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“Good Beach and Wonderfull Staff,Congratulations!!”

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Dona Sylvia Beach Resort
Ranked #2 of 10 Hotels in Cavelossim
Certificate of Excellence
Level 6 Contributor
96 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
“Good Beach and Wonderfull Staff,Congratulations!!”
Reviewed 13 October 2013

I stayed in this hotel for 2 weeks ,is an hotel near the beach,perfect to walk and go to the water,the beach is always almost empty,enjoy!!
The rooms are ok,the AC it works very well,the rooms are style bungalow in the midlle of the grass and trees ,beautiful, they have wi-fi in the hotel,works well.
The food of the buffet is specially to indian customers but is really good,the cookers( Mr.Raju and Mr.Afsar) are really good at his work and very friendly,sametimes we had to ask them west food and they did it very well,Thank you very much!!
The goodwill of this hotel is speacially the Staff,always friendly and kind,also thanks to Miss.Guita of the front desk.
If you wish to rest and enjoy the south of India choose this hotel.
Location,the road of the airport to the hotel is not very good but at 30 minutes you have Old town of Goa and Margao,visit it please.

  • Stayed September 2013, travelled on business
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Helpful?
Thank Pedro E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ResortDonaSylvia, Manager at Dona Sylvia Beach Resort, responded to this review, 22 October 2013
Dear Guest,

Greetings from Dona Sylvia !!

Many thanks for taking the time out to share your feedback on TripAdvisor. We are very much pleased that you have treasured your stay with us and also elated for highly commending the hospitality of our deserving staff.

We would be delighted to have you stay with us on your future visit to Dona Sylvia.

Warm regards,

Atool Mulgaonkar,
Resort Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Bangalore
Level 6 Contributor
58 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
Reviewed 11 October 2013

Based on our experience we feel that the staff at this resort does care for the guests. Here are a few of our experiences during our 3 night stay at the hotel
* We were not satisfied with the room allocated to us. And the staff did not have any problems in showing us 3 more available rooms to pick one at 5 am in the morning.
* The 14 seater for sight seeing had 2 seats vacant whereas we were 3. The hotel arranged another vehicle (14 seater as all there cabs were busy!) without any issues.
* The host at the Seagull restaurant is a very warm person who goes out of his way to make experience of the guests special

Some other things that we liked about the resort:
* Great location. The beach is good. Also the small market outside the resort is good.
* Great outdoor landscape. There is an airy, green and fresh feeling to this resort where almost every villa opens to a big green lawn. Even the path to the beach with green lawn and trees on both sides is great.
* BIG pool. We spent a lot of time there.
* Amazing spread in buffet. We never had problem with variety or taste of the food.
* Live music in the evenings is a very nice way to end your day. The Hindi singer on the last day was really amazing. My kid was elated when he obliged to sing her favorite song.
* The rooms are not very ornate or luxurious but are comfortable.

In all we had a very relaxing stay at Dona Sylvia with a great staff. I would especially recommend it to travelers with family.

Room Tip: * Room 137 is one of the closet to the pool. It can get noisy in evenings if there is a party on in...
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  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
2 Thank Feet2Travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ResortDonaSylvia, Manager at Dona Sylvia Beach Resort, responded to this review, 22 October 2013
Dear Guest,

Greetings from Dona Sylvia !!

Thank you for the excellent reviews. It’s always a pleasure to get such amazing feedback from our guests. We genuinely appreciate you taking the time out to recommend our hotel, services rendered, and the warm hospitality of our staff.

We do look forward to welcoming you back on another memorable stay!

Warm Regards,

Atool Mulgaonkar,
Resort Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cheshire
Level 3 Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 10 October 2013

Let me start by saying that all resort hotels should send their staff to this hotel to see how it should really be done.

Service excellence just reached a new high

At every level a warm smile and a genuine greeting all day every day - not a sour face in the place.

Food - excellent with Tara making sure you got what you wanted even if it was not on the menu or on the buffet - thanks Tara, great food

Rooms - compact but clean - we didn't go on holiday to stay in the room - bed very comfortable.

Pool awesome and not a trace of green - no eye sting even though we were in it during most of every day.

Location - wonderful - short walk to an enormous beach - the splurge says there are 60 miles of beaches and I well believe it. Another short walk into the village and a nice variety of shops, bars, pharmacies and thank goodness an ATM.

You can avail yourself of the local sightseeing tour and here unfortunately we were disappointed with far too little time allowed at the Basilica and the Temple - enjoyed both but would have like to have had a more leisurely visit.

We were then told that all the coach had opted to go on a riverboat cruise (extra Rps 200 ea). So rather than wait for them to get back we joined in - big mistake - 400+ people crowded into cattle stalls waiting to board a boat which looked at best a little overcrowded and unsafe - we chickened out and took a private taxi back - extra Rps 2000 - Don't be sucked in.

