nice place for foodies, photography lovers, people who want to relax with family. Big rooms, nice food is the usp. i have been there for four nights in june 14. i suggest everyone to there once it will be good experience.More
- Free Wifi
- Free Parking
nice place for foodies, photography lovers, people who want to relax with family. Big rooms, nice food is the usp. i have been there for four nights in june 14. i suggest everyone to there once it will be good experience.MoreShow less
Thank you for sharing your experience with us. As per your review we would able to make out that you must have stayed in one of our Family suite or Premium Deluxe room, which are very spacious, & among them Room Number 307 is a best room because it is having a 360 degree view of the valley. Apart from our rooms, our service & food is also tasty & affordable.
Hope to see you soon at hotel again :)
Hi everyone. Actually I stayed here in November 2010. At that time it was very newly refurbished. It is located 4km before the town of Chail. But this is a good option as there are 4 hotels only in the town. We were on 3 motorbikes & found a suitable place to park them. The rooms & toilets are very well maintained. That was an off season, only 3 rooms were occupied, but the service was prompt. As it was off season, not all the items in menu were available immediately. Few were available handy n for few we had to hold little patience. The regular food items are good. Inside the hotel, the ambience is good, lobby n the common dining area was very neat n clean. The special attraction was their open terrace towards the valley. One can have break fast while watching the stunning lush green valley, the poly-house nurseries, etc. During dusk you can see sun set very clearly. It has ample of parking space in front. In short it was value for money with such an average budget. From April to Aug its peak season & the rooms are packed. The tariff may also vary. I went to Chail for 2nd time in August 2012 & tried luck with this hotel, but it was packed. I stayed in another hotel. The manager was very cooperative, staff was not very professional though, but again may be due to off season most of them were on off. So it may not be right to judge on their on-season staff.
Hope this review would help. Keep traveling n keep exploring places we have not been.
Firstly I would like to thank you for writing this review, even after 3 years of your stay in our property. I really hope that you had a really nice experience. The location is the USP of our hotel, as we are having a direct view of sunset from most of our rooms. One can also get a beautiful 360 degree view from our terrace. The best valley view you can get from our Premium Deluxe rooms, which are situated at our third & fourth floors. Apart from our rooms, our service & food is also tasty & affordable.
We really see forward to serve you again in season time, you can contact us in our official website to get the best rates.
I live in panchkula.Planned a drive till sadhupul with my family however stretched it till chail .Stayed in this hotel for a night.The guy on the reception at night was rude.Service and staff was good.Enjoyed the view from the balcony.However chail can be hot and recommend the hotel to have fans installed.We had a hard time sleeping due to no fan.The toilet in the room was mess.Enjoyed the scenic beauty and calmness.
Thanks a lot for your review. It is very shocking for us to know that the guy at the reception was rude, because we never got a review like that before. Most of our guest prefer to have their meals on the terrace so that they can enjoy direct valley view, along with the sunset. If you want to have good view from rooms we prefer you to go for Premium Deluxe rooms, as they are having a very beautiful view of the valley. Your feedback about the fan installation is genuine, and we also installed fans in our 90% of our rooms, but in some of the Deluxe rooms, this needs to be done. We assure you that this work will be done by your next visit :)
Seeing forward to serve you again.
Visited with Family. I called them to check if it is possible to early check-in. They understand my concern and allowed early check-in. Unlike other hotels there, They are not rigid and never say no for anything. Hospitality was nice - Food awesome. Room service was perfect. Terrace view is just perfect. Going for chail and this is a must visit. We were unknow to this place and they helped us. Price wise this is good hotel.
Hi Venus K
Thank you for sharing your experience with us. he location is the USP of our hotel, as we are having a direct view of sunset from most of our rooms. One can also get a beautiful 360 degree view from our terrace. We usually give food hygiene the utmost priority. Many of our customers appreciate our hotel because of the view they get from room, balcony & terrace. The best valley view you can get from our Premium Deluxe rooms, which are situated at our third & fourth floors.
Seeing forward to serve you again in future.
Hotel is below expectations....food is not upto the mark....owners should make this place more lively...stand on terrace and look below there is hell lot of garbage lying down....i request to the owners to make proper arrangements for dumping and instruct staff to keep surrounding clean. Jungle livein is much more better and there food is something to die for.
Dear Jayan M,
We promise to take up your complaint with utmost concern. Many of our guests were having same problem, as they did nt get much of the recreational activities to do in the hotel earlier. After which we introduced table tennis table & carom to our hotel, and also, we are having a plan to introduce internet facility & billiards table which will make the hotel more lively for our customers.
The arrangement for providing the proper dumping area near the terrace is a nice idea, which will make surroundings & nature clean. The request is being forwarded to our higher management for their review.
Your feedback about the food is being taken, & forwarded to our Food & Beverage department for the improvement purposes, & we will make sure that we serve better food quality than Jungle Livein on your next visit :)
Hotel is situated in nice location,but speaking about the hotel and its service,I must say half of our trip was spoiled due to it.our stay is for 2 days and 2 nights.The hotel rooms were not that much great,rooms were full of insects and we faced the water problem also as we didn't get the hot water.Coming to staff,i never saw such irresponsible staff in any hotels.we ordered the food of our choice,they took 2 hours to serve the food,to our shock they completely changed the menu which we ordered and served us which we didn't orderded.When we questioned them about it,they put blank faces,instead of asking sorry argued with us.Later coolly confessed that they forgot the order. Will never recommend this hotel to anyone.
We promise to take up your complaint with utmost concern. We were shocked to have a such negative review, which is especially connected to our service & food, because as per our records, & earlier customer feedback's, guests have given us the best reviews for our food & service. We request you to kindly share your booking ID and travel agent details with us for investigation / clarification.
As per our records and policies we haven't experienced any such incidence, as we truly and dearly believe in providing topmost care and attention to our guest. We are dedicated towards giving our customers a wonderful experience.
Kindly do mail details to: firstname.lastname@example.org