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“Great place to stay!”

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Neptune Pwani Beach Resort & Spa
Ranked #2 of 6 Hotels in Pwani Mchangani
Certificate of Excellence
Munster, Germany
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Great place to stay!”
5 of 5 bubbles Reviewed 29 January 2014

We had a wonderful week in this Hotel.
The rooms are beautiful, clean and big. The bed was so comfortable that I wanted to bring it to Germany :) The food was delicious and you had a wide choice, also as a vegetarian. They have a beautiful, big garden (depending on where your room is located you really have to do some walking to get back to your room) and a great pool to relax. The staff is very friendly.
There is only one thing that I did not enjoy that much - the beach.
The beach boys are really annoying and it is hard to go along the beach without being bothered by them to buy stuff, being invited to visit their shops or to be asked to be their girlfriend. We did a snorkeling tour with "the Eddie Murphy Gang", some boys offering tours to different places and it was okay. The price is much cheaper than the Hotels prices.
We were not very interested in joining the animation, so I cannot say to much about it.
It is all-inclusive, and so is the clientel of guests, if you know what I mean...
All in all - great to have some days to relax and chill out!

  • Stayed December 2013, travelled with friends
    • Value
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Helpful?
1 Thank juliaivana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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841 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (117)
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English first
London, United Kingdom
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 14 January 2014

We were a party of 12 family members spending 5 nights in 2014 at Neptune Pwani and were well looked after by the Managers as well as all the staff. There was plenty of choice at the restaurants and the waiters were all well courteous. Our requests were generally met with the response Hakuna matata.

R SHAH

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RAJSHAH1956
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Johannesburg, South Africa
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 8 January 2014

This was our second trip to Zanzibar and we decided to stay at Neptune again. Our second encounter was just as awesome as our first. We also met others who were also back at Neptune for a second or third time.
So well kept and lovely people!

  • Stayed December 2013
    • Value
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    • Service
Helpful?
1 Thank Julie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wetteren, Belgium
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 8 January 2014

A week in paradise

Some like it hot, some like it cool…. The best way for a cool holiday is at Zanzibar and of course in the utmost and standing full Neptune Hotel. We spent our New Year's holiday here last week.
Hot but nice climate, always sunny…. and a bit windy.
The hotel is one of our best in the range we’ve ever been in Africa.
Personnel is very attending, gardens, pools, restaurants are cleaned the whole day long.
The rooms are very large, all with sea view and in a few meters of beach, pool and resto’s.
Food has a nice variety, although some more international food could be presented.
Don’t miss their professional massage team!

Room Tip: Suites are just 30ft from the beach and even closer to the pool!
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  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank xavierdewulf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Johannesburg, South Africa
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 8 January 2014

The room was spotless, well appointed and comfortable. The bathroom was clean and spacious. The room was serviced daily with turn down service. The food was buffet style but excellent with a snack bar and consistent supply of local drinks and soft drinks. The food was good for a vegetarian and I believe with notice they would cater for vegans too. The staff are friendly, attentive and willing - possibly the best service ever received at a resort restaurant. The beach is pristine as are the swimming pools. I cannot recommend this resort more highly.

Room Tip: Sea view will be great but the garden/sea view is honestly fine too. Perhaps try to stay away from t...
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  • Stayed January 2014, travelled with family
    • Value
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Helpful?
Thank JeraJade
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Durban, South Africa
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 2 January 2014

My family and I stayed at Neptune Pwani Beach over Xmas 2013, and had a great relaxing stay. we had a problem with our Aircon, which was later replaced as apposed to servicing it, the housekeeping was of a superb standard, the proximity to the sea was awesome, BUT, be careful of the sea urchens. the food is typical of the Club Med resorts, plentyful, but of a bulk nature. the pools were wonderfully refreshing, and always clean!!!!!!!! the one downside is the harrasment from the vendors on the beach who battle to accept no for an answer, and we landed up having some stern words with a few. the service from all the staff was great and attentive. a good stay all round

Room Tip: All are sea facing, however, some are up the hill, which is a grind to get back to. ask for ones on...
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  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Greg B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Johannesburg, South Africa
Level Contributor
57 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 23 December 2013

We spent a week here early in December. Very relaxing, very well maintained resort, security was excellent, the staff extremely helpful.

Food was fine, everything "buffet style" except the lunch (snack) menu - which I would rotate - it was the same small menu every day, it would be better to change the type of sandwiches / burgers / salad daily (have a different menu for each day of the week)?
Only two problems - the bed was extremely hard, as were the pillows - next time I'm going to take my own pillows, and the guys who came to spray the room (against mosquitos) at about 9:00 pm, just walked straight in, a little embarrassing if you were already in bed - they need to learn to knock! (We learnt to put the "do not disturb" sign up...).

I would recommend this resort for anyone looking for a relaxing holiday, your drinks literally get delivered to you whilst you are reclining on the sand!

  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SJD2203
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Neptune Pwani Beach Resort & Spa

Property: Neptune Pwani Beach Resort & Spa
Address: P.O. Box 3400, Pwani Mchangani 3400, Tanzania
Region: Tanzania > Zanzibar Archipelago > Zanzibar Island > Pwani Mchangani
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
Ranked #2 of 6 Hotels in Pwani Mchangani
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Neptune Pwani Beach Resort & Spa 5*
Number of rooms: 154
Official Description (provided by the hotel):
Friendly and spacious, Neptune Pwani Beach Resort & Spa is an ideal choice for guests in search of a retreat that offers the "special touch", matched with attention to the finest of details. The Resort has been meticulously created, emulating traditional Zanzibar style, using the best in local design, interiors and furnishing, meeting top international standards. The Resort features 150 rooms all with terrace and ocean view, situated in 2 level blocks and 4 individual beachfront suites with in-room Jacuzzi. Facilities include 3 restaurants, 2 bars, the Rain & Earth Spa, the Spherique Boutique, conference room and facilities and a water sports centre. ... more   less 
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Also Known As:
Sandies Neptune Pwani Beach Hotel Pwani Mchangani
Neptune Pwani Beach Kiwengwa
Neptune Pwani Beach Hotel Kiwengwa
Neptune Pwani Beach Resort & Spa Zanzibar Island/Pwani Mchangani

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