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“5 days in Goa”

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Dona Sylvia Beach Resort
Ranked #2 of 10 Hotels in Cavelossim
Certificate of Excellence
Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“5 days in Goa”
4 of 5 bubbles Reviewed 27 October 2013

Staff very friendly. Food really good. The grounds very clean. Room could of been cleaner, needs to update the rooms. Beach needed chairs, even on off season there should be chairs and a hut to put them in. Also need's a bar and food area on the beach. Towels should be provided to use on the beach. The beach was really nice but some days it needed to be cleaned due to the fishing in the morning there are so some fishes left over. But overall for a four star hotel it was a nice experience. Also the taxi's outside are a ripe off, and it's about a 45 mins from the airport. But you can bargain with them for the taxi's. Mikes is also a good restaurant if you get bored of the resort food. And they have lots of activities on the grounds.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Cleartrip

Helpful?
1 Thank Jessica D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ResortDonaSylvia, Manager at Dona Sylvia Beach Resort, responded to this review, 22 November 2013
Dear Guest,

Greetings from Dona Sylvia !!

Thank you for your invaluable feedback , which we have duly noted and would look into improvising on the finer details.
Above all, we are glad that your stay with us has been enriched with our courteous staff and amenities on offer.

Hoping to liven up your experience on your future visit to Dona Sylvia.

Warm Regards,

Atool Mulgaonkar,
Resort Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (499)
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English first
New Delhi, Delhi, India
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 25 October 2013

I had to share my story - My friend and I came down to South Goa after our stint in North Goa. We were looking for peace and tranquility and oh my, did we find it in this hotel. We chose this hotel after going through all the reviews. We had one hiccup when we first checked in, but it was promptly sorted out - much thanks and appreciation to Pankaj. We were upgraded to a much better room but that's beside the point - point was, guests' needs were looked after and considered with serious attention.

The beach is only about 2 minutes and my, did we see beautiful sea shell washed ashore. A must visit for all.

Pricing was high for a budget traveller like us but if you book ahead of time, am sure you'd get within your budget. As I see it, it caters to all sorts of travellers.

  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Zingsho Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ResortDonaSylvia, Manager at Dona Sylvia Beach Resort, responded to this review, 16 November 2013
Dear Guest,

Greetings from Dona Sylvia !!

Many thanks for taking the time to share your pleasant experience on TripAdvisor. We are indeed happy to hear of our services and staff being highly lauded.

We do hope to have you stay with us in Dona Sylvia for another enchanting experience.

Warm Regards,

Atool Mulgaonkar,
Resort Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
delhi
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 24 October 2013

we stayed in Dona Sylvia from 17th Oct 13 to 19th Oct 2013. initially we thought that the resort is just ok. but from the time of booking we started changing our mind because even the marketing person in Delhi, Mr. Rakesh was very supportive. he is a true marketing oriented person. Pick person was very humble. Mr. Jimmy, the manager, received us early in the morning with a big broad smile. the resort is full value for money. we wanted a room near to the beach and they changed immediately. The cottage, swimming pool, health club, everything was perfect.THE FOOD WAS VERY TASTY. THE CHEF, ADITYA, WAS VERY MUCH CONCERNED ABOUT THE TASTE OF EVERY DISH. Not Only this, though there was buffet but still the executive Mr. Rajesh was going to almost every table and asking for anything extra like Hot Tawa Made Chapati etc. I was not feeling well and he noticed that and ordered me a soda water from the kitchen immediately. Ashra, another executive was so good in nature that she was taking special care of my 1 and 1/2 year baby. only drawback was that front office executive needs improvement. they need to be more committed. merely smiling does not work without fulfillment of the services and the restaurent should be covered with so that it can be airconditioned if required. we really had a good time. i think that this resort has raised the bar so high that all other resorts should learn from here. the resort is total value for money

Room Tip: take a package for minimum three night because that in that package offer something extra.
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  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ParvinderKumar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ResortDonaSylvia, Manager at Dona Sylvia Beach Resort, responded to this review, 12 November 2013
Dear Guest,

Greetings from Dona Sylvia !!

We thank you for having taken the time to review us on TripAdvisor. It was a pleasure to have you stay with us and I am glad our associates were of great assistance in helping make your stay a truly pleasant one .