Despite this set-back the overall feeling is that the holiday was great and it was thanks to the lovely people at the resort

Well done, we will see you again but we'll organize our own sightseeing next time.

Room Tip: You can hear the comings and goings of your neighbors in the double bungalows and it is a shared pat...
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  • Stayed September 2013, travelled with family
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
3 Thank Camo49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ResortDonaSylvia, Manager at Dona Sylvia Beach Resort, responded to this review, 19 October 2013
Dear Guest,

Greetings from Dona Sylvia !!

Thank you for the wonderful review, which lauds our truly deserving team. We are also happy to note that you have cherished the resort amenities ,above all, treasured the whole experience.

Hoping to be at your service once again in the near future.

Warm Regards,

Atool Mulgaonkar,
Resort Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bangalore
Level 3 Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 4 October 2013

My family and I stayed at Dona Sylvia for 6 days at the end of September and beginning of October 2013. We had a great stay and all of the staff had a big part to play in it. The property is very good though not as large as some of the other ones in Goa like the Hyatt but is big enough. The cottages are very pretty, painted white with lovely contrasting green, blue or purple windows and doors. With typical sloping Mangalore tiled roofs (now being replaced by semi circular tiles) the effect is very good. Nicely maintained landscaping completes the picture. We liked the fact that there were many natural trees in the property which gives a non-manicured non-sterile feel to the whole place. The pool was large though it felt a little murky but was clean enough to enjoy swimming in. And not many people in it was a bonus. The beach is a 2 minute walk away through the property and was decently clean. Not many people which again was a bonus, the last thing one wants on a relaxed holiday is plenty of people around making noise.

The food was really good. We were on AP as we didn't want to go out hunting for places to eat so the food quality and variety was particularly important to us. They did not disappoint us, spread was pretty decent and tasty at the Sea Gull buffet restaurant. Rajesh T. from there was a big help in asking after us and catering to small requests. The other staff at Sea Gull were also very good, made us feel welcome and comfortable and helped us with everything. Particular mention must be made of their halwai - the Indian sweets for dessert were delicious and not dripping with sugar. Very well done. Their ice cream was also good, not too sweet as is typically the case.

The however need to upgrade their bathrooms, the doors are hard to lock, the WC is old and tired and everything just is too so so. The mediocre bathrooms just mar the whole experience. Their beds also are not the most comfortable and this should be upgraded too. They were in the process of painting the cottage exterior so some maintenance seems to be happening which is good.

All in all we had a relaxed and comfortable stay and would be back for another except that Goa seems to be flooded with resorts and we would like to explore some of the others.

Room Tip: Choose ones closer to the beach if you want a quieter stay. Rooms on the ground floor have more sit...
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  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank sarkastic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ResortDonaSylvia, Manager at Dona Sylvia Beach Resort, responded to this review, 19 October 2013
Dear Guest,

Greetings from Dona Sylvia !!

Hearty thanks for taking the time out to review us exclusively. We genuinely appreciate your constructive feedback of our facilities and service.Your positive comments about our location, food and service are a great encouragement.

Furthermore, we do apologize for the inconvenience and dissatisfaction you experienced on your stay here. We believe that feedback of any kind always serves as a helpful tool for improvement and our management team will surely strive to make the necessary improvements.

We do hope to have you stay with us in the near future.

Warm Regards,

Atool Mulgaonkar,
Resort Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jeddah, Saudi Arabia
Level 4 Contributor
45 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 1 October 2013

My wife and me stayed at Dona after a recommendation from one of my close friend in November 2011. It is a large property with its own private beach. I like the architecture of the hotel with trees and lanes segregating the rooms. Swimming pool was of medium size and was clean. Particularly, there was one deck area dedicated for evening drinks with band playing after sunset. Beach was accessible with less than 2 min walk. During our visits to the beach, we were surprised and happy to find only foreigners and no Indians which is quite unlikely in Goan beaches. My experience.
Breakfast was wholesome and tasty. Services were prompt and polite. I would recommend Dona for family as well as couple to try it once.

  • Stayed November 2012, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank iSabahat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ResortDonaSylvia, Manager at Dona Sylvia Beach Resort, responded to this review, 18 October 2013
Dear Guest,

Greetings from Dona Sylvia !!

We thank you for sharing your feedback on TripAdvisor and are glad to know that we managed to exhilarate your holiday experience.

We do hope to have you stay with us on your future trips to Goa & Dona Sylvia, in particular.

