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“Balansat Appartments Port San Miguel”
4 of 5 bubbles Review of Balansat Resort

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Balansat Resort
Northants
Level Contributor
48 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Balansat Appartments Port San Miguel”
Reviewed 7 October 2013

Just returned from a lovely weeks holiday (28th sept - 5th Oct) with family staying at the Balansat appartments.
After arriving quite late, reception was open and received a friendly greeting. Over the course of the week all of the staff were friendly and no task to help was a problem.
The a[ppartments, we chose to have a sea view was not disappointing although like other reviews commented can be noisy in the early hours . The appartment was quite spacious and basic but comfortable.
We had opted for self catering( due to smal fussy children) and the appartment was equipped to deal with. Some of the worktops and cuboards were worn, broken and could do with updates.
Aircon and TV with some English channels included
The reception were offering all incusive for 20 Euros and in hindsight this would have been a good offer.
There are 2 swimming pools and a water park ares for young children and an enthusiastic animator always looking to entertain everyone.
Ever wanted to try scuba diving, well a local dive center gives you a free chance in one of the pools.
A big attraction of this hotel is the close proximity to a lovely sandy beach- 100m.
For the sportsmen- Casey's Irish bar next door shows all the football

Overall - comfortable accomadation, friendly staff, good value for money, excellent location

Room Tip: Seaview rooms ( spacious) are above Casey's Irish Bar- can be alittle noisy in early hours
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  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Keb1993
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AptBalansat-Torremar, Manager at Balansat Resort, responded to this review, 21 October 2013
Dear Keb1993,

First of all, thank you for your time and your comment, hearing about the clients experiences is what helps us improve year after year.

We are happy to hear you enjoyed your stay with us and we hope to see you and your family again in the near future.

Please, if you find anything wrong in the appartment, just tell us, we will change the worktops,etc, in case they are broken.

Regards ;)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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599 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (157)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Level Contributor
48 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 3 October 2013 via mobile

Been back home now a couple of weeks. We stayed at the appartments on an all inclusive basis. 9/9/13 - 21/9/13
First impressions are deceiving. Upon arrival received a warm reception, were given our key and directions to our appartment. On opening the door got that oh! feeling as the apartment was very basic a little dated. I had emailed the resort re a request for a sea view and location away from the Irish bar, brill it was done and we had a front sea view and people watching balcony which caught the morning sun until lunchtime.
The place definitely grows on you! The apartments as said are basic the bedding and towels are changed regularly, there's no fineries like toiletries or welcome back to get your holiday started. But that didn't really matter! The layout of the resort is just fine for all ages there's something for everyone from tiny tots to older folk and everything inbetween!
Kids splash pool great, well thought out /safe /secure/ fun.
The main pool ends up quite kid free and there's loads of sun bathing area around about pool/sun/bar and grassed area for chillin or games!
The inner courtyard pool area around reception and bar is a lovely first impression! Although the pools a bit chilly is a good hideaway during the day for quiet sun bathing.
Our first week was as we found out part of Spanish hols and so there were lots of Spanish families visiting. Even a local wedding on the beach was so beautiful. All in all a good thing to be part of. The second week was quieter and one of the entertainers finished their season went home. He was a big miss for his enthusiasm. The food / entertainment was varied and very local suiting all tastes.
The resort itself is small and perfectly formed enough to do if your looking for a relaxing time. However we did visit the Irish bar once was enough as the prices are extortionate! It kicks off every night after 11 until the wee small hours as does the Wild West across the bay!! So plenty party party if that's your thing too.
We liked the sports bar a little further up from the bay. Is more reasonably prices has free wifi and has football on regularly.
Sea food I love but didn't love the prices of the restaurants on the beach, just pop up the street to the restaurant that does the mini golf and you'll be pleasantly surprised!
Oh go on the little train trips!
Have a wander around the bay to other coves. Walk up to the caves. There's loads to do! Catch the boat trips and ride the banana boat or simply go fishing.
'Twas towards the end of the summer season and everything will be winding down now. To have a little rest ready for next season. Go and have some fun!
Thanks to all the staff especially Berta and Niño
Des and other barman. Oh and the dark chunky waiter who gave me the rose on tourist day, all the chefs and restaurant staff who all made such a happy stay possible.
Such a happy place even though a bit rough on the edges. See you again some day!!

Stayed September 2013, travelled as a couple
Helpful?
1 Thank Roynaa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AptBalansat-Torremar, Manager at Balansat Resort, responded to this review, 21 October 2013
Dear Roynaa,

Thank you very mucho for your comment.

