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“Anniversary weekend”

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Loch Melfort Hotel and Restaurant
Ranked #1 of 1 Arduaine B&B and Inns
Certificate of Excellence
Glasgow, United Kingdom
Level Contributor
36 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Anniversary weekend”
5 of 5 bubbles Reviewed 17 March 2014

Booked this last minute after reading some nice reviews, 2 nights stay B & B and we ate their restaurant both nights. The surroundings were stunning, views from room and lounge area excellant, very nice for relaxing. Had walk round the gardens and enjoyed the lovely viewpoint. Hotel staff were exceptionally friendly and helpful, in particular when I left some belongings including my bank card the hotel got them returned to me at home promptly, which was greatly appreciated. The atmosphere in the restaurant was relaxed but elegant and the quality of the food was first class, as was the service received from James 1 and James 2. Next time we will try staying in the Cedar Wing which looked lovely.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank 192nectar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GlasgowHugh, Owner at Loch Melfort Hotel and Restaurant, responded to this review, 20 March 2014
Many thanks for posting a lovely review amd we are so glad you had a special anniversary weekend. We look forward to welcoming you back here again soon.
Kind regards
Rachel and Calum
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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707 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (229)
Date | Rating
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English first
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 bubbles Reviewed 11 March 2014 via mobile

I was given a groupon voucher to visit the Loch Melfort hotel. My girlfriend and I stayed for 2 nights over the second weekend in March.

When being shown to the room, the views from the private balcony were breathtakingly beautiful and we had our own private field of highland cows 20 yards from the window. The room was very comfortable and had all the basic requirements. The shower, however, never seemed to get any hot water. The signs in the bathroom ask you to run the water for 2 minutes but even after 10 there was none to be seen.

We booked in to the restaurant for dinner the first night and were asked to sit in the lounge for a drink first and to order. The drinks were extremely overpriced with a single jack daniels costing over £6! The food was also at the higher end of the price scale, my steak costing £30! I also had the pheasant starter which was one of the most dissapointing dishes I have ever been presented with in a restaurant. For the high high price, I was presented with 6 pieces of very dry, very small crumbs of meat, one tenth of a carrot, one tenth of an onion and a pint of veg stock. I understand the restaurant is AA red rosette but as someone who has worked the red rossette restaurants before, it was very overpriced for the quality. Needless to say we went In to Oban the next day and had dinner in town which was a third of the price and more satisfying!

The service was ok from staff, however during dinner we sat for over 10 minutes with our plates in front of us empty. When there were no more than 8 tables In I found this strange as the dining room staff opted to tidy and set empty tables instead of providing service to the customers present. We ended up getting up walking out without as much as a "how was your meal" or a "thank you".

In summary, we enjoyed the hotel within the room but when it came down to other parts of the hotel it didnt cater to what we would have expected ie a reasonably priced, filling, satisfying dinner and a comfortable welcoming bar area to relax in. Had the rooms been part of a hotel with a more affordable, laid back atmosphere then we would return but in future we will be going somewhere we feel more comfortable and less pressured to act 'posher' and higher class than whats natural.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LightningCap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GlasgowHugh, Owner at Loch Melfort Hotel and Restaurant, responded to this review, 17 March 2014
Many thanks for writing a review and I am sorry that you felt your stay on this occassion did not meet our normally excellent levels of service and satisfaction.
Kind regards
Rachel and Calum
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Scotland, United Kingdom
Level Contributor
38 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed 5 March 2014

Stayed on a last minute two night trip and after a scenic and fun journey from Ayrshire arrived at the hotel. As previous reviews the motel style building doesn't look great from the back on arrival. We were a little early for our check-in but we decided to nip in to the hotel for a look and were warmly welcomed and checked in and shown to our room in the Cedar Wing (the motel style building). On entering the room on the ground floor the first thing that strikes you is the amazing view out of the patio doors on to the water and the 3 Highland Cows grazing in their field.The room was clean and a good size with two chairs at the patio doors so that you can sit and stare at the view . The bathroom was clean and the level access shower had plenty of room and was modern. There is a small tv in the room with 10 channels.

We booked dinner on the first night and we were told to be in the lounge half an hour before dinner. The lounge was like a big living room with a lovely wooden fireplace. A polite and friendly young guy presented us with a menu and took our drink order to start our evening. The menu had an a la carte and bistro options. The a la carte menu was quite expensive with most main courses around about £25 we opted for a couple of options from the Bistro menu which were around the £10 mark so very reasonable. We were invited to the dining room just as our starter was ready. The dining room is simple and clean with big glass windows that look on to the water. The food was excellent. The only slight issue with dinner was how quiet the dining room was and the music could have been slighter louder just to ensure you didn't feel that you were listening to everyone's conversation.There was only about 4/5 tables at dinner so perhaps when it is busier the general conversation noise would be enough. But this is only a small gripe and didn't deter from a lovely evening. The other plus side from dinner was how reasonably priced drinks were. A real plus that we didn't discover till checking out an paying the bill.

We had a great nights sleep in a large bed which was one of the most comfortable I have ever slept in. We put the extra heater on in our room on the first night which was stored in the cupboard and provided a nice bit of extra heat on a wild and windy night. The next morning we had breakfast which was a simple continental with cereal fruit and croissants, We ordered some cooked breakfast and this was freshly made and tasty. The only slight down to breakfast that we entered the dining room just after 8am and nobody was about to serve and no bowls were available for Cereal. Just a very minor oversight as nobody had noticed us arrive for breakfast. After breakfast we had a nice walk down to the water. Luckily we had our wellies as the weather had been very wet and the path was very muddy.

After a good day visiting Oban and the Sea Life sanctuary we came back to the hotel and the room was well made up again and fresh toiletries and towels had been provided. After another good sleep we had another nice breakfast. After spending a couple of hours enjoying the view from the room we left this lovely hotel.

Overall a very relaxing and peaceful stay, only one note to be aware of is the water is from a private supply so was slightly brown in colour but tasted great.

Room Tip: All rooms in Cedar Wing face the Water.
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gary3459
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GlasgowHugh, Owner at Loch Melfort Hotel and Restaurant, responded to this review, 17 March 2014
Many thanks for your very comprehensive review and we are so glad you enjoyed your stay. We look forward to welcoming you back here again soon.

Kind regards
Rachel and Calum
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
glasgow
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 bubbles Reviewed 4 March 2014

We recently stayed on a Itison deal, DB&B. We bought the deal as it said you can take your dog, which we did. We were staying in the motel like accomodation part of the hotel, called the Cedar Wing, which was a good sized room with patio doors that opened out facing towards a beautiful view (as well as some Highland cattle!). Room had the usual tea & coffee making facilities, tv with 8 channels and bathroom wih shower. The hotel provided extra towels for the dog and some dog biscuits and charge an extra £8.50 for the extra cleaning involved after you leave which is fair enough. The main part of the hotel is very nice, lovely sitting room with real fire and dining room with gorgeous views. The staff serving were all mostly fairly youngish and were helpful, friendly and well mannered. We had our meal from the Winter Bistro menu and it was really enjoyeable, well cooked. I have taken a star off as the room was cold even with the extra heater that was in the room on, the bathroom in particular was cold during the night! Having stayed in other hotels that allow dogs into the bar area is a definite plus for us, but unfortunately not allowed at this hotel and the rule about putting them in the car when you are in the main part of the hotel and not being allowed to leave them in the room when you go for dinner in the hotel is reason enough for us not to go back I'm afraid. We weren't informed about this proviso when booking and wouldn't have booked had we known, but that's our own bug bear and no doubt other people won't see this as a problem. But, all in, thanks to the staff for a nice stay.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank miwi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GlasgowHugh, Owner at Loch Melfort Hotel and Restaurant, responded to this review, 17 March 2014
Many thanks for your lovely review and it is a shame that you either did not read on our website or were not informed correctly about where dogs can and can't go. All dogs are welcome in bedrooms but not in public areas. We have had too many issues with other guests not liking dogs or having allergies to allow total access unfortunately.

