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“Noiceless & Nice Home stay...!!!”

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United 21 Resort Chail
Ranked #11 of 14 Hotels in Chail
Baroda, Gujarat
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Noiceless & Nice Home stay...!!!”
Reviewed 15 March 2014

**Good points about Hotel---
- Good location, away from crowded area.
- Very silent Beauty.
- Good Staff,
- Good Service,
- Nice & Tasy Food
- We stayed there for 2 nights, but after 2 night stay, we think, we should stay some more days here.
- Definatly I will visit again.
- Shiv Temple near Hotel is Amazing place.
- All rooms are Mountain view facing.
- Really confort stay.
***Points where they need to be Improve---
- Only one think dissapointed me is Hot water in Bathroom. There is no any central water heating system like boiler, there is a water heater in individual rooms. So we can get limited quantity hot water. for more hot water we have to wait for another 1 or 1.5 Hrs (Because of cold weather).

Room Tip: Avoid 1st floor rooms to get good mountain views.
See more room tips
  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pareshkumar P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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60 reviews from our community

Traveller rating
    20
    28
    5
    3
    4
See reviews for
28
18
Solo
0
Business
0
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • Any
English first
New Delhi, India
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 8 March 2014

I went to Shimla and then to United 21 resort,Chail.
The resort gives you a different feel away from crowded Shimla,its really peaceful and resort provided you nice balcony view of whole mountain-valley range.
The resort staff was really helpful and provided excellent service within minutes they will get you whatever you have asked for.The food was good was a bit expensive.
Only drawback is its located remotely so you can't roam much.
Would recommend stay out here for Couples or Solo traveler and certainly not for kids as nothing much to explore for kids.

Room Tip: all rooms have valley view balcony rooms so not a big concern
See more room tips
  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Umang2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 12 January 2014 via mobile

We visited chail on 10th of this month and stayed in united 21 resort, we saw reviews in trip adviser and decided to book this resort,I thank staff and manger mr sandeep rai who looked after us very well,room was nice with good valley view,food was good and room service was quick,I personally advice everyone to visit this resort.....

Stayed January 2014, travelled with family
Helpful?
1 Thank Manoj M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sandeeprai2013, Manager at United 21 Resort Chail, responded to this review, 13 January 2014
Dear Sir,

Greetings!!!

At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to United 21 Resort, Chail. It has been pleasure taking care of you..

I am pleased to know that you were satisfied with your experience of our services and facilities.

At United 21 Resort Chail, it is our constant endeavour to provide you with high standards of personalized service and efficiency. The growth we’ve experienced over the years is because of customers like you, who faithfully support our business.

We appreciate your trust, and we’ll do our best to continue to give you the kind of service you deserve.

I look forward to meeting you during your next visit to United 21 Resort, Chail and would be delighted to assist you with any requirements.

Thanks & Regards,

Sandeep Rai
Manager Operations – United 21 Resort, Chail
Mobile : +919805003483
E-Mail : sandeep.rai@panoramicworld.biz
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chandigarh, India
Level Contributor
36 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 9 January 2014

Location is the key...ultimate Sunrise view from the room balcony....Valley with lush green Forest around is mesmerizing ..Rooms are spacious and clean..Staff is highly cooperative ...Food is Good with limited options though out of which many of items are refused , buffet depends on occupancy....Bonfire is on request ...overall a Worth visiting place

  • Stayed January 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
Thank hinaparg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sandeeprai2013, Manager at United 21 Resort Chail, responded to this review, 10 January 2014
Dear Sir,

Greetings!!!

At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to United 21 Resort, Chail. It has been pleasure taking care of you..

I am pleased to know that you were satisfied with your experience of our services and facilities.

At United 21 Resort Chail, it is our constant endeavour to provide you with high standards of personalized service and efficiency. The growth we’ve experienced over the years is because of customers like you, who faithfully support our business.

We appreciate your trust, and we’ll do our best to continue to give you the kind of service you deserve, also we have taken your feedback regarding adding more items in menu and the same will be implemented at the earliest.

I look forward to meeting you during your next visit to United 21 Resort, Chail and would be delighted to assist you with any requirements.

Thanks & Regards,

Sandeep Rai
Manager Operations – United 21 Resort, Chail
Mobile : +919805003483
E-Mail : sandeep.rai@panoramicworld.biz
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 January 2014 via mobile

Stay - Dec 1st week for 2 nights
Pros -
1. Ideal for relaxing weekend with spectacular view of valley and lot of privacy.
2. Fast room service with tasty food. Limited menu items. Try himachal food. Gajjar halwa is salivating.
3. Washroom fittings, size gives it a premium feel. Room size is also adequate.

Cons
1. Very less furniture in room around bed. Toiletries inadequate. No hair drier, blower in room. Was told at checkout,it is available on request. Why can't they write a note in washroom?
2. First hotel to not have papad in menu and not serving too.Juice glass size is a joke. Tandoor not working and hence no tandoor starters or rotis. Sucks.
3. Heater too small for the room and an old antiquated piece.
4. Hotel is not lively and lacks staff enthu. Also this is located on shimla chail highway and not anywhere near to chail. No shops around and nothing to do.

