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“We went twice!”
Review of The Blue Bell Inn

The Blue Bell Inn
Ranked #3 of 46 Restaurants in Stanley
Certificate of Excellence
Cuisines: British
More restaurant details
Restaurant details
Dining options: After-hours, Breakfast, Delivery, Reservations
Description: The Blue Bell Inn Stanley's Hidden Gem! Located on Kiphill in Stanley on Beamishburn Road opposite the South Causey. All our food is locally sourced where possible & cooked fresh to order serving traditional pub classics throughout the week & carvery on a Sunday serving a selection of roast meats. Children are more than welcome with outdoor areas for playing, outside seating with great views and large car parking to the rear of the Pub. Our Bar serves a wide selection of drinks including beers, spirits, soft drinks and wines from around the world.
Reviewed 7 August 2014

The initial visit was because it was nearest to where we were staying but the food was very good and service ok, indeed it wasn't busy at all and we don't like waiting for food. We tried the Causey Inn the next night but it didn't compare to the Blue Bell so we went back and equally good food once more. Again not busy and I can see why people say there is no atmosphere but if your idea of a good meal out is peace and quiet in a well decorated pub with decent food give it a try.

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Thank MrandMrsSJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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388 - 392 of 502 reviews

Reviewed 5 August 2014

How this gastro pub has declined since it changed hands earlier this year! Previous owners ran a friendly pub which could be relied upon for good food and Bon homie. The change was apparent from entering and the evening continued to go down hill from there. Staff were inexperienced and no one was at the helm to steer this floundering ship. We walked out after 2 hours of poor service and still no food. We migrated to the Hill Top where the excellent service and good food saved the weekend from disaster!
I suggest the new owner and staff engage in some training before they go bust...and quickly!

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13  Thank Jaaz1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 August 2014 via mobile

Visited for Sundays lunch, sat waiting at bar for around 10-15 minutes to be shown to the table we had reserved, which hadn't been cleared away after the last occupants. As we could see how busy they were (huge queue at other side of bar - although no one seemed to be serving really) we placed our order at the bar at the time of arrival. Starter arrived in a timely manner and was very nice however waited quite sone time for our main. Enquired at bar how long this would be and I was told probably 10-15 minutes, after 15 minutes still no food therefore I asked again to be told it wouldn't be long. Table next to us were served their meal despite coming in after us, they sat for almost 10 minutes with no knives and forks before they could get the attention of the waitress. Table opposite were served a main meal even though they hadn't received their starters, this was then taken away by staff and taken to 3 different tables to check whether it was theirs. When my meal did eventually arrive it was the wrong meal however we had waited so long we didn't want to complain despite actually paying an additional supplement for leg of lamb which we never yet received. There seemed to be no recognition by staff that things were going horribly wrong. Another table waited so long for staff to take their desert order they had decided not to bother ordering in the end, then another 3 staff came over to ask for their order. No organisation to the whole running of the place - shambolic. Shame as the food wasn't actually too bad once eventually received.

9  Thank Christine J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 August 2014 via mobile

Not like it used to be! What a disappointment this was. We have visited this establishment year on year. Apparently in April of this year(2014) it's changed ownership and boy dose it show! We arrived around 7:30 to be told we would have to wait until 8 to place an order for food - we decided to have drinks and wait, we waited and waited and waited some more! At 8:50 we decided that enough was enough despite our complaints falling on deaf ears. A party that had arrived half an hour after us we severed their food - we were still waiting. To be fair there were two large(ish ) party's in eating but if you know you have a busy night ahead then at least ensure you have enough staff to ensure you have happy customers. Would I go here again - hell no!!

10  Thank Christine W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 August 2014 via mobile

My boyfriend and I ate here and thought the food was lovely. We both had burgers which were very good size portions. Only complaint is that the service is very slow; took 45 minutes for our food to arrive and there were only us and three other tables in there.

3  Thank xAngel1508xx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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