This is a really good independent hotel with excellent customer service and staff. Prior to arrival we were emailed asking if there was anything they could do to ensure our stay was comfortable, which was a nice touch. This high standard of customer care continued throughout our stay.
The hotel is in a really good location for exploring the Cairngorms National Park, with the ski resorts only about 15 minutes away.
We ate at the hotel restaurant both nights and never felt the need to try other restaurants as the food here was so good. The various soups we tried during our stay were a particular triumph, and the sticky toffee pudding might very well send you to Heaven! The waiting staff really knew the menu and were able to make some good recommendations. The breakfast was equally good giving you a wide choice among both continental and cooked options.
This would be a 5 star review but sadly the dated décor in our room (105) marred the experience. The faded 1980's Laura Ashley chintz of our room, was not in keeping with the tasteful modern décor in the reception/restaurant/bar etc. The mattress was soft, lumpy and in need of urgent replacement. This small room seemed even smaller due to the oversized/excess of furniture. Although I'm sure the bathroom was clean it didn't feel clean due to the tired, worn fixtures and fittings. The shower was nothing more than a trickle. I understand that some bedrooms have been given a makeover - so my advice would be to check when you book and ask whether you're allocated to one of the updated rooms.
Once all bedrooms are modernised this will be a hotel of true distinction. I'd definitely stay again for sure, but would ask for one of the updated rooms, even if it meant paying a little extra. That said our stay was fantastic and the customer service amongst some of the best I've ever experienced.
- Official Description (provided by the hotel):
- Arriving at The Boat Hotel for the first time can be compared to returning as house guests of a close friend, where needs are anticipated before arrival and the welcome is genuine. Where else can you wear your Hunter wellies at 8am, golf spikes at 3pm and dress up or down for dinner? But while we offer our guests comfort, some luxury and indulgence, this is not a stuffy hotel where you can’t sit on the furniture or let your kids enjoy themselves. Nestled in a tranquil picturesque setting deep within the heart of the Cairngorms National Park, near Aviemore, lies the historic and unique award-winning Boat Hotel & Bistro. Adjacent to the renowned Boat of Garten Golf Club, we boast 2 AA Rosette food and stylish yet relaxing accommodations with exhilarating views. The Boat Hotel is a place where you can relax and enjoy your well deserved leisure time, then put your feet up. Hotel Highlights: * Dining options - 2 AA Rosette Bistro & Bar Dining * Range of guestrooms including king bed, deluxe garden terrace & four poster junior suites * Child friendly hotel near Landmark Forest Adventure Park and kids stay & eat free * Meeting & events facilities for up to 65 * Close to the Cairngorm Ski Resort and adjacent Boat of Garten Golf Club Events Diary. Whether you're looking for an active or relaxing break, an inspirational meeting or private dining venue for your next event, planning a fabulous wedding, looking to indulge in a glass of your favourite tipple by the log fire or simply join us for some of the best food in the Cairngorm National Park. The Boat Hotel & Bistro combines historic charm with modern facilities to provide the leading destination and first choice country retreat hotel in the Aviemore area. ... more less
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- Also Known As:
- Boat Hotel Of Garten
- The Boat Hotel Boat Of Garten, Scotland