We were there for two nights during our recent trip to Goa. The resort is good, with two very good pools. We also found the breakfast spread to be excellent.
What we found lacking was the housekeeping:
- We were told they'll clean the rooms anytime between 9am and 6pm. Never seen that before. Rooms are always cleaned in the first half in all good hotels.
- When our room was cleaned, the staff was in a big hurry, and did it very badly. They didn't remove/replace used crockery, and left good parts of the room uncleaned.
I also think their staff can smile a bit more - they're in Goa so that shouldn't be very hard. With these small things in place, this can be a very good place to spend a few nights in.
- Official Description (provided by the hotel):
- The resort is a mixed use establishment with 67 hotel rooms for transient guests and 80 villas for time share members. Three large swimming pools with gym and fully equipped spa. Children's playing area and recreation center with a movie theater. Restaurant, English pub and swim up bar for food and beverage. ... more less
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- Also Known As:
- Haathi Mahal Cavelossim
- Haathi Mahal Hotel Cavelossim
- Haathi Mahal Goa
- Karma Royal Haathi Mahal Goa/Cavelossim