We booked a double room in Lismore House Hotel for 15th Sept last July as we are attending a wedding nearby. We have our credit card number by phone. A few days before the event we got a phone call to say that we were being moved to a guest house and that they could not accomodate us - we got no reasonable explanation and the response to our letter of complaint was very off hand - beware - a booking is only a booking as long as it suits the Lismore House Hotel
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