My parents-in-law-to-be suggested we check out this venue for a weekend as a possible wedding venue. I had some girlfriends who said it was stunning and lovely and also recommended it.
It must have gone down hill since they stayed there as it was very disappointing! Here was our experience:
- stains on bedsheets
- unclear what is complimentary in the room and what is extra
- reception closed at 7pm, no help available after this
- a hair in my partner’s pasta at lunch
- a piece of plastic in my ice cream at dinner
- blackened and burnt bacon for breakfast, sent back, and then charged for the replacement bacon! (Which we could not eat either.)
As it markets itself as an eco-lodge, it was also disappointing to see a diesel-run electrical generator, and those annoying automatic fly sprays in the bedroom that spurt chemicals out every 7 minutes.
The staff were young, friendly and nice, but not trained in the 5-star gourmet service supposedly on offer. There was no manager or leadership in sight, so they were just doing their best. Unpolished is one word that comes to mind.
When I told the receptionist the next morning about our stay he immediately deducted last night’s dinner from the overall bill, saving us $191. This was appreciated, and, we still spent a total of $1055 for three of us to stay one night, including the water taxi.
Needless to say we won’t be getting hitched there, or going back any time soon. I hope they can sort the management and marketing out (is it an eco-lodge, a backpackers, or a 5-star hotel?!) as it’s such a stunning spot it could be wonderful.
- Official Description (provided by the hotel):
- Awaroa Lodge in the heart of the Abel Tasman National Park has no direct road access so it is essential you arrange transport prior to your stay; our friendly Lodge team can assist you with options, pricing and bookings. Transport is available from Kaiteriteri, Marahau or Totaranui by sea shuttle or water taxi or from more or less anywhere else at the top of the south (or Wellington) by fixed wing plane or helicopter. Just minutes from the Abel Tasman Coastal Track, the lodge offers a remote and spectacular coastline with magnificent scenery, wildlife and native terrain in pristine condition. The lodge 's 26 rooms consist of standard, superior and family suites featuring an ensuite, bar fridge and tea and coffee making facilities, with views of picturesque wetlands and native forest. All guests are encouraged to appreciate the natural surroundings. We make this a little easier without the distractions of modern day life - no mobile phone coverage or in-room televisions make this the perfect place to totally get away! Enjoy the lodge's facilities including a cosy fireplace in the library, internet access, an organic garden , where our onsite restaurant and outdoor pizzeria source the freshest ingredients. Let our team at the activity desk arrange your guided tours. Explore the natural surroundings by tramping or sea kayaking or just laze on the golden sandy beaches of Awaroa Bay. Awaroa Lodge is the ultimate secluded getaway perfect for a romantic escape, family holiday or unique group experience. ... more less
- Reservation Options:
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- Also Known As:
- Awaroa Hotel Abel Tasman National Park
- Awaroa Hotel Nelson