Bargain hard and include breakfast as complimentary with specific qs on how many dishes will be served as complimentary.

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank amitvjti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sandeeprai2013, Manager at United 21 Resort Chail, responded to this review, 10 January 2014
Dear Sir,

Greetings from United 21 Chail !!!

Firstly we regret for the inconvenience caused to you.

It has been our privilege to have you Guest stayed with us at United 21 Chail. We have always been earnest in our endeavor to extend very best of the United 21 hospitality to our guests.

We also regret for the inconvinience caused to you regarding the limited menu items, toiletries & small heater.

We have taken up your comment on briefing the entire staff and to be more proactive in providing superior services to our esteemed guets. We assure you the same won't repeat in future.

We appreciate your trust, and we’ll do our best to continue to give you the kind of service you deserve.

We look forward to asuring you our best of services and attention at all times.

Thanks & Regards,

Sandeep Rai
Manager Operations – United 21 Resort, Chail
Mobile : +919805003483
E-Mail : sandeep.rai@panoramicworld.biz
Report response as inappropriate
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
new delhi
1 review
Reviewed 20 December 2013 via mobile

Chail: a place where u can go for peace and relaxation... that was what i was looking for.. And United 21 did the needful in every way.

The location is the best... with amazing view of the valley.. you can just sit and relax on the roof... or ur balcony...

Rooms were spacious. Clean.. neat.

Food was gud with quick service.

Staff was friendly and very helpful

Overall the perfect hotel to be away from you busy life and have a time out.

Thanks to everyone in the hotel who made the stay perfect for me..

Stayed December 2013, travelled with friends
Helpful?
Thank manasc1987
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sandeeprai2013, Manager at United 21 Resort Chail, responded to this review, 3 January 2014
Dear Sir,

Greetings!!!

At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to United 21 Resort, Chail. It has been pleasure taking care of you..

I am pleased to know that you were satisfied with your experience of our services and facilities.

At United 21 Resort Chail, it is our constant endeavour to provide you with high standards of personalized service and efficiency. The growth we’ve experienced over the years is because of customers like you, who faithfully support our business.

We appreciate your trust, and we’ll do our best to continue to give you the kind of service you deserve, also we have taken your feedback regarding adding more items in menu and the same will be implemented at the earliest.

I look forward to meeting you during your next visit to United 21 Resort, Chail and would be delighted to assist you with any requirements.

Thanks & Regards,

Sandeep Rai
Manager Operations – United 21 Resort, Chail
Mobile : +919805003483
E-Mail : sandeep.rai@panoramicworld.biz
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chandigarh, India
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 3 December 2013

Nice view from hotel. its located in very nice location. Away from market. Very beautiful view from balcony.Rooms are excellent and staff is very cooperative. Food is good but there are little choices in menu. Please add some more items in menu.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ArpitNeelam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sandeeprai2013, Manager at United 21 Resort Chail, responded to this review, 5 December 2013
Dear Sir,

Greetings!!!

At the outset, I would like to thank you for giving us the opportunity of hosting you during your visit to United 21 Resort, Chail. It has been pleasure taking care of you..

I am pleased to know that you were satisfied with your experience of our services and facilities.

At United 21 Resort Chail, it is our constant endeavour to provide you with high standards of personalized service and efficiency. The growth we’ve experienced over the years is because of customers like you, who faithfully support our business.

We appreciate your trust, and we’ll do our best to continue to give you the kind of service you deserve, also we have taken your feedback regarding adding more items in menu and the same will be implemented at the earliest.

I look forward to meeting you during your next visit to United 21 Resort, Chail and would be delighted to assist you with any requirements.

Thanks & Regards,

Sandeep Rai
Manager Operations – United 21 Resort, Chail
Mobile : +919805003483
E-Mail : sandeep.rai@panoramicworld.biz
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about United 21 Resort Chail

Property: United 21 Resort Chail
Address: Village Jungle Bhalawag, Chail Kufri Road | Po Janedghat, Tehsil Junga, Chail 173217, India
Region: India > Himachal Pradesh > Chail
Amenities:
Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites
Hotel Style:
Ranked #11 of 14 Hotels in Chail
Price Range (Based on Average Rates): £
Hotel Class:3 star — United 21 Resort Chail 3*
Number of rooms: 23
Official Description (provided by the hotel):
United 21 Chail, Himachal Pradesh, a 3 star resort is located at Chail Kufri Road, Himachal Pradesh. Perched at an altitude higher than Shimla amongst lush deodar trees, the resort offers a cool and invigorating stay. Rooms are spacious with a dedicated sit out balcony. Guests can have a superb view of the mountains of Churadhar. The resort has a fine connectivity from Shimla airport and Chandigarh Airport which are at an approximate distance of 63 kms and 120 kms respectively. Popular tourist destinations include Chail Palace, Wildlife Sanctuary and a host of adventure activities. ... more   less 
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