Warm Regards,

Atool Mulgaonkar,
Resort Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi, India
Level 5 Contributor
51 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 30 September 2013

We stayed at this resort from 19-23 sep 13 and we would like to share our experience about this resort. We had read about this resort on Tripadvisor and decided to spend our holiday there which turned out to be a good decision. The resort is well placed with good well maintained cottages spread out over a huge area. We were lucky to be upgraded (thanks to our agents efforts) and we ended up getting the best placed cottage which is the last row of cottages next to the beach. The room is well maintained and the bathroom was equipped with a bathtub(only in the deluxe category), to the delight of our 3 yr old daughter. Also the swimming pool is huge and has the appropriate depths suited for all kinds of swimmers (3 ft - 9 ft).The kiddie pool is also great and has the perfect depth from toddlers to kids. Since we were visiting at the end of monsoon the greenery on the resort was amazing and the grass well maintained. The food is specially worth mentioning as each and every dish that was served in the buffet (we had all three meals included) was up to the mark with just the right amount of spices. The hospitality of the staff was really good and a special mention must be made of Mr T. Ramesh who supervises the buffets. He ensured that our 3 yr old daughter was provided with the kind of food that she is used to which was a big help as feeding our child is always a huge task for us when we are on holiday. Also we noticed that since the resort was catering to large groups from diverse cultures of India, the chefs made sure the food at the buffet managed to cater to every cultures palate. This kind of care is really worth appreciating.The resort does give value for money and we would definitely visit it again in the future whenever we desire a relaxed holiday.

Room Tip: The last row of cottages next to the beach seemed to be best placed.
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  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Sunil M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ResortDonaSylvia, Manager at Dona Sylvia Beach Resort, responded to this review, 18 October 2013
Dear Guest,

Greetings from Dona Sylvia !!

Thank you for taking the time to elaborate on such a wonderful feedback on our resort.
We are truly happy to note that you have treasured your stay with us.

Also, we are pleased to hear our associates being commended, which they truly deserve.

Thank you once more, your commendation is our greatest compliment and we look forward to welcoming you back on your next sojourn.

Warm Regards,

Atool Mulgaonkar,
Resort Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai (Bombay), India
Level 6 Contributor
104 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
Reviewed 30 September 2013

The Dona Sylvia is an old property, been around a long time in Goa now. So the rooms are old and out-dated but I understand they are upgrading.

1) Its an all-inclusive resort for most of the year --- value for money European older tourists so not great if you are looking to savor the famed Goan cuisine & hospitality

2) We weren't too chuffed at check-in, was slow, rather apathetic, but that being said it was efficient and we were guided to our room and baggage sent in 15 minutes.

3) F&B was not good, by any standard.

There are other hotels sharing the beach including the Radisson BLU which can offer a better alternative.

Room Tip: 1) Ask for a newly renovated room 2) Eat at Fishermans Cove (outside hotel) 3) Kebab restaurant is...
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  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HarshadDASWANI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ResortDonaSylvia, Manager at Dona Sylvia Beach Resort, responded to this review, 19 October 2013
Dear Guest,

Greetings from Dona Sylvia !!

My apologies for the delayed response to your feedback. I am sorry that your holiday experience had been marred by certain instances. We, as Team Dona Sylvia are actively working to fine tune service levels meted out to our guests and your feedback has proved to be invaluable for our assessment, as customer satisfaction is our greatest commendation.

We do hope to serve you better on your trip to Goa & Dona Sylvia in the near future.

Warm Regards,

Atool Mulgaonkar,
Resort Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Dona Sylvia Beach Resort

Property: Dona Sylvia Beach Resort
Address: | Cavelossim Beach, Mobor, Next to Radisson Blu, Cavelossim 403731, India
Region: India > Goa > South Goa District > Cavelossim
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Spa Hotel in Cavelossim
#2 On the Beach Hotel in Cavelossim
#2 Luxury Hotel in Cavelossim
#3 Business Hotel in Cavelossim
#3 Family Hotel in Cavelossim
#4 Romantic Hotel in Cavelossim
Price Range (Based on Average Rates): £
Hotel Class:4 star — Dona Sylvia Beach Resort 4*
Number of rooms: 181
Official Description (provided by the hotel):
Dona Sylvia Beach Resort is spread over 20 acres of beautifully landscaped gardens on the southern coast of Goa, it nestles by the soft white sands of Cavelossim beach. The Resort offers comfortable air-conditioned rooms with all modern amenities in Mediterranean style villas with balconies and open sit-outs. The Resort has excellent conference facilities, extensive options for outdoor events / theme parties and entertainment. ... more   less 
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Also Known As:
Dona Sylvia Beach Hotel Cavelossim
Dona Sylvia Beach Cavelossim
Dona Sylvia Hotel Goa
Dona Sylvia Beach Resort Goa/Cavelossim

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