Furthermore, I have noted your comments on our front desk service. I have taken up your comments with the department head to brief the team and have training needs delved into areas of concern. It is our constant endeavor to provide our guests the most comfortable and momentous stay.

Looking forward to have you unwind in Dona Sylvia on your next stopover.

Warm Regards,

Atool Mulgaonkar,
Resort Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gurugram (Gurgaon), India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 20 October 2013

Dona Sylvia is a great resort to spend some quality time with your family. Nearby hotels are Holiday Inn, The Leela Beach, Radisson Blu.. Avoid this hotel if u r looking for a happening place with night life. For that u go to North Goa.

We arrived on 13th oct for our 5 day stay. And soon enough we were headed for the beach. In fact it's the greatest plus point. U can just walk to the beach on the spur of the moment. The hotel is practically by the beach. The beach itself is very clean. The sea isnt very rough. Water sports are also available on the beach. At the max there were 10-20 people on the beach. the shacks were yet to start which was a minus point.

The pool is quite good not like some hotels where the depth of pool is max 5 feet. Kids have lots of facilities available like play station, carrom, Table tennis, lawn tennis, badminton, cycling, trikking etc.

In other facilities, toilets need a jet/ hand shower. Using Mugs etc is so old fashioned. A/c units also need replacement as we are no longer used to Non remote A/c.

Half day sight seeing tour of north Goa was ok. if they could make it a full day tour it would be great.

The food was excellent. It was nice to interact with staff/ chef at the time of meals. One would like to specially mention Chef Aditya and Manager Ramesh who always tried to make our stay enjoyable.

Spa at the resort is also excellent. It's not a very short duration spa that u get in other 5 stars like the Marriott.

In the evenings there is in house entertainment in form of live music. And I must say its quite an enjoyable over a round of drinks. The Drinks are a bit pricey as per Goan standards..

Would surely like to repeat our visit to Dona Sylvia

Room Tip: Choose a first floor room with a large balcony... It's quite enjoyable in the mornings with a c...
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  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Himanikundra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ResortDonaSylvia, Manager at Dona Sylvia Beach Resort, responded to this review, 11 November 2013
Dear Guest,

Greetings from Dona Sylvia !!

We thank you for exclusively reviewing us on TripAdvisor. We are glad that, apart from a few glitches, we did manage to exhilarate and uplift your spirit for a truly relaxing and enjoyable holiday with us. Also, we do appreciate your helpful feedback & concerns regarding certain areas in need of attention , which we will be looking into in the near future.

We also thank you for raving about our associates, who attended to your culinary needs and requirements likewise.

We would be delighted at your return to Dona Sylvia in the near future.

Warm Regards,

Atool Mulgaonkar,
Resort Manager.
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New Delhi
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed 17 October 2013

We zeroed in on Dona Sylvia because of the mostly favourable reviews it had on Tripadvisor. Also, being located right next to a beach, it suited us well. The property per se is very well maintained with Mediterranean villa/cottage style rooms set amongst coconut trees. The pool is huge and has a depth of upto 8 ft at its deepest...a kiddy pool is also there for the little ones. What really disappointed was the room interiors (I think we had a superior type) - the bath was really cramped and the decor seemed very outdated. The shower curtain was inadequate to keep water out and everytime one took a bath, the entire bathroom would get squishy and wet. The quality of the toiletries was also quite average - not becoming of a five star property at all.
Which brings me to the housekeeping - very poor indeed. A plate of cookies we finished on our first day at the resort, remained uncleared from our room for the duration of our stay (3 days!) The verandah of our groundfloor room was also dusty and unswept. The bed-linen was also changed upon request only.
The buffet spread again was average at best. Though the selection was decent, the food lacked in terms of taste - one had to think twice about going for a second helping. Maybe the head chef was on a vacation! That said, the service was quite good.
My wife decided to try out the hotel spa and came away with a mixed review. According to her, the massage was great but the sauna wasn't functioning. Also, post the session there was nobody at the spa reception to take care of the billing! Someone (from the spa) called our room much later to inquire about the billing and when she complained about the sauna, she was told that she could come in to avail of it that very moment - long after she was done. A very lackadaisical style of functioning I must say.
All in all, what works for Dona Sylvia is its awesome location on Cavelossim beach which is clean and enjoys a wide expanse. Do ask for better rooms and I hope you won't be disappointed.

