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“Has Potential - But Needs to Try Harder!”

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Lismore House Hotel
Ranked #2 of 2 Hotels in Lismore
Dublin
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Has Potential - But Needs to Try Harder!”
Reviewed 22 August 2007

Four of us stayed in the new Lismore House Hotel in August 2007. We are already well-sold on the beauty of Lismore, and are frequent visitors, and so were delighted to hear their was a new hotel in the village.

Whilst the refurbishment of the building has been very nicely done, the hotel feels like it is not finished. Examples: No sign-posting around the doors - and the layout is extremely confusing, as it is an old building. The keycard system on both rooms was defective and problematic, and the beeping was very annoying and no doubt disruptive to other guests! These are small things that seem to have been neglected.

In terms of the service levels, whilst the staff are very friendly, they appear to be untrained, which is a cardinal sin. For example: Our table for breakfast was not set. The waitress did not ask how our eggs were to be done, nor did she offer tea / coffee. The toast and tea arrived about 20 minutes after the breakfast, etc. etc. And this pretty much happened on both mornings we were there!

OVERALL - Must try harder! They should be over-delivering at this early stage, rather than underdelivering!

  • Liked — Central location in Lismore, a magical village!
  • Disliked — Price / Unfinished Touches / Lack of Staff Training
  • Stayed August 2007, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank RonanMc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (21)
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Additional Information about Lismore House Hotel

Property: Lismore House Hotel
Address: 1 - 2 Main Street, Lismore, Ireland
Region: Ireland > Province of Munster > County Waterford > Lismore
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Lismore
Hotel Class:3 star — Lismore House Hotel 3*
Number of rooms: 29
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