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“Well worth the visit!” 4 of 5 bubbles
Review of Picos de Europa

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Picos de Europa
Ranked #8 of 13 Speciality Lodging in Potes
Cornwall, Uk
Level Contributor
83 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
“Well worth the visit!”
4 of 5 bubbles Reviewed 11 July 2014

Having read the recent reviews I am absolutely stunned....I stayed for two nights with 5 friends on a motor biking holiday and found Alberto and his wife wonderful.
On booking in, he noticed the red bandana still around my neck and asked if I had been to the running of the bulls in Pamplona and was suitably impressed to see the photos of me actually doing it!
He spent a lot of time telling us the history of the hotel and how it was almost destroyed by Franco's supporters in the thirties because his grandparents were Republicans, so I can only assume that if you don't engage with him then he will not with you!
As for the breakfast, it was the best and most plentiful that we had encountered throughout a 2 week tour of France, Andorra and Spain...so again a big thumbs up!
Finally he even kept us updated on the World Cup scores and gave alternative bike routes through the Picos.
A great stay and am contemplating going back in September with my Fiancée.

Room Tip: This is a great place to stay if on motor bikes or walking. Make sure that you take the time to eng...
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  • Stayed July 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Service
Helpful?
Thank Daniel M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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31 reviews from our community

Traveller rating
    3
    18
    8
    1
    1
See reviews for
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Business
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (3)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Lancashire
Level Contributor
30 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 bubbles Reviewed 2 July 2014

I booked for 2 nights in June 2014 but left after a couple of hours.
I was so disappointed with the standard of the hotel and the manners of the staff/owner.
The booking was made through booking.com whose policy is that to cancel you must give 7 days notice, how do you know what a place is like until you arrive as the reviews seem reasonable.
Having had to pay for the 2 nights I left and checked into a far better hotel close by that was cheaper, even when walking in of the street.
I've tried to recover one nights cost from the Hosteria Picos de Europa but the management refuse to refund as they say I was offered a suite, room 203, as compensation. I find this very strange because the room I was given on arrival before any complaints were made, was, room 203!!
The hotel is dated, the staff very dismissive and generally there is not a welcoming feel to the place.
The secure parking for my motorbike that other reviewers mention was on the path next to the entrance to the hotel!
I was unable to open the balcony door, reluctantly the receptionist show me that a hard pull was all that was required which means that from the outside all that is required to open it is a push!
Would I book this place again?....only if I wanted to pay over the odds for an inferior hotel.

  • Stayed June 2014, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank Tallulas-dad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PICOSTOUR, Propietario at Picos de Europa, responded to this review, 16 July 2014
Google Translation
Este señor hizo la reserva a traves de Booking.com, para dos noches una habitacion doble con baño, al haber suficientes habitaciones libres en atencion a Booking se le dio una suite a precio normal estabecido. Han estado toda la tarde en la habitacion hasta que al atardecer deciden irse, se les pregunto por el motivo, y en ningun momento se quejaron ni del precio ni de ninguna otra cosa, solamente que querian continuar viaje, por este motivo y por no haber anulado con anticipacion se les cobro las dos noches. Han sido infinidad de veces las que se han puesto en contacto conmigo para que les devolviera el importe de la segunda noche, como no es justo el proceder de ellos y mas aun con amenazas, una de ellas segun Booking que lo publicarian en Tripadvisor, cosa que ya lo habian hecho. Si les han enviado algun correo como me han comunicado, no es mi culpa, yo lo unico que he hecho es comentar lo ocurrido, En Tripadvisor acabo de ver un comentario que precisamente sea por ellos, de personas que saben como tratamos a los huespedes y personas que quedan como amigos.
Lo mismo que el cliente tiene sus derechos en reclamar si les dejasemos sin habitacion a su llegada y tener nosotros que buscar alojamiento en otro Hotel similar o superior, con el mismo derecho creo que estamos nosotros a cobrar lo que por justicia nos corresponde. Este señor si hubiese encontrado deficiencias, lo que tenia que haber hecho es hacer una reclamacion y haberlo comunicado automaticamente a Booking., cosa que yo hice al ver este problema, llamar al momento.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
south west ireland
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 bubbles Reviewed 25 April 2014

Stayed one night here, the room was fine but the gruff lack of any welcome or kindness was unbelievable, and that was despite my husband and I trying to be positive and friendly about the owner's hotel. After reading reviews of great welcomes and generous breakfasts from other reviewers,we were about to be disappointed badly. I have given at least 7 reviews and all were positive. I do not like to complain unless really necessary. But after 2 years of travels in all parts of the world, and 3 weeks in Spain,we received the meanest breakfast ever. One really thin slice of ham and cheese each,and 3 tiny discs of toasted bagette,a yoghurt,1 piece of fruit and tea and coffee.But this was his dearer breakfast of 7 euro each, not the cheaper 5 euro one apparently.
To finish off when we got the bill he added on nearly 7 euro in tax.This had never happened in all the other accommodation, either included or a minimal amount. A rotten experience of being fleeced for no reason despite paying well for the room.
.

