually found the sandard of food better in the beach bar than the restaurant.

We went on a two day safari to Tsavo East and West using JT (reviewed separately) which was fantastic but there is also a variety of wildlife around the hotel grounds including several monkeys which can provide hours of entertainment!

All areas of the hotel appeared well maintained and we would certainly recommend the hotel to others. We met some great people (both holiday makers and locals) who we will most definitely keep in touch with and hope to return to the Baobab in the future.

  • Stayed: February 2011, travelled as a couple
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2  Thank sc100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 February 2011

We stayed at the Baobab in November of last year and had a fantastic holiday . We were there for two weeks and thoroughly enjoyed ourselves. The hotel was great, the staff were absolutely wonderful, so friendly and if you try to speak their language they love it. I can't eat hot spicey food, but I found something to eat everyday. The breakfast is really nice and all the chefs are so proud of what they produce. The deserts are to die for. We told the hotel in advance that it was our anniversary and when we arrived we had been upgraded to the Miridadi wing of the hotel. This is a very peaceful part of the complex which we were thankful for. There tend to be a lot of Italians at the Kole Kole end and the Baobab part was more noisy but everyone seemed happy.They put a show on every night, well worth going to if you can stand the heat. Be warned there are monkeys and Baboons all around the complex and they will steal your food if you are not careful. It's very funny to watch them though. They creep up when you least expect it. The veverts are the worst. You are not supposed to feed them but people do. We had one that actually posed for us and then held his hand out.
We did a safari with Julius tact safaris it was fantastic. Again because it was our anniversary julius got us an upgrade to Little Govenors. We had to cross the mara river in a small rowing boat which is pulled across by a guy along a rope. Once there you are greeted by rangers who walk you to your luxury tent which only has gaslight and candles at night. Well worth going. Do make sure you get the right Julius as there are a lot of people who pretend to be from his company and they are nowhere near as good as Julius. The service you get from him and his drivers is next to none. Do also be aware when waiting outside the hotel for taxis.They say they are from certain companys you might be going with. These people get you into their taxis drive you around then charge you money when you realise they are not who they say they are. They play on your good nature to try and make you feel sorry for them which is a shame as most of the people out there are really lovely. Yes they are poor people and country but you can be put off by these rouges. Anyway as long as you are aware you will be fine. As I said, do find Julius, he has a website ( julius.safaris.com) remember he is julius tact safaris, there are a lot of people pretending to be from his company they don't give you the service that Julius does. He is a lovely man and deserves to do well. A nice touch was he gave us some wooden carvings when we left. We saw all but the Rhino while we travelled on the Mara. Our ranger, Peter certainly knew all about the Mara and the animals.
All in all we had a fantastic holiday.

  • Stayed: November 2010, travelled as a couple
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1  Thank Marnykins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 February 2011

Arrival - After the 3 and a half hour drive from the airport on a very hot afternoon we eventually arrived at this stunning hotel and was welcomed by a cold towel and refreshing drink. The lengthy transfer was due to a problem with the ferry but i have to say as soon as we checked in we seemed to forget about the uncomfortable transfer due to the 33 intense heat.

Rooms - We paid for an upgrade and we were shown to our Maridadi room 2205. We were advised by staff not to leave the front door or balcony door open due to the monkeys and we are so glad we listened to this advice because as soon as the bellboys had left 2 little 'cheeky' monkeys came onto our balcony to give us a warm welcome! It really is so nice to lie in bed looking out at the fantastic pool and sea views and have monkeys come and knock on your door. The hotel advise you not to feed them because they may become a pest but to be honest with you we did give them a banana but had a shock when a very large baboon arrived!
The bed was very large and the extra sofa and chairs really made you feel back at home. There is a fridge which is only stocked with water, a fan and a very good air conditioning unit which you certainly need.
The bathroom is very large and has a large walk in shower and 2 sinks.
Our cleaner was exceptional. He kept the room very clean and there was a turn down service at night which was nice as you could always rely on getting into a nice clean bed at the end of a relaxing day.

Maridadi Pool - There are a number of pools around the complex but we stayed in the maridadi section as it had a swim up pool bar which we found very handy! The pool areas didn't look crowded and you can always find somewhere in the shade if you need to.
The barmen work very hard all day and night but sometimes you had to wait a little longer than you probably want to when ordering drinks from the swim up pool area or maybe we were drinking our drinks far to fast!!!
The Maridadi pool section is very quiet so if you do like games and music then head to the Baobab section as the entertainment staff keep you occupied all day. I have to say the we really enjoyed relaxing by the Maridadi pool as we had time to meet some lovely people.

