This hotel probably was a 5 star hotel in it's day, but certainly not now! There were stains on the bedsheets, towels, and mould covering the shower curtains. The shower base leaked badly and as a result the water pooled into the bedroom where it damaged some of our belongings. The furniture had large damp patches where water had seeped up from the base and the room smelled of damp - this was clearly something that had gone on for a long time.
The air conditioning pulled in air from the shared patio outside, where smokers next door lit up, causing our room to be filled with second-hand smoke! The decor was in a poor state, with cracked and broken tiles with sharp edges sticking out, flaking paint and battered furiture. We were given twin beds (despite asking for a double).
The food was not good, far below the standard of any restaurant we ate at whilst staying in Corfu. The cooked food was so bland, and much of it was served day-after-day until it was gone. There was a sponge cake that nobody seemed to eat, and by the end of our holdiay was going stale, so they soaked it in something and put it in a trifle... eugh.. The salad was OK, so we ate an awful lot of salad, but things like Moussaka, (which you would expect to be tasty in Greece) were overcooked and tasteless. I could have done a better job myself, and I'm not a chef. The drinks (even water) had to be paid for, despite it being half-board (I always thought that meant you got drinks included with evening meal) and the drinks at the pool were expensive.
The pool itself was OK, no complaints there. The majority of the staff were friendly, except for the manager, who swore at me when I went to report a problem. There was also one female on the desk when we arrived who didn't crack a smile, but I'll put that down to grouchy-ness as it was in the middle of the night...
I burst out laughing when we passed the gym for the first time. It was a few sofas scattered around with a barbell and a few dumbells and an exercise bike (all pre 90's by the look of it). It wasn't what I would call a gym. I've got some weights and a bike at home, it doesn't mean I have a gym...
There was no sauna, massages, or evening entertainment. Not that I would have used any of these, given the quality of the other equipment & services. The beach didn't seem to have any evidence of sun beds or anything like that, it wasn't very sandy and it was quite small and always seemed to be full of people so we didn't really bother with it.
The girls in the dinner hall were very friendly. The gardens were nice, and it was only a 10 minute walk to Benitses. The dining hall was also reasonably decorated and had decent furniture, as did the reception. We also enjoyed sitting out on the patio once we'd moved rooms and there was nobody styaing next door. They were really the only assets the hotel had. I expect this is so they could have a good first impression...
I overheard 2 other families talking at dinner and they were making similar remarks as I have above, so it's not us being fussy. We're not fussy to be honest, we've stayed in other "5 stars" in Greece that weren't great, but this one took the biscuit.
Maybe the reason they get to put a 5-star label on the hotel is because of the facilities they have. They had silly things like electric controls on the beds so you could change your posture (these were old fashioned though, and the remote control was quite grimy from years of button pressing), and supposedly an "a la Carte" menu, which we never saw - maybe you had to ask for it and book the day before, because we only ever saw people eating food from the buffet carts. It was all a bit of a mystery, it was mentioned on the advertisement through the rep, but once we arrived there was no evidence of it, not even in the information booklet in the room explaining about the dinner service...
All in all the worst holiday we've been on, and the most money we've ever paid for a 5 star hotel. Not good!
- Official Description (provided by the hotel):
- For a perfect holiday with all the comforts choose your own suite in the most beautiful setting with magnificent sea views. The landscaped setting and feeling of privacy offers an atmosphere of relaxation that you can only find in "COSTA BLU." All our suites are spacious with their own verandas and sea view, over looking the gardens and facing the Greek Mainland. Besides the luxurious suites and wonderful sea view the Costa Blu Hotel offers plenty of facilities to make your holiday, one to remember. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Bookgreece.com and Atrapalo so you can book your Costa Blu Hotel & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Costa Blu Hotel And Suites
- Costa Blu Hotel Benitses
- Ionian Hotel Corfu
- Costa Blu Hotel & Suites Corfu, Ionian Islands