I travel to Celaya several times per year for work. This hotel is our standard corporate location, and although not entirely up to a US standard of stay, it does meet the basic needs nicely and without much inconvenience. There are no major US-based chains in Celaya (Casa Inn and the somewhat nearby Fiesta Inn are Mexican hotel chains).
The parking is not overly ample, but it does have some security provided with an outside staff who manually lifts and lowers the security gate for the parking lot at night. As I normally have a driver to and from the airport and plant, it doesn't factor to me too much, but I appreciate the extra security nonetheless.
When you come into the reception area, you will be met with helpful staff and a small-ish lobby area. You can have help with your luggage or handle it yourself, of course. The personnel at the reception desk are always friendly and helpful. I have found their English-language skills very adequate, with never a problem with understanding. They do a good job of providing adequate talent here. Reading some other reviews is puzzling, but I am a very experienced global traveler, and I suppose I might have more tolerance and a kinder ear for non-English speakers. The room rate is respectable, but expensive for what you might expect in Mexico.
Rooms are decently sized and comfortable. I find that beds are quite firm, but I like that. The pillow selection is poor in terms of variety in my opinion, but you will find that they have some very large and hard pillows which I think are completely useless for sleeping and some other smaller pillows which are somewhere in between foam and feather in terms of feel and thickness.
Cleanliness in the room is average and age is showing its toll. The furniture is decent and functional. The carpets are definitely showing age, as the last room I used had some definite wear and the throw rug next to my bed needed to be replaced badly. Corner rooms (ending in 01 or 17) are larger than interior rooms.
The bathroom is sufficiently large and the showers are decent in terms of pressure and hot water availability. Cleanliness is average, but the age and severe use of the equipment is showing. They need to de-calcify the shower heads and glass panels, as I sometimes get a bit of a creepy feeling when showering in them. Not to mention the needle-like piercing of the water from the shower. LOL!
Breakfast is decent with a fair buffet and a cook-to-order area which seems to rotate between omelets and pancakes. The only problem I have found with the omelet station is that the cook doesn't often speak very good English. Coffee is strong, but good. Japanese selection is interesting addition (see below). I find that the restaurant at night is below-average, but they have a bar and an outside patio which is good when the weather cooperates (which it almost always does).
Finally, the hotel is very often booked completely, and may be hard to reserve a room without advanced planning. This is because of the crazy expansion going on in and around Celaya, especially the Japanese and related companies. For this reason as well, you will find that there will be a lot of Japanese guests and that the breakfast buffet has a large Japanese section for you to choose from. It will seem unusual unless you know this ... it will be screaming at you when you walk in and find that 95% of the people at breakfast are orientals!
- Official Description (provided by the hotel):
- Casa Inn Celaya Hotel is a 5-Star hotel, located inside an open shopping center, on the main Avenue Torres Landa with the best location in town. It has great meeting room capacity for up to 500 people. The hotel has all the commodities one could ask for. A business center, with internet access, printer, fax, copier machine. It has an international restaurant with a menu and buffet, and a nice and cozy lounge. ... more less
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- Also Known As:
- Casa Hotel Celaya