Kind regards
Rachel and Calum
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glenrothes, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 2 March 2014

Spent two nights in the Cedar Wing. Great views over the Loch. Nothing to see at night as no light pollution. Totally pitch black. No issues with room or anything. The room was cozy, we had to turn the heating off at night.
Excellent choice of seafood dishes as well as Venison, steak etc. All well presented.
Staff very attentive and friendly.
Enjoyed a nice dram on the sofa next to the log fire. Visited Oban and took the ferry to Mull for the fun of it.
Would like to go back in the summer when the nights are longer.

Stayed March 2014, travelled as a couple
Helpful?
1 Thank AuldAund
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GlasgowHugh, Owner at Loch Melfort Hotel and Restaurant, responded to this review, 17 March 2014
Many thanks for your review and we are so glad you enjoyed your stay. We look forward to welcoming back to enjoy the long summer nights!

Kind regards
Rachel and Calum
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
71 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 bubbles Reviewed 1 March 2014

A sublime location with easy access to the islands, Oban and many picturesque places to visit. Every room has a lovely view. The staff are polite and helpful and the owner lives on site so any problems are quickly resolved. It's a great base for a variety of hobbies (we took our telescope as this is dark sky territory and simply amazing compared to the rest of the UK) like photography, fishing, walking, cycling, whale/dolphin watching to name a few. Good for both families (play area outside) and for couples or singles looking to get away from it all. As others have mentioned, there are a couple of quirks but you are in the middle of nowhere and the positives far outweigh the negatives. Good food and wine selection too, with the traditional bar full of Scotland's finest. Location could be an issue if you want nightlife or lots of choice of eating as you need a car. However, everything is provided on site so there's no need to travel.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank NightOwl1968
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GlasgowHugh, Owner at Loch Melfort Hotel and Restaurant, responded to this review, 17 March 2014
Many thanks for your lovely review and we are so glad that you enjoyed your stay, quirks and all! We hope you come back and see us again soon.

Kind regards

Rachel and Calum
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glasgow, United Kingdom
Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 bubbles Reviewed 26 February 2014

Stayed in Cedar Wing last week, it is certainly not new, being built in the '70's? A gale was blowing and the room was really well ventillated and cool! As was the rest of the Hotel. Could not get hot water ( evening time or morning ) and have subsequently heard this has been an on-going problem at the Hotel for a number of months! That is not acceptable and should be rectified. Food was good but Dinner Main course could have fed 5000! Can't be helping their profits! Would like to recommend but cannot, until they fix the boiler! It is not on!

Room Tip: You have to pay a supplement to be in the Main Building......probably worth it, if there's hot w...
See more room tips
  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank S P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GlasgowHugh, Owner at Loch Melfort Hotel and Restaurant, responded to this review, 27 February 2014
We are so sorry that you found your stay disappointing. Like the rest of the country, we have been hit by terrible gales this winter but to try and ensure all the rooms are kept warm and cosy, even when the wind is blowing at 80mph outside, every bedroom has an extra heater and extra blankets in it. You would have been very welcome to ask for more. We are bemused by your water problem. We have two boilers, both of which have 100kw capacity and operate year round. Plenty of boiling hot water for everyone. They are centrally located and you are asked in a polite notice in your bathroom to run the tap if you are at the furthest end of the Cedar Wing when we are quiet as it will take time to come through the pipes. You are the first complaint we have about this, so we will investigate and make sure that it is not a problem specific to the room you stayed in.
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Additional Information about Loch Melfort Hotel and Restaurant

Property: Loch Melfort Hotel and Restaurant
Address: Arduaine, Arduaine PA34 4XG, Scotland
Region: United Kingdom > Scotland > Argyll and Bute > Arduaine
Amenities:
Bar / Lounge Beach Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access
Hotel Style:
Ranked #1 of 1 B&Bs / Inns in Arduaine
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Loch Melfort Hotel and Restaurant 3*
Number of rooms: 25
Official Description (provided by the hotel):
The finest location on the West coast of Scotland awaits visitors to experience this hotel and it's award-winning restaurant, the perfect place for a relaxing holiday or short break at any time of the year... as long as you can put up with the amazing views, the fantastic food, the log fire in the lounge and the selection of malt whiskys! ... more   less 
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Also Known As:
Hotel Loch Melfort
Loch Melfort Hotel And Restaurant Arduaine, Scotland - Argyll And Bute

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