We're glad to hear you had a great time with us. Our clients are the most important thing for us and hearing your comments help us to keep working hard :).

Thank you!

We all hope to see you again next year.

Regards,

The Balansat-Torremar Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Welshpool, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 September 2013

We stayed for a week with our two boys aged 9 and a very fussy 13 year old. The boys had the 'best holiday ever' as the resort is full of sociable families (we hardly saw the boys to be honest, they made friends as soon as we arrived and were able to just be around the pools playing + hanging out). The resort was very relaxing, we met some great people, had some cracking evenings sat by the bar enjoying the all inclusive drinks. The food was very tasty, always fresh fish, fresh meat, fresh local dishes, lasagne etc, salads and coleslaws - The staff very all friendly. Couldn't have asked for more for the price - we'll definitely go back.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank becki d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AptBalansat-Torremar, Manager at Balansat Resort, responded to this review, 30 September 2013
Dear becki d,

Thanks for your comment on us!.

We are really happy you and your family enjoyed your stay with us.

Every year we are trying to improve. We work hard to surprise and make our clients happy and comments like yours make us be proud of our job. Thank you!

Hopefully we'll see you again in the near future.

Regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Morpeth, United Kingdom
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 25 September 2013

As a fusy individual who has worked in the hotel industry I expect good service, cleanliness and attention to detail.....all of which my partner and I got in abundance. If you want 1st class and luxury go and pay for it elsewhere, but if you want a pleasant holiday in a great place on a realistic budget, book here.
We went as a couple but there were alot of families too, this did not interfere with our peace and privacy, the separate childrens area/pool looked fantastic and appeared to keep the children happy, safe and entertained all day. The beach was wonderful too as well as the efficiency of the transfers/excusions. We did not go with a specific operator but we certainly did not feel left out at any stage of our holiday. The food / restaurant was well laid out, very clean, great choice, a wee bit processed on some things, but overall good. fresh and tasty meals.
I would go back anytime........

Room Tip: Try the prestige apts if you can afford it, if only for the view and position. However I stayed in t...
See more room tips
  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kate O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AptBalansat-Torremar, Owner at Balansat Resort, responded to this review, 30 September 2013
Dear guest,

We really appreciate your comment on us. Thank you!

It's important for us to hear that our clients enjoy their stay . We're glad you have fun during your holidays and we hope to see you again in the near future ;)

Regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 23 September 2013

My husband and myself stayed at this hotel last week and I must say that we had the most wonderful time.

Location could not be better, the food was ample and varied and temperature checked on a number of occasions whilst we were dining to ensure that it was the correct heat.

The staff we encountered were always friendly and happy to help. We stayed in room 111 which overlooked the pool and was basic but clean and well presented, and was away from Casey's bar which would have been my worst nightmare to be near as it is very loud.

The entertainment was at the poolside stage and bar every evening and this ended by 11:00 pm promptly every evening which was ideal for us as we just wanted a really relaxing holiday.

When you walk out of the hotel you are right on the beach which is a beautiful little bay and the fish swim close to the shore so that you can feed them bread.

If you are a couple looking to get away from it all or have a young family who would love the splash pool, beach and early nights you'll love it here.

Room Tip: If you like quiet ask for a room on the Torremar side of the complex and be mindful that there are n...
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Paula H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AptBalansat-Torremar, Manager at Balansat Resort, responded to this review, 30 September 2013
Dear Paula H,

We really appreciate you take some of your time to write a comment on us.

And we all are happy that and your partner enjoyed your stay.

We hopefully we'll see you again in the near future ;)

Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wigan, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 September 2013

