We stayed at the Tregoninny Farm & Woodland B & B on Sat 30th July 2011. I booked it on the recommendation of another B & B which was full (Spring Cottage B & B) and on looking at the photos on the web site - it looks idyllic and just what we wanted. However - immediately on arrival I realised that something was wrong. The hanging baskets that looked so wonderful on the photos on their web site were full of weeds, as were the flower boxes outside all the windows. There were broken flower pots on the floor where a car had reversed in to them a week or so before our arrival (so we were told later). The gardens have been left to overgrow, there are no lovely flowers in pots anywhere at all - in fact all the pots look a mess as they are just full of weeds. The pond looks an awful mess with pipes and parts lying all around the pond and grass beside it. The windows at the back are a terrible mess with paint flaking off. There was even a dirty broken casserole dish on the wall which remained there for our whole stay. It really was not as advertised at all and a real mess - such a shame as it could be absolutely wonderful.
The bed linen does not look anything like the pictures on the web site and smelt damp and stale - as did the serviettes we had at breakfast. The carpets in the large barn - where some of us stayed - are all marked with various stains and the bathrooms look very tired.
There are piles of furniture stacked up in the room next to the conservatory and generally mess all over the place. The lady who cleans – does leave the rooms very clean – so that’s not an issue and she works incredibly hard – you can see that.
I went to see Colin - the owner - to say how disappointed and embarrassed I was about the place as it was nothing like the pictures on the brochure I was holding up and showing him. To be fair - he was really honest and said he could understand if we wanted to move to elsewhere and apologised and said that he and his wife have separated and they've sold the business but it's taken a long time to go through. Hence the place has not been given the love and care it needs. As there were so many of us (a group of 9), there was no way we could find anything else at 2pm on a Saturday afternoon in school holidays - so we had to stay.
We all agreed that we would have to stay and just overlook the problems and try and make the most of the night we had there. We only stayed 1 night - I cancelled the 2nd night my family were going to stay on as I did not feel comfortable staying.
Colin did clear up the pots that were left broken and in pieces by the time we came back to the B & B that evening after a trip out - so he had tried to tidy up, but there is so much to do - it really will take a long time to knock it back in to shape. Even if there were some lovely flowers in the hanging baskets and window boxes - which don't cost the earth - it would have made a difference - but really - the place needs a huge amount of TLC again to bring it back up to what's being advertised on the web site.
We did stay for breakfast as that was included in our price - and to be fair - that was fine - nothing startling but just fine. The linen serviettes did smell awful though - again as if they'd been left damp. We did laugh about it as we drove out of the place - but - to be honest - it's not as advertised and people should be aware.
Once the new owners knock it in to shape - it will be back to a lovely looking B & B I am sure.
Good luck to Colin and I feel terrible about their situation and wish him and his family the best of luck in the future. But really felt I should warn other people who may be thinking of staying to not expect it to look as it does on their web site as it clearly does not any longer. A real shame.
- Also Known As:
- Tregoninny Farm And Woodland Tresillian, Cornwall