We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Disgusting”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Crystal Inn & Suites
Ranked #10 of 18 Hotels in Galloway
Smithville, New Jersey
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Disgusting”
Reviewed 1 August 2014

Do not stay here, room was filthy, dead bugs, lock did not work on door,noises from everything,mice outside, stray animals, bed was nasty, dirty bathroom, 2 small towels, no toilet paper, had repetitive complained and Owners did nothing, refused me a refund,did not stay.. contacted BBC and county health department, this rat hole should be shut down

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LuLu2665
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

53 reviews from our community

Traveller rating
    6
    8
    21
    6
    12
See reviews for
12
23
3
6
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
Manahawkin, New Jersey
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 June 2014

We stayed in other area hotels while trying to find a new home in the area. So many of the area hotels either charge a fortune or are barely worthy of an animal due to the uncleanliness of the rooms. The Crystal Inn was very clean from the grounds to the parking lot and all the way to our room. The hotel staff was not only friendly and helpful but they were ready with a smile no matter what you asked of them. During our family stay we saw several rooms being remodeled and it appeared to us that nothing was being overlooked. The new owners really appear to be giving this hotel a bright New beginning. We will definitely tell our visiting friends and family to stay at this affordable and clean hotel.

Room Tip: The new owners seem to have invested in each room so they should all be a good choice.
See more room tips
  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Julie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hackettstown, New Jersey
Level 4 Contributor
35 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 24 February 2014

Stayed overnight for a Kanye West Concert. Sheets were dirty and disgusting. Sheets thin - didn't look like they had been changed - nail polish stain on one of them. People in room next door made alot of noise until 4am..Spend more and stay somewhere else.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Donnalee357
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boston, Massachusetts
Level 3 Contributor
21 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 10 February 2014

I just stayed there in 2nd week of February 2014 with my wife and another couple and one 3 year old we booked 2 rooms at best price just before 2 days of traveling booking was easy and they change room from two queen size to one king size bed easily.

Clean rooms bathroom small dining table and chairs in room, LCD, and interior look very nice newly paint inside.

owner is very gentle and nice hot Breakfast included I will recommend 100%

Room Tip: No pool but they planning for summer picnic table for breakfast in summer
See more room tips
  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Hardik P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Orlando, Florida
Level 5 Contributor
74 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 17 November 2013

very nice people but very run down property. Beds bad...sheets thin and pillows yucky, rooms is stuffy and smelly, electric sockets cracked and wires exposed.. and people outside at night noisy and rude. Do your self a favor and go next door.

Room Tip: A different hotel
See more room tips
  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank davida70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore
Level 5 Contributor
59 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 29 August 2012

Somewhat clean room. Wifi works. If you just need a room to sleep in, it will do. Abt 20-30 min drive into Atlantic City.
Breakfast consisted of pastry that is really stale. One of the pastry looks like it has bite marks. There was a mysterious Idd call charged to the room. But by the time we realised it we are 16 hrs flight away so we decided to let it go.
Service at the front desk was lacklustre. The young man was more keen on playing his playstation in the room behind the front desk.

  • Stayed May 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AmRightHereNow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
argyle ny
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 July 2012

booked online, requested king bed got double queen and told no king and i could go to another hotel....there was a king room 2 doors down that was available my entire stay....one bed was sagging in the middle....had to have my key card reactivated EVERY day cause after 11am it would no longer work....front desk is locked at all times and NO ONE available 12am - 6am for anything! all vending machines are at front desk.....not sure how housekeeping is we did not allow anyone in to clean.....all workers were very hard to understand and they had hard time understanding me

  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank staceyArgyleNy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Galloway
0.2 mi away
Garden State Inn
Garden State Inn
#3 of 25 in Absecon
437 reviews
0.8 mi away
Country Hearth Inn Atlantic City/Galloway
0.0 mi away
Clarion Inn & Suites Atlantic City North
Show Prices
Show Prices
Show Prices
2.0 mi away
Red Roof Inn & Suites Atlantic City
1.2 mi away
Relax Inn
Relax Inn
#11 of 18 in Galloway
115 reviews
0.3 mi away
Travelodge Atlantic City
Travelodge Atlantic City
#9 of 18 in Galloway
209 reviews
Show Prices
Show Prices
Show Prices

Been to Crystal Inn & Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crystal Inn & Suites

Property: Crystal Inn & Suites
Address: 346 E White Horse Pike, Galloway, NJ 08205-9565
Region: United States > New Jersey > Jersey Shore > Galloway
Amenities:
Free Breakfast Free Parking
Hotel Style:
Ranked #10 of 18 Hotels in Galloway
Price Range (Based on Average Rates): £
Hotel Class:2 star — Crystal Inn & Suites 2*
Number of rooms: 36
Reservation Options:
TripAdvisor is proud to partner with Expedia, Ebookers, 5viajes2012 S.L., Odigeo, Hotels.com, Cancelon and getaroom.com so you can book your Crystal Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crystal Inn And Suites

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing