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“Dirty, Disgusting, Don't Stay Here”

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Crystal Inn & Suites
Ranked #10 of 18 Hotels in Galloway
Hackettstown, New Jersey
Level 4 Contributor
35 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Dirty, Disgusting, Don't Stay Here”
Reviewed 24 February 2014

Stayed overnight for a Kanye West Concert. Sheets were dirty and disgusting. Sheets thin - didn't look like they had been changed - nail polish stain on one of them. People in room next door made alot of noise until 4am..Spend more and stay somewhere else.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Donnalee357
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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53 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
Boston, Massachusetts
Level 3 Contributor
20 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 10 February 2014

I just stayed there in 2nd week of February 2014 with my wife and another couple and one 3 year old we booked 2 rooms at best price just before 2 days of traveling booking was easy and they change room from two queen size to one king size bed easily.

Clean rooms bathroom small dining table and chairs in room, LCD, and interior look very nice newly paint inside.

owner is very gentle and nice hot Breakfast included I will recommend 100%

Room Tip: No pool but they planning for summer picnic table for breakfast in summer
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  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank Hardik P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Orlando, Florida
Level 5 Contributor
74 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 17 November 2013

very nice people but very run down property. Beds bad...sheets thin and pillows yucky, rooms is stuffy and smelly, electric sockets cracked and wires exposed.. and people outside at night noisy and rude. Do your self a favor and go next door.

Room Tip: A different hotel
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  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank davida70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore
Level 5 Contributor
59 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 29 August 2012

Somewhat clean room. Wifi works. If you just need a room to sleep in, it will do. Abt 20-30 min drive into Atlantic City.
Breakfast consisted of pastry that is really stale. One of the pastry looks like it has bite marks. There was a mysterious Idd call charged to the room. But by the time we realised it we are 16 hrs flight away so we decided to let it go.
Service at the front desk was lacklustre. The young man was more keen on playing his playstation in the room behind the front desk.

  • Stayed May 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AmRightHereNow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
argyle ny
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 July 2012

booked online, requested king bed got double queen and told no king and i could go to another hotel....there was a king room 2 doors down that was available my entire stay....one bed was sagging in the middle....had to have my key card reactivated EVERY day cause after 11am it would no longer work....front desk is locked at all times and NO ONE available 12am - 6am for anything! all vending machines are at front desk.....not sure how housekeeping is we did not allow anyone in to clean.....all workers were very hard to understand and they had hard time understanding me

  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank staceyArgyleNy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Baltimore, Maryland
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 July 2012

Sub standard hotel.. Worst experience.. stuffy, smelly, bad owners.. please dont waste even a single dollar

Room Tip: None just avoid this place
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  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bahadur S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jacksonville, nc
Level 4 Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 June 2012

This is more a motel than a hotel, there are barely any amenities in this facility. Apparently the facilities have been renovated but there was very little done to improve the rooms. The rooms were and slightly unclean. One of our bed’s box spring was breaking and it felt like it could break off completely at any minute. The remote in the room was not sync’d to the tv, we could change channels and volume but we could not turn the tv on and off. There was no iron or ironing board in the room. I had to ask twice for one to be brought to my room but it was never delivered.
Normally this room would sell for little over $40. a day during the week. We paid much more than that since it was during a holiday weekend. At $40 a day I would call it a great deal and would not expect much more than what I found; however, if they are charging over $100 for weekends I would expect much more.
The free breakfast consisted of orange juice, coffee, tea and pastries like doughnuts and turnovers.
What they call a Laundromat is a closet with one machine (washer and drier) which didn’t work.
I would not stay here again unless I am traveling alone and strapped for cash.

  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lucas R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Crystal Inn & Suites

Property: Crystal Inn & Suites
Address: 346 E White Horse Pike, Galloway, NJ 08205-9565
Region: United States > New Jersey > Jersey Shore > Galloway
Amenities:
Free Breakfast Free Parking
Hotel Style:
Ranked #10 of 18 Hotels in Galloway
Price Range (Based on Average Rates): £
Hotel Class:2 star — Crystal Inn & Suites 2*
Number of rooms: 36
Reservation Options:
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Also Known As:
Crystal Inn And Suites

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