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“Sunny Spain”

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Hotel Vertice Sevilla Aljarafe
Ranked #1 of 2 Hotels in Bormujos
Jersey, United Kingdom
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Sunny Spain”
Reviewed 25 September 2013

Booked this hotel for myself and a group of 6 friends.
On arrival the first impression was 'a lovely hotel'. Very modern and clean. The staff spoke fairly good english, better than our spanish anyway! We had booked breakfast for the 5 days but were informed if you book this at reception it is approx 5 euros per person, but if you booked in the breakfast room it was 8 euros....very odd.
We had booked a family room for 3 adults, choosing the option of one double bed and two single beds. On arriving into the room we had two singles and a sofa bed. The sofa bed had to be dismantled and there was no bed linen or pillows for the third adult. After several calls to reception a sheet and pillow was provided. The hotel was fully booked so could not have the room we requested, though the price was the same.
The room was clean, modern and basic. The bathroom was lovely though, with a fab power shower.
The let down for our stay was the breakfast, it was extremely poor. There was toast, pastries, warm yoghurts and cold scrambled eggs the first morning, no cereals. The second day was bit better with fruit and some ham. The last two days half of the small breakfast room was cordened off and there was only the toast machine, orange juice and croissants, hardly worth bothering. Probably the most limited, poor breakfasts in a four star hotel I have ever had....a shame really as this really let down the hotel. There is no bar/cafe or anything in the hotel either, so if you want a drink you have to go out the hotel for this.
Location wise, it was good for what we had planned for our trip, there is a shopping mall with restaurants, tapas bars etc about a 5 minute walk so were able to eat and drink close by.
We all felt this hotel was more like a self catering room, not 4 star hotel

  • Stayed September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank M T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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380 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (6)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
New York
Level Contributor
43 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed 29 August 2013

This hotel is not actually in Seville. The a/c cuts off when you take your room key out of the wall so when you return to your room it's as hot as a sauna! The bathroom doesn't have a/c at all!
For a new hotel why are separate beds next to each other? They were should be a space between beds!

The computers in the lobby charge 3euro for 15minutes of internet which is just outrageous! Every other hotel I stayed in Spain only charged 1euro for 15minutes.

The water bottles in the room did not have a sign on them saying they were free.

I used the bathrooms in the basement after breakfast and it smelled and half didn't have toilet paper.

Stayed August 2013, travelled with friends
Helpful?
1 Thank edgycoolness
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
Reviewed 10 December 2012 via mobile

Stayed at this hotel b4 end of October while travelling with a group. My only main concern is the performance of dining staff. The area we were assigned at to have dinner is big enough and all set up. Our group was huge ...more than 50 and don't know why the staff won't allow tables beyond half of the area so some of us have to get up prematurely to give way to our travelling buddies... not a good sight. Also too slow I mean really not alert in replenishing buffet, unavailable coffee cups too. Hey, is this what you call hospitality industry? Tell me about not letting people sit and eat at an open table. There's nobody there yet when the staff said its for the Other Group! It was only our group that was there, the other groups were on the other side of the building!

I am disappointed!

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Travlgrl168201
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VerticeHoteles, Departamento de Calidad at Hotel Vertice Sevilla Aljarafe, responded to this review, 17 December 2012
First of all thank you for your interest in our improvement to leave comments. Unfortunately, the feeling you have had for the buffet dinner service. We usually prepare different areas for different groups that have normally, This day there were 2 other groups more than your own. We try, in addition to this, separate by hours the service to be as comfortable as possible for each client.
Of course, we will take note of your comments to implement our overall service talking with managers of the department.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Huetor Tajar, Spain
Level Contributor
99 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 21 November 2012

If you're looking for a comfortable hotel for spending some nights in Sevilla this could be your hotel but it has a handicap, is pretty far away from the city center, must say that the hotel itself offer a shuttle to there twice a day for free. Rooms are almost brand new or really well maintained and clean, roomy and quiet. The bathroom is really full equiped with hairdryer, thermostatic shower and bidet, I only missed the toilet brush but it is usual nowadays not finding this at hotels. Resting is really easy because the area is quiet and calm although parking outside is not so easy as you could think.
The reception is a bit slow due to the fact that as far as I saw is only attended by 1 person and the elevators are really busy at rush hours in the morning because of the groups checking out with their luggages. The breakfast doesn't fit , to my mind, to a 4 stars hotel, I've seen better offer and more food variety in some 3 stars hotel in Seville, don't understand me , the quality is pretty good but there are no so much for choosing, and, if a big group were havind their breakfast before you, it's possible that you have to wait for some dishes a bit.

Room Tip: I was in the 2nd floor and the room was perfectly clean, not noisy at all and comfortable.
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  • Stayed November 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rafaelmsanchez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
197 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
Reviewed 4 November 2012

Bath tub had not been cleaned properly from previous user. Room was cold, no heating and inadequate covers for that temperature. Very noisy. Breakfast was very good but staff playing with the mobile and tables would not be cleared away. This hotel is also out of town. I would not recommend.

  • Stayed October 2012, travelled with friends
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ComdtNexus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VerticeHoteles, Departamento de Calidad at Hotel Vertice Sevilla Aljarafe, responded to this review, 15 November 2012
Dear guest, we regret the inconvenient caused during your recent stay at our hotel Vertice Aljarafe and we thank you your comments because it helps us to improve our products & services.

We proceed to strengthen the control on the cleaning of rooms and bathrooms, to avoid these problems appear again.

The problem of heating has been solved; we regret this punctual incident has caused disorders to you.

We also have taken note about the slowness with the attention to breakfast service; we have sent your comments to the responsible of the service to improve it.

We would like also to let you know that although our hotel is about 6 kms from downtown (City Center) and there are taxi stop and regular local bus lines, we have just implement a free daily transfer service from our hotel to Seville’s city Center for our guests.

Waiting to welcome you again in our Hotel, we send you our best regards.

Yours sincerely
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Bormujos hotels

Level Contributor
42 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 20 September 2012 via mobile

New hotel, very spacious and clean room. Not kettle and fridge but there are plenty of restaurants near by. The factory outlets are within few minutes walk so even if this hotel is far far away yet there are still something to do.

Stayed September 2012, travelled as a couple
Helpful?
2 Thank Sibylistic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Long Beach, California
Level Contributor
76 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 20 July 2012

For what we paid we got our moneys worth. The rooms were large but some of our fellow travelers had a problem with the smell of cigarettes in the room. The very fine pool made the hot days more bearable. But if you want to be near the city center look else where.

Room Tip: Don't be shy to ask for a room that suites your likes.
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  • Stayed July 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Van L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Vertice Sevilla Aljarafe

Property: Hotel Vertice Sevilla Aljarafe
Address: Avenida Republica Argentina 1, 41930 Bormujos, Spain
Region: Spain > Andalucia > Province of Seville > Bormujos
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Bormujos
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hotel Vertice Sevilla Aljarafe 4*
Number of rooms: 132
Official Description (provided by the hotel):
Hotel Vértice Sevilla Aljarafe is a four-star hotel located on the verge of the region of El Aljarafe, in the town of Bormujos. Excellently communicated with Seville by the A-92 and SE-30 motorways, we have a free transfer service to cover the 4.5 miles that separate the hotel from the centre of Seville. Equipped with magnificent facilities, which include swimming pool, restaurant, meeting rooms and padel tennis courts among others, Hotel Vértice Aljarafe is a reference point in Seville for business and pleasure. ... more   less 
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Also Known As:
Hotel Vertice Aljarafe
Hotel Vertice Sevilla Aljarafe Province Of Seville/Bormujos, Spain

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