Maridadi Restaurant - This restaurant is beautiful. They serve good quality food for breakfast, lunch and evening meal. During the afternoon they offer a light lunch so if you do want more choice of food i would recommend going to the Baobab restaurant. From our point of view a light lunch was perfect.
We would like to say a special thanks to Sammy, Sammy Junior and Daniel who are the chefs there. Sammy really looked after us and the whole Kitchen and waiting on staff were the best we have seen as nothing was too much trouble for them as they just wanted to make sure we were having a great time.
A word of warning though if you use any of the restaurants during lunch times make sure your clothes are completly dry as i got told off a couple of times!

Entertainment - At 21.30 each evening the entertainment staff put on shows. The ampitheatre is situated near to the Kole Kole section which is quite a distance away from the main Baobab and Maridadi complex. Personally i am glad we were not allocated rooms in the Kole Kole area as we would feel a litle too far away from all of the things going on.
The shows were outstanding and it is clear that the entertainment staff are dedicated.
The acrobatics and Lion King shows were brilliant and well worth seeing.

Security - There are always security walking around the complex. This made me feel very safe. They even go on monkey patrol during the afternoons and use a catapult to scare the monkeys away from guests - the catapults didn't have anything in them by the way! . At 16.00 during afternoons the Maridadi section provides afternoon tea. Be warned as this is play time for the monkeys who don't think twice about pinching your cakes! Take care when walking around if you are carrying food as the likelyhood is you won't make it back to your room without have a Monkey or Baboon experience! We personally found this all to be very funny and just added to the Kenynan experience!

Beach - I read many of the previous reviews before we went to the Baobab hotel and even though i respect everyone's views i have to say that we did not experience any problems on the beach as we had the atitude that we would be polite, joke and get to know them. As soon as we said no to the beach sellars they seemed to respect that and just wanted to chat and get to know us.
We even managed a pleasant morning beach walk and admired the stunning beach without any problems.
You are in Kenya and getting to know the locals is such a nice part. If you do get hassell then say No and walk away ..... The worst they can do is try and sell you something!!!!
The security stand near to the beach entrance anyway so don't let them put you off experiencing this wonderful beach on your holiday.

Out and about - We were fortunate to meet some lovely couples and one evening we decided to go to the Ali Barbours coral cave restuarant which is about a 10 - 15 minute drive away. We would strongly recommend this to everyone as the setting and atmosphere are simply out of this world. You can eat and drink under the stars and it is very romantic. The restaurant offer a complimentary transfer service which can be arranged via the reception.

Safari - We had arranged a 1 night / 2 day Tsavo East safari with JT Safais before we left the U.K and i strongly recommend you do the same if you are interested as he is first class. Please see my seperate review for JT Safaris.

Well we hope we haven't bored you with this long review but i wanted to give you the best information as possible as i know how important it is to book the right hotel.
We would return to the Baobab Beach Resort tomorrow if we could as the staff, facilities, weather and rooms were all 5*.
Book now and you won't be disappointed!!!

  • Stayed: January 2011, travelled as a couple
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5  Thank paulandleanne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Baobab Beach Resort & Spa

Address: Diani Beach Road, Diani Beach, Ukunda 80400, Kenya
Region: Kenya > Coast Province > Ukunda > Diani Beach
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Top resorts Hotel in Diani Beach
#4 Family Hotel in Diani Beach
#4 Romantic Hotel in Diani Beach
#4 Luxury Hotel in Diani Beach
#4 On the Beach Hotel in Diani Beach
#5 Business Hotel in Diani Beach
Price Range: £127 - £220 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Baobab Beach Resort & Spa 4*
Number of rooms: 321
Official Description (provided by the hotel):
Located on the world famous Diani Beach. The resort comprises three luxurious properties – The Baobab, The Maridadi and Kole Kole, offering a unique selection of exquisite accommodation and facilities spread across the resort grounds. Guestrooms have been specifically designed to provide paramount comfort and luxury for all our clients. Guests may utilise leisure facilities across the resort including 3 swimming pools, dining areas and much more. ... more   less 
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Also Known As:
The Baobab - Baobab Beach Resort And Spa
The Baobab - Baobab Beach Hotel Ukunda
Baobab Beach Hotel Diani

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