We stayed in the Cedar Wing and the views from the rooms at Loch Melford are just wonderful. The rooms are quite well fitted out (maybe a slightly larger TV would have been good) and the room sizes appear quite ample. We had a king size bed, although it was in fact two mattresses put together it was very comfortable. The staff here are very nice too. They are all genuinely friendly and attentive to everyones needs. However, there are some drawbacks. The most annoying was that the water in the bathrooms is quite a bit lacking (as mentioned in other reviews on Tripadvisor) but if you have read those reviews you are prepared for that and therefore we accepted that this would be an issue and took an all in one shampoo/shower cream. For us, with less water coming through (but certainly hot enough) it just took longer to shower. But the very annoying thing for us was the TV system. It appears to have the basic TV package (which was fine for us) but it is run from a central system somewhere and every few minutes whilst you are watching the TV the picture goes off, then comes back on again, then you can see number popping up on the screen as though someone is putting the channel number in. Then is comes back to you programme, then 5 minutes later (if that) it does it all over again......very annoying! We found that we could hear people in the room below us talking first thing in the morning and every time they shut their patio doors they slammed it but that is not really the hotels fault? The maintenance that is required on a hotel like this will be never ending and it is generally kept up very well, the reception, lounge and dining rooms are stunning. However, some of the finish in the bedrooms is not up to the class of the rest of the hotel, doors are tired - marks, gaps in grout etc. and the bath panel is just a bit of wood screwed on but it serves its purpose and looks acceptable. The staff service your room each day with lovely new towels, coffee, tea, milk, toilet roll etc. and this is lovely. It would have been nice if they had taken the obvious dead bug out of the bath when they serviced but overall it was really nice how they serviced the room. The quality of the food here is good BUT........yet again it losses it's edge on some things (much like the rooms) they really should stop buying catering packs of sliced loaf, rolls and pre mixed salads & vegs etc. It definitely takes away the quality of a hotel when it could buy or make big homemade style loaves and slice it up or buy something pre-sliced that appears homemade instead of the obvious cheap heavy toast or heavy bread rolls. Just a dribble of dressing on the salads would add something. The other drawback we found is these offers that the hotel are giving. Yes, they are great and it is the reason we decided to go to Loch Melford but the free food on the first night or food up to £20 for your first meal or whatever the offer is that you have been given should be scrapped. If you have an offer you will have your meal in the Bistro area of the hotel which is much different to the main hotel restaurant. It is a bit like eating in your local garden centre cafe crossed with a pub! You have a different menu to anyone else visiting from the local area and (although the staff treated you well) it makes you feel like your in the cheap seats when in fact had we been given options we would quite happily have eaten in the main restaurant if we have been offered a percentage of say 10% off or something. Maybe this is something they should think of as I would not have purchased the offer with the food option if I had know the set up. If not maybe they should just scrap the food from their offers. We ate in Oban on the second evening because this first night food offer gave us basic foods that were nice but not super so we went elsewhere. Put off by the first restricted menu! There is much here that I feel takes away the edge for this hotel ..........would I visit again.........YES I would! This is still a lovely hotel.......made special by the position it is in and the staff within it. I do think that they should try to address some of these issues that would really give it that finish but we relaxed, walked, clambered on rocks, explored the area and I really do wish them every success when they do find that edge.
- Official Description (provided by the hotel):
- The finest location on the West coast of Scotland awaits visitors to experience this hotel and it's award-winning restaurant, the perfect place for a relaxing holiday or short break at any time of the year... as long as you can put up with the amazing views, the fantastic food, the log fire in the lounge and the selection of malt whiskys! ... more less
- Reservation Options:
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- Also Known As:
- Hotel Loch Melfort
- Loch Melfort Hotel Arduaine, Scotland - Argyll And Bute