  • Stayed April 2014, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
4 Thank meggie1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PICOSTOUR, Propietario at Picos de Europa, responded to this review, 26 April 2014
Google Translation
Estos señores de nacionalidad irlandesa, oculto sus nombres para no perjudicarles, pero como comprenderan se quienes son sin que ellos se hayan identificados. Son como ustedes pueden comprobar los unicos clientes que han dado comentarios negativos, ya que los desayunos son identicos para todas las personas, simplificando han hecho este comentario simplemente porque no querian pagar el IVA. Ya que esta desglosado en la factura, pero en la ficha de admision lo tienen incluido.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Potes hotels

Nijmegen, The Netherlands
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed 23 July 2013

Nicely situated at the end of the old town. Parking was not a problem. The room we got was perfect: a separate room with couch and tte bedroom big enough. Good bed: we slept well. Service was very friendly. Nice bar though not much frequented by guests the time we were there. Good host to talk with (Spanish, English, German). Nice aquardiente on stock. Breakfast was not inexpensive but very good. No elevator but only one floor high.

Room Tip: Rooms are different so ask to see them.
See more room tips
  • Stayed June 2013, travelled as a couple
    • 4 of 5 bubbles
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    • 4 of 5 bubbles
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    • 4 of 5 bubbles
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    • 5 of 5 bubbles
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    • 4 of 5 bubbles
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Helpful?
3 Thank Jan3Buster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Loch Lomond Scotland
Level Contributor
47 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 12 December 2012

Stayed for the 3rd time in 5 years. the location is excellent, the rooms are lovely. The owners are happy to chat and open the bar. There is fantastic walking in the area - and driving the mountain roads is entertaining.

Room Tip: If you want a quiet room, go for the rear. The front rooms are lovely but get traffic noise since it...
See more room tips
  • Stayed September 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank Gallous-lassie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed 22 October 2012

We needed a hotel on this side of the national park and found this one through a website for "Motorbike friendly" accommodation. It is a classically cool place, the proprietor is very relaxed and friendly, the rooms are spacious, the bed was very comfortable after a long day riding around the mountains.

We ate in town for dinner and had breakfast at the hotel, just for convenience, it was a very nice and generous breakfast with great coffee so I was in heaven.

Spanish buildings have wooden shutters on the windows so no matter if it is hot or cold the room is very comfy, the noise is deadened and you can black out the room for a sleep in if you want.

There was no problem with communication with a mix of Spanish and English on both sides we got through everything. Even googling the next hotel in Pamplona to make sure the satnav would find it was not a problem.

  • Stayed September 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank KenVeed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hebden Bridge, United Kingdom
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 24 September 2012

The hotel is very easy to find, as it's by the side of the main road, and there's a large free public car park next to it where it was always easy to park.We stayed here for six days, and had a Junior suite, room 104 on the first floor. We had a very welcome sitting area with small fridge and a kettle, a modern bathroom and a separate comfortable sleeping area with a desk. The temperature was in the 30's some days, but our room was always cool and comfortable because of the wooden shutters over the windows. We had no trouble sleeping even though the room overlooked the main road. The hotel was very clean. We had the full breakfast each day which consisted of strong coffee, or English breakfast tea, a slice of tasty local cheese, a slice of cured ham, toasted baguette, butter, jam, a large slice of sweet melon, a fruit yoghurt and a sweet pastry or cake which was good for elevenses! The owner is a mine of useful information about walks in the area. Potes is fantastic for walking, and has lots of good places to eat. There are also interesting local churches and a famous monastery.

  • Stayed September 2012, travelled as a couple
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
Helpful?
1 Thank Marie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Picos de Europa

Property: Picos de Europa
Address: Calle San Roque 6, 39570, Potes, Spain
Region: Spain > Cantabria > Potes
Amenities:
Bar / Lounge Free Parking Suites
Hotel Style:
Ranked #8 of 13 Speciality Lodging in Potes
Price Range (Based on Average Rates): £
Hotel Class:2 star — Picos de Europa 2*
Number of rooms: 15
Official Description (provided by the hotel):
The Hotel has 15 centrally heated rooms with en-suite bathroom and television. It enjoys excellent views over the village of Potes and the Eastern Massif of the Picos de Europa,with Pena Vieja (the highest peak of Cantabria)in the background. Also available in the hotel is a breakfast room with a comfortable area to sit and relax,as well as a lounge bar,a reading room with library and an attractive patio-garden. We also have modern 4X4 vehicles for touring the Picos de Europa National Park. ... more   less 
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