Returned from a weeks holiday at the end July / beginning of August after having a brilliant time. We were expecting the hotel to be full with it being the school holidays and so thought that we would be queuing for the buffet food and having to set our alarm clocks for the crack of dawn in order get our all important towels on the sunbeds near the kids pools... BUT NO.... there were never any queues for seating in the restaurant at breakfast, lunch or dinner and always sunbeds available whatever time of day you decided to lounge round the pool (even at 2pm in the afternoon!!). Similarly, we never waited longer than 2 minutes to be served at any of the bars (day or night).
Kids holiday - the splash pool is great and the kids loved the shallow water and slides to play on. There's always sunbeds available for parents however the pool is 'gated' off anyway, so kids can play safely. One point to note however - the kids did get blisters on the soles of their feet from the slides and pool bottom. This was due to them running around frantically for over 5 hours non stop though! It was a bit of a pain though as they had to wear pool shoes for the rest of the holiday. The food available for the kids was great - hotdogs, cheeseburgers, toasties or chips from the snack bar during the day and plenty of choice in the evening in the restaurant. One slight critisism - the chicken nuggets were not made from chicken breast (and I'm not convinced they were actually chicken??!!), but this didn't put the kids off!! The endless supply of free icecream in childrens sized tubs was a god send too!!
Restaurant - plenty of choice every day, always a few meat / fish dishes, plenty of salads, pasta and vegetarian. Food hot and tasty and always plenty on the buffet dishes - lasagne seems to be a favourite dish to serve!
Rooms - we actually stayed in the 'dreaded' room 205 - when the receptionist gave us our key my heart sank (after reading reviews on trip advisor about the horrors of room 205) however I was pleasantly surprised when we opened the room door. The room is basic, but typical Ibizan style, the air con and TV worked (even had kids channels in English - bonus!) and the room was clean, even the bathroom. The views from the balcony were one of the things which made the holiday for us - direct beach and sea view - brilliant! The noise from the Irish Bar below was not overpowering either, granted there was music playing, but it didn't interupt our sleep once, or wake us up (even the kids slept through every night). One point - the patio doors in the bedroom didn't shut / lock properly, but we used the room safe.
We will definitely be recommending this hotel to our friends and coming back for another family holiday here in the very near future! May try out the 'Prestige Apartments' next time!!

Room Tip: Ask for one with a beach / sea view - rooms 204 - 207 - the views are great, especially if you like...
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  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Doherty196
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AptBalansat-Torremar, Manager at Balansat Resort, responded to this review, 30 September 2013
Dear Doherty196,

First of all, thank you very much for your comment.

Seeing that our clients enjoyed their holidays is what make all us be proud of our work.

We are all really happy that you and your family had a blast. I can tell that the nuggets are real chicken ;). As a family business one important thing for us is the nutrition of the kids. They have to eat healthy: vegetables, fruit, proper meat and fish, etc. For that reason we improve the buffet area for this season and we're trying to get better year after year.

Hopefully we'll see you again in the near future.

Regards,

The Balansat Torremar team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Macclesfield
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 17 September 2013

Just returned from a weeks holiday with family and friends. As a travel agent, I have been fortunate to have stayed in some wonderful hotels. We knew what we were getting from reading other reviews and we got exactly what we were expecting. Waterpark is great for little ones, food was pretty good, better than we expected, all inclusive drinks were good, made even better by the lovely barman we encountered at the pool bar virtually every day and every evening. The staff here work so hard and were always lovely. Our apartment wasnt very clean and the floor wasnt cleaned for the whole time we were there so we brushed and mopped it ourselves. That would be my only criticism. We arrived back to Manchester to discover we had lost our house and car keys. Finally got home (having left our car at the airport) and immediately emailed hotel and got a speedy response to say they were in the safe! I asked them to send them to me and were thriled that less than a week later they were delivered to us! Thats service for you! THANK YOU BALANSAT!! We would definitely return here. Beach lovely, nice walks, very relaxing pleasant holiday.

Room Tip: We had apartment 08 which was by the pool. Close to the entertainment area/pool bar but as everythin...
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  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Deborah C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AptBalansat-Torremar, Owner at Balansat Resort, responded to this review, 30 September 2013
Dear Deborah C,

Thank you very much for your comment. As you may know, as a family business we take all the guest comments into consideration to improve year after year.

We are all really happy you and your family enjoyed you stay and we hope to see you again in the near future.

If anytime you have a problem with the cleanning (the maids don't pop up..) please come to the reception and we'll solve the problem straight away.

Regards,
The Balansat - Torremar team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Balansat Resort

Property: Balansat Resort
Address: Puerto de San Miguel | Ibiza, 07815 Port de Sant Miguel, Ibiza, Spain
Region: Spain > Balearic Islands > Ibiza > Port de Sant Miguel
Amenities:
Bar / Lounge Beach Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 Speciality Lodging in Port de Sant Miguel
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Balansat Resort 3.5*
Number of rooms: 125
Official Description (provided by the hotel):
Balansat Resort is a holiday resort located next to the Puerto de San Miguel beach, on the northern side of the island of Ibiza.The resort has everything you need for a lovely family holiday by the sea.Accommodation consists of 125 apartments. Also you may find two large common areas with gardens and swimming pools, sunbeds, a children's park, a snack-bar, a buffet show-cooking and more. Come stay with us and enjoy all these amenities with your family and friends! ... more   less 
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Also Known As:
Balansat Apartamentos Hotel Puerto De San Miguel
Balansat Apartments Sant Miquel De
Balansat Resort Ibiza/Port De Sant Miguel

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