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“Mr”
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BBQ ideal for al-fresco dining
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Very good
10 reviews
BBQ ideal for al-fresco dining
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Overview
Holiday Rental House -
4 Bedrooms, 4 Bathrooms, Sleeps 8
Guia, Albufeira, Faro District, Algarve

Reviews from our community

Very good - based on 10 reviews
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Reviews from our community

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musicmadw...
essex
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Not in Guia”
Reviewed 26 July 2017 for a stay in July 2017

Good Luck finding this place, even our sat nav couldn't find it
I booked this Villa as it stated it was in Guia, a place I love. It isn't and its a drive away from the town, not walking. The villa is a nice size but does need to have a few things done, Barbi, not good. 1 Bowl, with a family of 7 this wasn't good. Towels, only 1 small hand towel until we asked for more, as the cupboard with the towels, iron and iron board was locked., and also No Sunbeds when we arrived on Monday 17th July, we again said something and on Friday we had 4 Delivered.
On the details it states there is Air Con in the Main Bedroom, there isn't. The Agent really needs to change the details as this is false advertising, along with saying the Villa is in Guia. The Air con unit in the top bedroom was broke, I hope that the Landlord has this fixed asap for the other people staying here as it is getting hotter by the day, and the 2 top bedrooms are in the loft so very hot. Overall its a nice place, but as there are so many places to stay I feel the agent/landlord needs to spend some money to get this villa back to a good standard if they want to carry on charging top money for it. The good points, nice size, walking distance to supermarkets and some lovely restaurants.

Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
30 Jul 2017
Thank you for the review, we appreciate your feedback.

On the first issue regarding locations stated as Guia, I gave Holiday Lettings/TripAdvisor the exact address of the location of this property, but they advised that on their system it shows as a residential area of Guia and to put Vale Parra in the street field which I had already done. I did send you a directions link via Google Maps for the exact location which is also on the advertisement, taking note of what you said I will advise guests to note that the location is Vale Parra within Guia Parish.

We note the condition of the BBQ we have advised the owners to purchase a stand-alone one until we can have the brick one repaired in low season. The missing bowls... this was an oversight as the cleaners did not notice on the check out clean, more have been purchased. Towels, Iron and ironing board, this was another oversite of the cleaner she will make sure she leaves them out in future.

Air conditioning is in the top floor bedroom and fans are provided in the other bedrooms. Air con unit on top floor was checked and is working... It cannot be switched on by remote but only at unit itself and guests will be shown how to work this from now on.

Sunbeds have now been purchased.

Sorry for any misunderstanding.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
fes7510
London, United Kingdom
1 review
“Nightmare start to a lovely holiday”
Reviewed 7 July 2017 for a stay in June 2017

My first worry was when the transfer driver met us he said the address didn't exist, after getting past that hurdle I arrived at a decent 4 bed four bathroom town house that sleeps up to 12, which we couldnt gain entry to after 3 hrs of sitting outside this apartment baring in mind I had 4 children under the age of 7, the caretaker and mates done there best to get us inside but the lock was knackered, so something else was sorted which we couldn't gain entry to again we eventually got in to somewhere for the night after midnight with 4 hungry miserable children, next day we was able to enter our premises we paid for, the reprensitive Tina Fielding was very unapologetic neither compassionate, not one phone call to see if we was in ok or whether our holiday apartment was to satisfaction nothing you'd think that would be the least after the awful start to the holiday. After being informed I would be compensated for my first night she and her partner was very rude, I booked an apartment that sleeps up to 12 I had 9 in my party, some how this seemed to be a problem for her and instead of focusing on the problem they chose to focus on me having 9 in my party, I don't remember ever seeing section asking how many people travelling and if I did miss it, I book an apartment that had more than enough space to fit everybody, I'm not the most computer savvy so maybe there was a section. Nevertheless the apartment had more than enough space, for some reason she thought I'd rent a town house that sleeps upto 12 for a couple , if there a was a problem she should of informed me when I booked the transfer because asked for all the personnel coming, even if it was more money or whatever they could of just said instead seemed to accuse me or booking an apartment knowing I'm bringing more people than they thought which I don't see had any relevants because as I said the apartment slept up to 12 that's why I booked it in the first place. Lovely apartment except BBQ was daralic and no iron either. Very cosy you immediately felt at home there very nice community too.

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
26 Jul 2017
This is ours and our property manager version of events.
Unfortunately the lock at the property jammed, this was discovered by the meet and greeter. The manager was informed and tried to rectify, as he was unable to do so he organised a 3-bedroom property with private pool. Transfers to the property via McDonalds with whatever the client wanted was paid for. In the morning, the lock was fixed and transfer back all was sorted.
The client also said the transfer driver had said the property did not exist. Actually, the transfer driver was not familiar with the property as we had to use another company because the client only asked us to arrange transfer the night before. It was not coming up on his sat nav so he rang us for directions. As Tina discussed with the driver it was the client that then stated that the property did not exist?
We was also in contact with the manager throughout their stay to ensure all was good.
Two days before returning home client demanded money back and threatened bad review if we did not pay. As he booked through trip advisor we said any refund would have to be through them to agree correct level of refund, after we received 3 more minutes of non-stop raised voice over the phone & without listening to anything we said, he cut the call.
Rest assured we will never leave any client stranded that's why we prefer clients are met and not just given keys unless they are familiar with property and ourselves.
Nowhere on the advertisement has it ever stated that the property will sleep 12, it is a 4 bedroom property and therefore sleeps 8.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
David R
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Mr”
Reviewed 26 September 2016 for a stay in September 2016
2
people found this review helpful

Perfect location and centrally located in the Albufeira area. Close by the beaches, shopping area, and clubs but far away from the crowds and noise to truly relax. The housing complex is secure to include a parking garage.

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
5 Oct 2016
Hi, Thank you for your kind review, we hope you will be back soon.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
P3ONN
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“An outstanding Villa in a prime location and a fantastic family experience with everything you could need and much more.”
Reviewed 19 August 2016 for a stay in August 2016
1
person found this review helpful

The villa was so ideal as a beautiful base to go and explore the Algarve. A lovely relaxing garden and bbq area and the swimming pool was very clean, spacious and ideal for children of all ages. There was also excellent support every step of the way with a special mention to Tina and not to mention Kevin who were very welcoming and couldn't do enough for you and always there for any questions.
Very impressed and lovely neighbours with excellent Parking available.
The villa had all the immenties and very well kept.
Thanks guys for an excellent holiday base,
Look forward to staying again,
With best regards,
Matt and family.

Value Rooms
Location Cleanliness
Service
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
20 Aug 2016
Hi Matt

Thanks for the great review we are really pleased you liked the property. All the team try to do their best for each client as everyone has different needs and questions. We hope you return again soon.

Kind regards
Tina
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dragannnn
1 review
“Amazing accommodation two families have great time”
Reviewed 20 July 2016 for a stay in July 2016

Town house it's great and I honestly recommend for all futures visitors.
Have enough rooms,amazing back yard and fantastic bathrooms.
Kitchen can give u inspiration for cocking after long day on the beach.
All support is provided from the manager of the house even more that needed.

Value Rooms
Location Cleanliness
Service
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
21 Jul 2016
Thank you so much for your kind review, it is always nice to hear you had a good stay and we hope to see you again soon. Tina
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
A TripAdvisor Member
1 review
Reviewed 7 October 2017 for a stay in September 2017
Google Translation

Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
1 review
Reviewed 18 September 2017 for a stay in September 2017
Google Translation

Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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