Room Tip: Do not go for the Superior rooms - they are small and the bath is miniscule. If you can, pay a littl...
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  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Gambitsam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ResortDonaSylvia, Manager at Dona Sylvia Beach Resort, responded to this review, 18 October 2013
Dear Guest,

Greetings from Dona Sylvia !!

Thank you for taking the time out and giving us a detailed feedback which will help us in rectifying any such instances in the future. We will take remedial steps to ensure that the shortcomings are tackled and assure you of a much memorable experience on your future stays with us.

Hoping to serve you once again on your future visit to Dona Sylvia.

To help you in your room allocation, dietary requirements and any other query or clarification you may need, I can be reached at atool@donasylvia.com.

Warm Regards,

Atool Mulgaonkar,
Resort Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bangalore
1 review
4 of 5 bubbles Reviewed 17 October 2013

The best feature of this Hotel is its location. Practicaly by the beach ... a very beautiful one: fine white sand and warm enjoyable sea. Facilities are good, although age is starting to show. The resort is well maintained but A/C units and bathrooms are calling for a replacement. Best was to be there right after the monsoon and before the invation of russian tourists.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Cleartrip

Helpful?
Thank Luis Carlos R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ResortDonaSylvia, Manager at Dona Sylvia Beach Resort, responded to this review, 9 November 2013
Dear Guest,

Greetings from Dona Sylvia !!

Many thanks for reviewing us on TripAdvisor. We did note that you are well pleased with the ambiance, services and resort in general. Also, we do appreciate your helpful feedback & concerns regarding certain areas in need of attention , which we will be looking into in the near future.

Hoping to see you allured back to Dona Sylvia on your future sojourn.

Warm Regards,

Atool Mulgaonkar,
Resort Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 16 October 2013

We stayed for two days at this resort as the last leg of our goa vacation and we rued the fact that we didnt come here earlier. Since the tourist season has not started yet there is not much to do in cavelossim right now but we didnt mind that at all. We had done our jet-skiing, shopping and sightseeing in north goa and these last two days were meant for relaxation and Dona Sylvia is the perfect place for that.
From being right at the golden beach to its green acres, from its cozy little rooms to its beautiful pool which has something for all age groups and of course its scrumptious buffet breakfast. Did I have the ultimate holiday experience? Yes! Will I visit again? No doubt about it!
A small quibble though, they should improve their bathroom which though well stocked, are in need of upgradation.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Pyoli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ResortDonaSylvia, Manager at Dona Sylvia Beach Resort, responded to this review, 5 November 2013
Dear Guest,

Greetings from Dona Sylvia !!

Many thanks for taking the time to post such a wonderful review of our resort. We are pleased to note that you indeed have treasured your stay with us.

As for the shortcomings, we are looking into enhancing / upgrading certain areas in the near future.

Thank you once more, your commendation is our greatest compliment and we look forward to enchant you back on your next sojourn.

Warm Regards,

Atool Mulgaonkar,
Resort Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Dona Sylvia Beach Resort

Property: Dona Sylvia Beach Resort
Address: | Cavelossim Beach, Mobor, Next to Radisson Blu, Cavelossim 403731, India
Region: India > Goa > Cavelossim
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 On the Beach Hotel in Cavelossim
#2 Luxury Hotel in Cavelossim
#2 Spa Hotel in Cavelossim
#3 Family Hotel in Cavelossim
#3 Business Hotel in Cavelossim
#4 Romantic Hotel in Cavelossim
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Dona Sylvia Beach Resort 5*
Number of rooms: 181
Official Description (provided by the hotel):
Dona Sylvia Beach Resort is spread over 20 acres of beautifully landscaped gardens on the southern coast of Goa, it nestles by the soft white sands of Cavelossim beach. The Resort offers comfortable air-conditioned rooms with all modern amenities in Mediterranean style villas with balconies and open sit-outs. The Resort has excellent conference facilities, extensive options for outdoor events / theme parties and entertainment. ... more   less 
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Also Known As:
Dona Sylvia Beach Hotel Cavelossim
Dona Sylvia Beach Cavelossim
Dona Sylvia Hotel Goa
Dona Sylvia Beach Resort Goa/Cavelossim

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