We've stayed here previous years and it was fine, but looks like it has gone terribly down in the past few years. Granted the night was only around $30 US, but totatlly not worth it. Much better to pay double for a MUCH better place to spend the night. First, the everyone at the front desk is super slow and don't know what they are doing. We bought some Primera Plus tickets for a trip we were taking and it took the lady over 30 min to write up the tickets for 4 people. The rooms are small, very small. There is no AC, but they do have a fan (ours was really loud). TV with cable was nice, and the WiFi worked in the room- which was the only good thing. In previous years the WiFi only worked in the lobby or outside the rooms. There was no shampoo or lotion provided, no water or cups, and the toilet barely flushed. No hot water, despite our complaint, the guy at the front desk simply said "there should be some". What really made it bad was that they lost my sister's key to her room and they wouldn't admit it. They refused to give her a new room, or even less- issue her a refund. Never staying here again!
Property: Hotel Gomez de CelayaAddress: Calle Jose Maria Morelos y Pavon 101A | Col. Centro, Celaya 38000, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Guanajuato > Celaya
Ranked #20 of 23 Hotels in Celaya
Price Range (Based on Average Rates): £
Hotel Class:2 star — Hotel Gomez de Celaya 2*
Number of rooms: 61
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