Myself, partner and his 2 children stayed at this hotel at the end of august this year. The hotel on a whole was very nice, clean and spacious. The food was very nice and there was something to eat everyday. The staff and the Thomson reps on the other hand left a lot to be desired. We were misinformed on different things like having to book the day before to use the main hotel restaurant. We had been going in there for 3 days breakfast, dinner and tea and never had any problems. On the fourth day we were stopped at tea time and asked for a slip. Of course we didn't have this as we hadn't booked. we were told to go to the beach club reception to get a slip. Once there we were told that we couldn't use the main restaurant as it was fully booked but yet when we went up not 10 mins before it was nearly empty. After explaining our problem to the manager he refused to allow us to use the restaurant and made out as though we had been sneaking in the previous days. The main rep could not sort this out for us so we had to eat in the beach club where there wasn't as much choice. Most days we struggled to get a place by the pool as people were getting up while it was still dark and putting towels on the loungers. The staff in the salon bar always had long faces and were sometimes rude. Id been stood in the queue ages waiting for a drink, then next thing I know a big group of Spanish pushed infront then got served. when I complained about this the bar man just stood and stared at me and proceeded to serve the group who had pushed in.
We were a little disappointed at the lack of facilities in the resort, no cash machine available, no stock in the medical centre so we ended up having to go in to Ibiza town for some BONJELLA! The evening entertainment was fantastic and different every night but during the day there was nothing for the slightly older kids to get involved with.
Our rooms were very clean and comfortable for what we needed. we were given rooms next door to eachother which was also a relief. we were however disappointed with the view from our room which was the service entrance so at times it was pretty noisy in a morning.
Overall it was a pleasurable holiday but personally we would not return back there as its too far from anything and not a lot of choice for things to do.
- Also Known As:
- San Miguel Beach Club Hotel Port De Sant Miguel
- San Miguel Beach Club Ibiza/Port De Sant Miguel